Driver install fails on Epson Xp-620











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I recently installed Ubuntu 16.04 LTS on both of my laptops - a 6 yr old Acer and an 18 mo old Dell Inspiron 15 5000 series. I did the Acer first and the 'add printer' handily found and configured my Epson XP-620 printer. Test page looked good!



After the Dell machine was configured with the same Ubuntu 16.04 LTS (both derived from the same bootable stick) I tried to add the same Epson printer. During the 'espcr' driver install the progress bar permanently froze after some 20 seconds. I've tried it several times trying both the DNS and pass thru options. Neither does the trick. I also notice that in the list of printer makes and models the Epson XP-620 is missing. That didn't seem to matter with the success on the Acer. There seems to be no communication problem, evidenced by the fact that if I choose another Epson model the printer simply shoots blanks.



What can I do?










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  • How did you install the drivers?
    – ubashu
    Apr 11 at 22:39















up vote
1
down vote

favorite












I recently installed Ubuntu 16.04 LTS on both of my laptops - a 6 yr old Acer and an 18 mo old Dell Inspiron 15 5000 series. I did the Acer first and the 'add printer' handily found and configured my Epson XP-620 printer. Test page looked good!



After the Dell machine was configured with the same Ubuntu 16.04 LTS (both derived from the same bootable stick) I tried to add the same Epson printer. During the 'espcr' driver install the progress bar permanently froze after some 20 seconds. I've tried it several times trying both the DNS and pass thru options. Neither does the trick. I also notice that in the list of printer makes and models the Epson XP-620 is missing. That didn't seem to matter with the success on the Acer. There seems to be no communication problem, evidenced by the fact that if I choose another Epson model the printer simply shoots blanks.



What can I do?










share|improve this question
























  • How did you install the drivers?
    – ubashu
    Apr 11 at 22:39













up vote
1
down vote

favorite









up vote
1
down vote

favorite











I recently installed Ubuntu 16.04 LTS on both of my laptops - a 6 yr old Acer and an 18 mo old Dell Inspiron 15 5000 series. I did the Acer first and the 'add printer' handily found and configured my Epson XP-620 printer. Test page looked good!



After the Dell machine was configured with the same Ubuntu 16.04 LTS (both derived from the same bootable stick) I tried to add the same Epson printer. During the 'espcr' driver install the progress bar permanently froze after some 20 seconds. I've tried it several times trying both the DNS and pass thru options. Neither does the trick. I also notice that in the list of printer makes and models the Epson XP-620 is missing. That didn't seem to matter with the success on the Acer. There seems to be no communication problem, evidenced by the fact that if I choose another Epson model the printer simply shoots blanks.



What can I do?










share|improve this question















I recently installed Ubuntu 16.04 LTS on both of my laptops - a 6 yr old Acer and an 18 mo old Dell Inspiron 15 5000 series. I did the Acer first and the 'add printer' handily found and configured my Epson XP-620 printer. Test page looked good!



After the Dell machine was configured with the same Ubuntu 16.04 LTS (both derived from the same bootable stick) I tried to add the same Epson printer. During the 'espcr' driver install the progress bar permanently froze after some 20 seconds. I've tried it several times trying both the DNS and pass thru options. Neither does the trick. I also notice that in the list of printer makes and models the Epson XP-620 is missing. That didn't seem to matter with the success on the Acer. There seems to be no communication problem, evidenced by the fact that if I choose another Epson model the printer simply shoots blanks.



What can I do?







drivers printing epson






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share|improve this question













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share|improve this question








edited Apr 12 at 6:53









ubashu

2,31321836




2,31321836










asked Apr 11 at 22:33









user1783428

61




61












  • How did you install the drivers?
    – ubashu
    Apr 11 at 22:39


















  • How did you install the drivers?
    – ubashu
    Apr 11 at 22:39
















How did you install the drivers?
– ubashu
Apr 11 at 22:39




How did you install the drivers?
– ubashu
Apr 11 at 22:39










1 Answer
1






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0
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Epson supply the driver from here



if you click ACCEPT and then select the 64bit deb file (assuming you are using 64bit ubuntu) epson-inkjet-printer-escpr_1.6.20-1lsb3.2_amd64.deb



installing that should trigger the system to register the printer and allow you to print






share|improve this answer























  • I have downloaded the driver. Being new to Linux I don't know how to install it apart from using the 'add printer' utility. Perhaps you mean from the Terminal. Could you be more specific on how I should install it? Thanks in advance.
    – user1783428
    Apr 12 at 2:14










  • sorry; if you use the Dash search box; and look for the folder that is called Downloads; if you double-click to open Downloads; inside it should be that package you downloaded; if you then double-click on that; (or right-click and select INSTALL): then that should install the drivers; that should trigger a registration of the printer for you; open LibreOFfice; the writing programme and type a few words; select print and see if you have a new XP-830 option; if not, look for the PRINTERS folder; if you open that, it has a NEW button; to register a new printer; click that and it should do things
    – pdc
    Apr 12 at 19:44










  • well done; enjoy
    – pdc
    Apr 13 at 8:30











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1 Answer
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1 Answer
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active

oldest

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oldest

votes








up vote
0
down vote













Epson supply the driver from here



if you click ACCEPT and then select the 64bit deb file (assuming you are using 64bit ubuntu) epson-inkjet-printer-escpr_1.6.20-1lsb3.2_amd64.deb



installing that should trigger the system to register the printer and allow you to print






share|improve this answer























  • I have downloaded the driver. Being new to Linux I don't know how to install it apart from using the 'add printer' utility. Perhaps you mean from the Terminal. Could you be more specific on how I should install it? Thanks in advance.
    – user1783428
    Apr 12 at 2:14










  • sorry; if you use the Dash search box; and look for the folder that is called Downloads; if you double-click to open Downloads; inside it should be that package you downloaded; if you then double-click on that; (or right-click and select INSTALL): then that should install the drivers; that should trigger a registration of the printer for you; open LibreOFfice; the writing programme and type a few words; select print and see if you have a new XP-830 option; if not, look for the PRINTERS folder; if you open that, it has a NEW button; to register a new printer; click that and it should do things
    – pdc
    Apr 12 at 19:44










  • well done; enjoy
    – pdc
    Apr 13 at 8:30















up vote
0
down vote













Epson supply the driver from here



if you click ACCEPT and then select the 64bit deb file (assuming you are using 64bit ubuntu) epson-inkjet-printer-escpr_1.6.20-1lsb3.2_amd64.deb



installing that should trigger the system to register the printer and allow you to print






share|improve this answer























  • I have downloaded the driver. Being new to Linux I don't know how to install it apart from using the 'add printer' utility. Perhaps you mean from the Terminal. Could you be more specific on how I should install it? Thanks in advance.
    – user1783428
    Apr 12 at 2:14










  • sorry; if you use the Dash search box; and look for the folder that is called Downloads; if you double-click to open Downloads; inside it should be that package you downloaded; if you then double-click on that; (or right-click and select INSTALL): then that should install the drivers; that should trigger a registration of the printer for you; open LibreOFfice; the writing programme and type a few words; select print and see if you have a new XP-830 option; if not, look for the PRINTERS folder; if you open that, it has a NEW button; to register a new printer; click that and it should do things
    – pdc
    Apr 12 at 19:44










  • well done; enjoy
    – pdc
    Apr 13 at 8:30













up vote
0
down vote










up vote
0
down vote









Epson supply the driver from here



if you click ACCEPT and then select the 64bit deb file (assuming you are using 64bit ubuntu) epson-inkjet-printer-escpr_1.6.20-1lsb3.2_amd64.deb



installing that should trigger the system to register the printer and allow you to print






share|improve this answer














Epson supply the driver from here



if you click ACCEPT and then select the 64bit deb file (assuming you are using 64bit ubuntu) epson-inkjet-printer-escpr_1.6.20-1lsb3.2_amd64.deb



installing that should trigger the system to register the printer and allow you to print







share|improve this answer














share|improve this answer



share|improve this answer








edited Dec 1 at 21:54









Fabby

26.2k1360159




26.2k1360159










answered Apr 12 at 1:13









pdc

73236




73236












  • I have downloaded the driver. Being new to Linux I don't know how to install it apart from using the 'add printer' utility. Perhaps you mean from the Terminal. Could you be more specific on how I should install it? Thanks in advance.
    – user1783428
    Apr 12 at 2:14










  • sorry; if you use the Dash search box; and look for the folder that is called Downloads; if you double-click to open Downloads; inside it should be that package you downloaded; if you then double-click on that; (or right-click and select INSTALL): then that should install the drivers; that should trigger a registration of the printer for you; open LibreOFfice; the writing programme and type a few words; select print and see if you have a new XP-830 option; if not, look for the PRINTERS folder; if you open that, it has a NEW button; to register a new printer; click that and it should do things
    – pdc
    Apr 12 at 19:44










  • well done; enjoy
    – pdc
    Apr 13 at 8:30


















  • I have downloaded the driver. Being new to Linux I don't know how to install it apart from using the 'add printer' utility. Perhaps you mean from the Terminal. Could you be more specific on how I should install it? Thanks in advance.
    – user1783428
    Apr 12 at 2:14










  • sorry; if you use the Dash search box; and look for the folder that is called Downloads; if you double-click to open Downloads; inside it should be that package you downloaded; if you then double-click on that; (or right-click and select INSTALL): then that should install the drivers; that should trigger a registration of the printer for you; open LibreOFfice; the writing programme and type a few words; select print and see if you have a new XP-830 option; if not, look for the PRINTERS folder; if you open that, it has a NEW button; to register a new printer; click that and it should do things
    – pdc
    Apr 12 at 19:44










  • well done; enjoy
    – pdc
    Apr 13 at 8:30
















I have downloaded the driver. Being new to Linux I don't know how to install it apart from using the 'add printer' utility. Perhaps you mean from the Terminal. Could you be more specific on how I should install it? Thanks in advance.
– user1783428
Apr 12 at 2:14




I have downloaded the driver. Being new to Linux I don't know how to install it apart from using the 'add printer' utility. Perhaps you mean from the Terminal. Could you be more specific on how I should install it? Thanks in advance.
– user1783428
Apr 12 at 2:14












sorry; if you use the Dash search box; and look for the folder that is called Downloads; if you double-click to open Downloads; inside it should be that package you downloaded; if you then double-click on that; (or right-click and select INSTALL): then that should install the drivers; that should trigger a registration of the printer for you; open LibreOFfice; the writing programme and type a few words; select print and see if you have a new XP-830 option; if not, look for the PRINTERS folder; if you open that, it has a NEW button; to register a new printer; click that and it should do things
– pdc
Apr 12 at 19:44




sorry; if you use the Dash search box; and look for the folder that is called Downloads; if you double-click to open Downloads; inside it should be that package you downloaded; if you then double-click on that; (or right-click and select INSTALL): then that should install the drivers; that should trigger a registration of the printer for you; open LibreOFfice; the writing programme and type a few words; select print and see if you have a new XP-830 option; if not, look for the PRINTERS folder; if you open that, it has a NEW button; to register a new printer; click that and it should do things
– pdc
Apr 12 at 19:44












well done; enjoy
– pdc
Apr 13 at 8:30




well done; enjoy
– pdc
Apr 13 at 8:30


















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