Problem with CanoScan Lide 20 not working in ubuntu 14.10











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I have a few weeks a new desktop PCs with Intel i5 processor with 8.1 installed dual boot windows and ubuntu 14:10 64 bits.
My old pc and also in my notebook with ubuntu 14.04 were connected to the scanner Canon CanoScan LiDE 20 via usb and managed to acquire documents.
Instead the new PC can not get it.
If I type lsusb from terminal I get:



 Bus 002 Device 002: ID 8087:8000 Intel Corp. 
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 003: ID 04a9:220d Canon, Inc. CanoScan N670U/N676U/LiDE 20
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:8008 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 046d:c03e Logitech, Inc. Premium Optical Wheel Mouse (M-BT58)
Bus 003 Device 003: ID 0c45:6340 Microdia
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub


I installed the software, and pay for it $ 29.90, vuescan, and this works perfectly. Simple scan, xsane, skanlite, they can not find the scanner, it seems to be a problem for sane.










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  • For my LiDe 25 simple-scan even crashes with a Segmentation Fault.
    – con-f-use
    Mar 7 '15 at 12:09










  • See USB 2.0 device (scanner) does not work with xhci_hcd on USB 3.0 system
    – bain
    Mar 17 '15 at 21:56















up vote
3
down vote

favorite












I have a few weeks a new desktop PCs with Intel i5 processor with 8.1 installed dual boot windows and ubuntu 14:10 64 bits.
My old pc and also in my notebook with ubuntu 14.04 were connected to the scanner Canon CanoScan LiDE 20 via usb and managed to acquire documents.
Instead the new PC can not get it.
If I type lsusb from terminal I get:



 Bus 002 Device 002: ID 8087:8000 Intel Corp. 
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 003: ID 04a9:220d Canon, Inc. CanoScan N670U/N676U/LiDE 20
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:8008 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 046d:c03e Logitech, Inc. Premium Optical Wheel Mouse (M-BT58)
Bus 003 Device 003: ID 0c45:6340 Microdia
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub


I installed the software, and pay for it $ 29.90, vuescan, and this works perfectly. Simple scan, xsane, skanlite, they can not find the scanner, it seems to be a problem for sane.










share|improve this question






















  • For my LiDe 25 simple-scan even crashes with a Segmentation Fault.
    – con-f-use
    Mar 7 '15 at 12:09










  • See USB 2.0 device (scanner) does not work with xhci_hcd on USB 3.0 system
    – bain
    Mar 17 '15 at 21:56













up vote
3
down vote

favorite









up vote
3
down vote

favorite











I have a few weeks a new desktop PCs with Intel i5 processor with 8.1 installed dual boot windows and ubuntu 14:10 64 bits.
My old pc and also in my notebook with ubuntu 14.04 were connected to the scanner Canon CanoScan LiDE 20 via usb and managed to acquire documents.
Instead the new PC can not get it.
If I type lsusb from terminal I get:



 Bus 002 Device 002: ID 8087:8000 Intel Corp. 
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 003: ID 04a9:220d Canon, Inc. CanoScan N670U/N676U/LiDE 20
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:8008 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 046d:c03e Logitech, Inc. Premium Optical Wheel Mouse (M-BT58)
Bus 003 Device 003: ID 0c45:6340 Microdia
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub


I installed the software, and pay for it $ 29.90, vuescan, and this works perfectly. Simple scan, xsane, skanlite, they can not find the scanner, it seems to be a problem for sane.










share|improve this question













I have a few weeks a new desktop PCs with Intel i5 processor with 8.1 installed dual boot windows and ubuntu 14:10 64 bits.
My old pc and also in my notebook with ubuntu 14.04 were connected to the scanner Canon CanoScan LiDE 20 via usb and managed to acquire documents.
Instead the new PC can not get it.
If I type lsusb from terminal I get:



 Bus 002 Device 002: ID 8087:8000 Intel Corp. 
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 003: ID 04a9:220d Canon, Inc. CanoScan N670U/N676U/LiDE 20
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:8008 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 046d:c03e Logitech, Inc. Premium Optical Wheel Mouse (M-BT58)
Bus 003 Device 003: ID 0c45:6340 Microdia
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub


I installed the software, and pay for it $ 29.90, vuescan, and this works perfectly. Simple scan, xsane, skanlite, they can not find the scanner, it seems to be a problem for sane.







canon scanner sane






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asked Dec 30 '14 at 17:29









Gianni Bianciardi

1612




1612












  • For my LiDe 25 simple-scan even crashes with a Segmentation Fault.
    – con-f-use
    Mar 7 '15 at 12:09










  • See USB 2.0 device (scanner) does not work with xhci_hcd on USB 3.0 system
    – bain
    Mar 17 '15 at 21:56


















  • For my LiDe 25 simple-scan even crashes with a Segmentation Fault.
    – con-f-use
    Mar 7 '15 at 12:09










  • See USB 2.0 device (scanner) does not work with xhci_hcd on USB 3.0 system
    – bain
    Mar 17 '15 at 21:56
















For my LiDe 25 simple-scan even crashes with a Segmentation Fault.
– con-f-use
Mar 7 '15 at 12:09




For my LiDe 25 simple-scan even crashes with a Segmentation Fault.
– con-f-use
Mar 7 '15 at 12:09












See USB 2.0 device (scanner) does not work with xhci_hcd on USB 3.0 system
– bain
Mar 17 '15 at 21:56




See USB 2.0 device (scanner) does not work with xhci_hcd on USB 3.0 system
– bain
Mar 17 '15 at 21:56










3 Answers
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Please view this online tutorial and/or try a different usb cable






share|improve this answer




























    up vote
    0
    down vote













    It looks like there is an issue in the scanning (SANE) backend when using systems with USB3 support: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1250196






    share|improve this answer




























      up vote
      0
      down vote













      Changing the LIDE20 scanner from a USB 3.0 to a USB 2.0 port was the solution for my Xsane installation. It would see the scanner on the USB3 port but coul'd not activate the scanner itself with communication errors. This worked for me on a ubuntu 14.04.4 LTS machine. Thanks for the info!






      share|improve this answer





















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        3 Answers
        3






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        3 Answers
        3






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        up vote
        0
        down vote













        Please view this online tutorial and/or try a different usb cable






        share|improve this answer

























          up vote
          0
          down vote













          Please view this online tutorial and/or try a different usb cable






          share|improve this answer























            up vote
            0
            down vote










            up vote
            0
            down vote









            Please view this online tutorial and/or try a different usb cable






            share|improve this answer












            Please view this online tutorial and/or try a different usb cable







            share|improve this answer












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            share|improve this answer










            answered Dec 30 '14 at 22:30









            gyropyge

            1,8821710




            1,8821710
























                up vote
                0
                down vote













                It looks like there is an issue in the scanning (SANE) backend when using systems with USB3 support: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1250196






                share|improve this answer

























                  up vote
                  0
                  down vote













                  It looks like there is an issue in the scanning (SANE) backend when using systems with USB3 support: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1250196






                  share|improve this answer























                    up vote
                    0
                    down vote










                    up vote
                    0
                    down vote









                    It looks like there is an issue in the scanning (SANE) backend when using systems with USB3 support: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1250196






                    share|improve this answer












                    It looks like there is an issue in the scanning (SANE) backend when using systems with USB3 support: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/1250196







                    share|improve this answer












                    share|improve this answer



                    share|improve this answer










                    answered Jan 8 '16 at 18:00









                    Jose Gómez

                    358117




                    358117






















                        up vote
                        0
                        down vote













                        Changing the LIDE20 scanner from a USB 3.0 to a USB 2.0 port was the solution for my Xsane installation. It would see the scanner on the USB3 port but coul'd not activate the scanner itself with communication errors. This worked for me on a ubuntu 14.04.4 LTS machine. Thanks for the info!






                        share|improve this answer

























                          up vote
                          0
                          down vote













                          Changing the LIDE20 scanner from a USB 3.0 to a USB 2.0 port was the solution for my Xsane installation. It would see the scanner on the USB3 port but coul'd not activate the scanner itself with communication errors. This worked for me on a ubuntu 14.04.4 LTS machine. Thanks for the info!






                          share|improve this answer























                            up vote
                            0
                            down vote










                            up vote
                            0
                            down vote









                            Changing the LIDE20 scanner from a USB 3.0 to a USB 2.0 port was the solution for my Xsane installation. It would see the scanner on the USB3 port but coul'd not activate the scanner itself with communication errors. This worked for me on a ubuntu 14.04.4 LTS machine. Thanks for the info!






                            share|improve this answer












                            Changing the LIDE20 scanner from a USB 3.0 to a USB 2.0 port was the solution for my Xsane installation. It would see the scanner on the USB3 port but coul'd not activate the scanner itself with communication errors. This worked for me on a ubuntu 14.04.4 LTS machine. Thanks for the info!







                            share|improve this answer












                            share|improve this answer



                            share|improve this answer










                            answered Apr 1 '16 at 9:09









                            Vincent

                            1




                            1






























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