Ubuntu 18.04 restart loop: computer turns on but won't boot up, possibly after software installation
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I installed Ubuntu less than a month ago and since then have been playing around with things I can do so I may have broken something in the process.
Recently I have restarted my computer (Matebook x Pro) and it is stuck on a loop where the keyboard lights up, the fans spin up for a second, the black screen with the Huawei logo comes on, and then immediately everything turns off. Then after a second, it repeats again.
I have tried powering it off, waiting, then turning it on again, but the loop continues.
I want to know if there is any boot repair shortcut I can use to boot properly again.
I am not dual booting. Ubuntu is the only OS on the computer.
The computer is new; I bought it a month ago so I doubt there was a hardware failure. I assume I can fix this by bringing up some sort of command line or using some sort of a shortcut.
I am not sure what caused the issue. I may have accidentally installed some packages for Ubuntu 16 and this could have broken something? I installed different things through the terminal and the instructions said to restart the computer and here I am now. I don't remember what exactly I was trying to install since I have played around with many things, but I didn't think this could affect the boot up instructions since they are read-only?
This is what I get when I follow the link in the comments:
The ctrl+alt+f2 combination brings me to InsydeH20 Setup Utility.
Edit: I think this is because my BIOS is outdated. My version is something.17 but there is the .18 version available. I have downloaded the zip file onto my flash drive but the computer doesn't see it
boot 18.04 restart
|
show 11 more comments
up vote
0
down vote
favorite
I installed Ubuntu less than a month ago and since then have been playing around with things I can do so I may have broken something in the process.
Recently I have restarted my computer (Matebook x Pro) and it is stuck on a loop where the keyboard lights up, the fans spin up for a second, the black screen with the Huawei logo comes on, and then immediately everything turns off. Then after a second, it repeats again.
I have tried powering it off, waiting, then turning it on again, but the loop continues.
I want to know if there is any boot repair shortcut I can use to boot properly again.
I am not dual booting. Ubuntu is the only OS on the computer.
The computer is new; I bought it a month ago so I doubt there was a hardware failure. I assume I can fix this by bringing up some sort of command line or using some sort of a shortcut.
I am not sure what caused the issue. I may have accidentally installed some packages for Ubuntu 16 and this could have broken something? I installed different things through the terminal and the instructions said to restart the computer and here I am now. I don't remember what exactly I was trying to install since I have played around with many things, but I didn't think this could affect the boot up instructions since they are read-only?
This is what I get when I follow the link in the comments:
The ctrl+alt+f2 combination brings me to InsydeH20 Setup Utility.
Edit: I think this is because my BIOS is outdated. My version is something.17 but there is the .18 version available. I have downloaded the zip file onto my flash drive but the computer doesn't see it
boot 18.04 restart
I find it weird that it just poweroff (or reboot). Did you tried running from a livecd/usb?, it may be a hardware issue with temperature that is powering off your computer to avoid hardware damage. Another option is to press CTR+ALT+F1 to see the console output and record it. You could see some errors or reasons there.
– bistoco
Nov 24 at 21:18
Sorry I don't know how to directly reply to your comment but I'll do it by replying to my own post. It didn't restart randomly, I did it manually because some guide i was following told me to do so. It did not shut down because of overheating because it is cool to the touch
– Jared
Nov 24 at 21:21
Pressing ctr alt f1 does not bring up any console, it just keeps trying to boot up and failing. I found a guide on some sort of a boot repair program that I have to download on a USB and run it from there, but I do not have a working computer to do that
– Jared
Nov 24 at 21:23
Try stackoverflow.com/a/18642325/1810128
– bistoco
Nov 24 at 21:32
Thank you, I got a setup utility screen up. However, I am not sure what to do now
– Jared
Nov 24 at 21:35
|
show 11 more comments
up vote
0
down vote
favorite
up vote
0
down vote
favorite
I installed Ubuntu less than a month ago and since then have been playing around with things I can do so I may have broken something in the process.
Recently I have restarted my computer (Matebook x Pro) and it is stuck on a loop where the keyboard lights up, the fans spin up for a second, the black screen with the Huawei logo comes on, and then immediately everything turns off. Then after a second, it repeats again.
I have tried powering it off, waiting, then turning it on again, but the loop continues.
I want to know if there is any boot repair shortcut I can use to boot properly again.
I am not dual booting. Ubuntu is the only OS on the computer.
The computer is new; I bought it a month ago so I doubt there was a hardware failure. I assume I can fix this by bringing up some sort of command line or using some sort of a shortcut.
I am not sure what caused the issue. I may have accidentally installed some packages for Ubuntu 16 and this could have broken something? I installed different things through the terminal and the instructions said to restart the computer and here I am now. I don't remember what exactly I was trying to install since I have played around with many things, but I didn't think this could affect the boot up instructions since they are read-only?
This is what I get when I follow the link in the comments:
The ctrl+alt+f2 combination brings me to InsydeH20 Setup Utility.
Edit: I think this is because my BIOS is outdated. My version is something.17 but there is the .18 version available. I have downloaded the zip file onto my flash drive but the computer doesn't see it
boot 18.04 restart
I installed Ubuntu less than a month ago and since then have been playing around with things I can do so I may have broken something in the process.
Recently I have restarted my computer (Matebook x Pro) and it is stuck on a loop where the keyboard lights up, the fans spin up for a second, the black screen with the Huawei logo comes on, and then immediately everything turns off. Then after a second, it repeats again.
I have tried powering it off, waiting, then turning it on again, but the loop continues.
I want to know if there is any boot repair shortcut I can use to boot properly again.
I am not dual booting. Ubuntu is the only OS on the computer.
The computer is new; I bought it a month ago so I doubt there was a hardware failure. I assume I can fix this by bringing up some sort of command line or using some sort of a shortcut.
I am not sure what caused the issue. I may have accidentally installed some packages for Ubuntu 16 and this could have broken something? I installed different things through the terminal and the instructions said to restart the computer and here I am now. I don't remember what exactly I was trying to install since I have played around with many things, but I didn't think this could affect the boot up instructions since they are read-only?
This is what I get when I follow the link in the comments:
The ctrl+alt+f2 combination brings me to InsydeH20 Setup Utility.
Edit: I think this is because my BIOS is outdated. My version is something.17 but there is the .18 version available. I have downloaded the zip file onto my flash drive but the computer doesn't see it
boot 18.04 restart
boot 18.04 restart
edited Dec 2 at 7:38
Zanna
49.4k13128236
49.4k13128236
asked Nov 24 at 20:31
Jared
13
13
I find it weird that it just poweroff (or reboot). Did you tried running from a livecd/usb?, it may be a hardware issue with temperature that is powering off your computer to avoid hardware damage. Another option is to press CTR+ALT+F1 to see the console output and record it. You could see some errors or reasons there.
– bistoco
Nov 24 at 21:18
Sorry I don't know how to directly reply to your comment but I'll do it by replying to my own post. It didn't restart randomly, I did it manually because some guide i was following told me to do so. It did not shut down because of overheating because it is cool to the touch
– Jared
Nov 24 at 21:21
Pressing ctr alt f1 does not bring up any console, it just keeps trying to boot up and failing. I found a guide on some sort of a boot repair program that I have to download on a USB and run it from there, but I do not have a working computer to do that
– Jared
Nov 24 at 21:23
Try stackoverflow.com/a/18642325/1810128
– bistoco
Nov 24 at 21:32
Thank you, I got a setup utility screen up. However, I am not sure what to do now
– Jared
Nov 24 at 21:35
|
show 11 more comments
I find it weird that it just poweroff (or reboot). Did you tried running from a livecd/usb?, it may be a hardware issue with temperature that is powering off your computer to avoid hardware damage. Another option is to press CTR+ALT+F1 to see the console output and record it. You could see some errors or reasons there.
– bistoco
Nov 24 at 21:18
Sorry I don't know how to directly reply to your comment but I'll do it by replying to my own post. It didn't restart randomly, I did it manually because some guide i was following told me to do so. It did not shut down because of overheating because it is cool to the touch
– Jared
Nov 24 at 21:21
Pressing ctr alt f1 does not bring up any console, it just keeps trying to boot up and failing. I found a guide on some sort of a boot repair program that I have to download on a USB and run it from there, but I do not have a working computer to do that
– Jared
Nov 24 at 21:23
Try stackoverflow.com/a/18642325/1810128
– bistoco
Nov 24 at 21:32
Thank you, I got a setup utility screen up. However, I am not sure what to do now
– Jared
Nov 24 at 21:35
I find it weird that it just poweroff (or reboot). Did you tried running from a livecd/usb?, it may be a hardware issue with temperature that is powering off your computer to avoid hardware damage. Another option is to press CTR+ALT+F1 to see the console output and record it. You could see some errors or reasons there.
– bistoco
Nov 24 at 21:18
I find it weird that it just poweroff (or reboot). Did you tried running from a livecd/usb?, it may be a hardware issue with temperature that is powering off your computer to avoid hardware damage. Another option is to press CTR+ALT+F1 to see the console output and record it. You could see some errors or reasons there.
– bistoco
Nov 24 at 21:18
Sorry I don't know how to directly reply to your comment but I'll do it by replying to my own post. It didn't restart randomly, I did it manually because some guide i was following told me to do so. It did not shut down because of overheating because it is cool to the touch
– Jared
Nov 24 at 21:21
Sorry I don't know how to directly reply to your comment but I'll do it by replying to my own post. It didn't restart randomly, I did it manually because some guide i was following told me to do so. It did not shut down because of overheating because it is cool to the touch
– Jared
Nov 24 at 21:21
Pressing ctr alt f1 does not bring up any console, it just keeps trying to boot up and failing. I found a guide on some sort of a boot repair program that I have to download on a USB and run it from there, but I do not have a working computer to do that
– Jared
Nov 24 at 21:23
Pressing ctr alt f1 does not bring up any console, it just keeps trying to boot up and failing. I found a guide on some sort of a boot repair program that I have to download on a USB and run it from there, but I do not have a working computer to do that
– Jared
Nov 24 at 21:23
Try stackoverflow.com/a/18642325/1810128
– bistoco
Nov 24 at 21:32
Try stackoverflow.com/a/18642325/1810128
– bistoco
Nov 24 at 21:32
Thank you, I got a setup utility screen up. However, I am not sure what to do now
– Jared
Nov 24 at 21:35
Thank you, I got a setup utility screen up. However, I am not sure what to do now
– Jared
Nov 24 at 21:35
|
show 11 more comments
2 Answers
2
active
oldest
votes
up vote
0
down vote
the exhaustive answer is at My computer boots to a black screen, what options do I have to fix it?
however its possible you deleted your desktop packages so you need to reach a command prompt for details see https://www.howtogeek.com/196740/how-to-fix-an-ubuntu-system-when-it-wont-boot/
boot up and repeatedly tap the shift key which should boot you into a purple menu screen like the top most purple screen shown here https://www.howtogeek.com/196520/grub2-101-how-to-access-and-use-your-linux-distributions-boot-loader/ UPDATE if shift key fails to take you to grub menu instead hit ESC key during boot up to reach grub menu details at Grub menu at boot time... "holding shift" not working
if yes then use arrow keys to navigate to menu choice :
Advanced options for Ubuntu
then hit enter which should take you to the second purple screen shown in same link above ... now navigate down to top most line which says (recovery mode) and hit enter
now you should see the Recovery Menu
if so then naviate down to root (Drop to root shell prompt)
your filesystem will be in read-only mode so lets make it writable ... for details see How do I change file system in recovery mode to read-write mode? in your root terminal issue
mount -o rw,remount /
make sure you carefully type exactly above command ... if true now issue this to attempt to install your desktop packages
sudo apt-get install --reinstall ubuntu-desktop
tell us how you get on - good luck and yes your machine is fixable however it will require patience, time and fortitude ... alternative is to just perform a fresh install of Ubuntu (note 18.10 is nicer than 18.04)
I am pressing shift after turning it on but I am not taken to the purple menu, the cycle just continues as if nothing is happening. Any suggestions?
– Jared
Nov 25 at 21:02
then try to hit ESC key repeatedly during boot to reach grub menu
– Scott Stensland
Nov 25 at 21:10
Hitting escape doesn't work either, I have tried this multiple times
– Jared
Nov 25 at 21:11
if you can get into your BIOS then have it load up Default Settings to give you a level playing field then I would try above once again ... if no luck burn 18.10 onto a USB stick and do a fresh install ... I keep such a LiveUSB in my travel bag at all times ... as always keep all important files on Dropbox for just this kind of pickle
– Scott Stensland
Nov 25 at 21:18
Loading up the defaults doesn't work... Oh man I was just about to do a full backup when it refused to boot aswell... Guess we learn from our mistakes, thanks for your time
– Jared
Nov 25 at 21:21
|
show 1 more comment
up vote
0
down vote
accepted
Alright, so I have solved the issue and I really hope that anyone who has it can benefit from my answer.
All I had to do was to go into BIOS Ctrl+Alt+F2 then disable secure boot that is enabled by default. Then it all booted up and none of my data was lost. Thank you to everyone who tried to help
add a comment |
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2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
0
down vote
the exhaustive answer is at My computer boots to a black screen, what options do I have to fix it?
however its possible you deleted your desktop packages so you need to reach a command prompt for details see https://www.howtogeek.com/196740/how-to-fix-an-ubuntu-system-when-it-wont-boot/
boot up and repeatedly tap the shift key which should boot you into a purple menu screen like the top most purple screen shown here https://www.howtogeek.com/196520/grub2-101-how-to-access-and-use-your-linux-distributions-boot-loader/ UPDATE if shift key fails to take you to grub menu instead hit ESC key during boot up to reach grub menu details at Grub menu at boot time... "holding shift" not working
if yes then use arrow keys to navigate to menu choice :
Advanced options for Ubuntu
then hit enter which should take you to the second purple screen shown in same link above ... now navigate down to top most line which says (recovery mode) and hit enter
now you should see the Recovery Menu
if so then naviate down to root (Drop to root shell prompt)
your filesystem will be in read-only mode so lets make it writable ... for details see How do I change file system in recovery mode to read-write mode? in your root terminal issue
mount -o rw,remount /
make sure you carefully type exactly above command ... if true now issue this to attempt to install your desktop packages
sudo apt-get install --reinstall ubuntu-desktop
tell us how you get on - good luck and yes your machine is fixable however it will require patience, time and fortitude ... alternative is to just perform a fresh install of Ubuntu (note 18.10 is nicer than 18.04)
I am pressing shift after turning it on but I am not taken to the purple menu, the cycle just continues as if nothing is happening. Any suggestions?
– Jared
Nov 25 at 21:02
then try to hit ESC key repeatedly during boot to reach grub menu
– Scott Stensland
Nov 25 at 21:10
Hitting escape doesn't work either, I have tried this multiple times
– Jared
Nov 25 at 21:11
if you can get into your BIOS then have it load up Default Settings to give you a level playing field then I would try above once again ... if no luck burn 18.10 onto a USB stick and do a fresh install ... I keep such a LiveUSB in my travel bag at all times ... as always keep all important files on Dropbox for just this kind of pickle
– Scott Stensland
Nov 25 at 21:18
Loading up the defaults doesn't work... Oh man I was just about to do a full backup when it refused to boot aswell... Guess we learn from our mistakes, thanks for your time
– Jared
Nov 25 at 21:21
|
show 1 more comment
up vote
0
down vote
the exhaustive answer is at My computer boots to a black screen, what options do I have to fix it?
however its possible you deleted your desktop packages so you need to reach a command prompt for details see https://www.howtogeek.com/196740/how-to-fix-an-ubuntu-system-when-it-wont-boot/
boot up and repeatedly tap the shift key which should boot you into a purple menu screen like the top most purple screen shown here https://www.howtogeek.com/196520/grub2-101-how-to-access-and-use-your-linux-distributions-boot-loader/ UPDATE if shift key fails to take you to grub menu instead hit ESC key during boot up to reach grub menu details at Grub menu at boot time... "holding shift" not working
if yes then use arrow keys to navigate to menu choice :
Advanced options for Ubuntu
then hit enter which should take you to the second purple screen shown in same link above ... now navigate down to top most line which says (recovery mode) and hit enter
now you should see the Recovery Menu
if so then naviate down to root (Drop to root shell prompt)
your filesystem will be in read-only mode so lets make it writable ... for details see How do I change file system in recovery mode to read-write mode? in your root terminal issue
mount -o rw,remount /
make sure you carefully type exactly above command ... if true now issue this to attempt to install your desktop packages
sudo apt-get install --reinstall ubuntu-desktop
tell us how you get on - good luck and yes your machine is fixable however it will require patience, time and fortitude ... alternative is to just perform a fresh install of Ubuntu (note 18.10 is nicer than 18.04)
I am pressing shift after turning it on but I am not taken to the purple menu, the cycle just continues as if nothing is happening. Any suggestions?
– Jared
Nov 25 at 21:02
then try to hit ESC key repeatedly during boot to reach grub menu
– Scott Stensland
Nov 25 at 21:10
Hitting escape doesn't work either, I have tried this multiple times
– Jared
Nov 25 at 21:11
if you can get into your BIOS then have it load up Default Settings to give you a level playing field then I would try above once again ... if no luck burn 18.10 onto a USB stick and do a fresh install ... I keep such a LiveUSB in my travel bag at all times ... as always keep all important files on Dropbox for just this kind of pickle
– Scott Stensland
Nov 25 at 21:18
Loading up the defaults doesn't work... Oh man I was just about to do a full backup when it refused to boot aswell... Guess we learn from our mistakes, thanks for your time
– Jared
Nov 25 at 21:21
|
show 1 more comment
up vote
0
down vote
up vote
0
down vote
the exhaustive answer is at My computer boots to a black screen, what options do I have to fix it?
however its possible you deleted your desktop packages so you need to reach a command prompt for details see https://www.howtogeek.com/196740/how-to-fix-an-ubuntu-system-when-it-wont-boot/
boot up and repeatedly tap the shift key which should boot you into a purple menu screen like the top most purple screen shown here https://www.howtogeek.com/196520/grub2-101-how-to-access-and-use-your-linux-distributions-boot-loader/ UPDATE if shift key fails to take you to grub menu instead hit ESC key during boot up to reach grub menu details at Grub menu at boot time... "holding shift" not working
if yes then use arrow keys to navigate to menu choice :
Advanced options for Ubuntu
then hit enter which should take you to the second purple screen shown in same link above ... now navigate down to top most line which says (recovery mode) and hit enter
now you should see the Recovery Menu
if so then naviate down to root (Drop to root shell prompt)
your filesystem will be in read-only mode so lets make it writable ... for details see How do I change file system in recovery mode to read-write mode? in your root terminal issue
mount -o rw,remount /
make sure you carefully type exactly above command ... if true now issue this to attempt to install your desktop packages
sudo apt-get install --reinstall ubuntu-desktop
tell us how you get on - good luck and yes your machine is fixable however it will require patience, time and fortitude ... alternative is to just perform a fresh install of Ubuntu (note 18.10 is nicer than 18.04)
the exhaustive answer is at My computer boots to a black screen, what options do I have to fix it?
however its possible you deleted your desktop packages so you need to reach a command prompt for details see https://www.howtogeek.com/196740/how-to-fix-an-ubuntu-system-when-it-wont-boot/
boot up and repeatedly tap the shift key which should boot you into a purple menu screen like the top most purple screen shown here https://www.howtogeek.com/196520/grub2-101-how-to-access-and-use-your-linux-distributions-boot-loader/ UPDATE if shift key fails to take you to grub menu instead hit ESC key during boot up to reach grub menu details at Grub menu at boot time... "holding shift" not working
if yes then use arrow keys to navigate to menu choice :
Advanced options for Ubuntu
then hit enter which should take you to the second purple screen shown in same link above ... now navigate down to top most line which says (recovery mode) and hit enter
now you should see the Recovery Menu
if so then naviate down to root (Drop to root shell prompt)
your filesystem will be in read-only mode so lets make it writable ... for details see How do I change file system in recovery mode to read-write mode? in your root terminal issue
mount -o rw,remount /
make sure you carefully type exactly above command ... if true now issue this to attempt to install your desktop packages
sudo apt-get install --reinstall ubuntu-desktop
tell us how you get on - good luck and yes your machine is fixable however it will require patience, time and fortitude ... alternative is to just perform a fresh install of Ubuntu (note 18.10 is nicer than 18.04)
edited Nov 25 at 21:09
answered Nov 25 at 20:56
Scott Stensland
4,60042240
4,60042240
I am pressing shift after turning it on but I am not taken to the purple menu, the cycle just continues as if nothing is happening. Any suggestions?
– Jared
Nov 25 at 21:02
then try to hit ESC key repeatedly during boot to reach grub menu
– Scott Stensland
Nov 25 at 21:10
Hitting escape doesn't work either, I have tried this multiple times
– Jared
Nov 25 at 21:11
if you can get into your BIOS then have it load up Default Settings to give you a level playing field then I would try above once again ... if no luck burn 18.10 onto a USB stick and do a fresh install ... I keep such a LiveUSB in my travel bag at all times ... as always keep all important files on Dropbox for just this kind of pickle
– Scott Stensland
Nov 25 at 21:18
Loading up the defaults doesn't work... Oh man I was just about to do a full backup when it refused to boot aswell... Guess we learn from our mistakes, thanks for your time
– Jared
Nov 25 at 21:21
|
show 1 more comment
I am pressing shift after turning it on but I am not taken to the purple menu, the cycle just continues as if nothing is happening. Any suggestions?
– Jared
Nov 25 at 21:02
then try to hit ESC key repeatedly during boot to reach grub menu
– Scott Stensland
Nov 25 at 21:10
Hitting escape doesn't work either, I have tried this multiple times
– Jared
Nov 25 at 21:11
if you can get into your BIOS then have it load up Default Settings to give you a level playing field then I would try above once again ... if no luck burn 18.10 onto a USB stick and do a fresh install ... I keep such a LiveUSB in my travel bag at all times ... as always keep all important files on Dropbox for just this kind of pickle
– Scott Stensland
Nov 25 at 21:18
Loading up the defaults doesn't work... Oh man I was just about to do a full backup when it refused to boot aswell... Guess we learn from our mistakes, thanks for your time
– Jared
Nov 25 at 21:21
I am pressing shift after turning it on but I am not taken to the purple menu, the cycle just continues as if nothing is happening. Any suggestions?
– Jared
Nov 25 at 21:02
I am pressing shift after turning it on but I am not taken to the purple menu, the cycle just continues as if nothing is happening. Any suggestions?
– Jared
Nov 25 at 21:02
then try to hit ESC key repeatedly during boot to reach grub menu
– Scott Stensland
Nov 25 at 21:10
then try to hit ESC key repeatedly during boot to reach grub menu
– Scott Stensland
Nov 25 at 21:10
Hitting escape doesn't work either, I have tried this multiple times
– Jared
Nov 25 at 21:11
Hitting escape doesn't work either, I have tried this multiple times
– Jared
Nov 25 at 21:11
if you can get into your BIOS then have it load up Default Settings to give you a level playing field then I would try above once again ... if no luck burn 18.10 onto a USB stick and do a fresh install ... I keep such a LiveUSB in my travel bag at all times ... as always keep all important files on Dropbox for just this kind of pickle
– Scott Stensland
Nov 25 at 21:18
if you can get into your BIOS then have it load up Default Settings to give you a level playing field then I would try above once again ... if no luck burn 18.10 onto a USB stick and do a fresh install ... I keep such a LiveUSB in my travel bag at all times ... as always keep all important files on Dropbox for just this kind of pickle
– Scott Stensland
Nov 25 at 21:18
Loading up the defaults doesn't work... Oh man I was just about to do a full backup when it refused to boot aswell... Guess we learn from our mistakes, thanks for your time
– Jared
Nov 25 at 21:21
Loading up the defaults doesn't work... Oh man I was just about to do a full backup when it refused to boot aswell... Guess we learn from our mistakes, thanks for your time
– Jared
Nov 25 at 21:21
|
show 1 more comment
up vote
0
down vote
accepted
Alright, so I have solved the issue and I really hope that anyone who has it can benefit from my answer.
All I had to do was to go into BIOS Ctrl+Alt+F2 then disable secure boot that is enabled by default. Then it all booted up and none of my data was lost. Thank you to everyone who tried to help
add a comment |
up vote
0
down vote
accepted
Alright, so I have solved the issue and I really hope that anyone who has it can benefit from my answer.
All I had to do was to go into BIOS Ctrl+Alt+F2 then disable secure boot that is enabled by default. Then it all booted up and none of my data was lost. Thank you to everyone who tried to help
add a comment |
up vote
0
down vote
accepted
up vote
0
down vote
accepted
Alright, so I have solved the issue and I really hope that anyone who has it can benefit from my answer.
All I had to do was to go into BIOS Ctrl+Alt+F2 then disable secure boot that is enabled by default. Then it all booted up and none of my data was lost. Thank you to everyone who tried to help
Alright, so I have solved the issue and I really hope that anyone who has it can benefit from my answer.
All I had to do was to go into BIOS Ctrl+Alt+F2 then disable secure boot that is enabled by default. Then it all booted up and none of my data was lost. Thank you to everyone who tried to help
edited yesterday
mature
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1,447422
answered Dec 1 at 20:12
Jared
13
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I find it weird that it just poweroff (or reboot). Did you tried running from a livecd/usb?, it may be a hardware issue with temperature that is powering off your computer to avoid hardware damage. Another option is to press CTR+ALT+F1 to see the console output and record it. You could see some errors or reasons there.
– bistoco
Nov 24 at 21:18
Sorry I don't know how to directly reply to your comment but I'll do it by replying to my own post. It didn't restart randomly, I did it manually because some guide i was following told me to do so. It did not shut down because of overheating because it is cool to the touch
– Jared
Nov 24 at 21:21
Pressing ctr alt f1 does not bring up any console, it just keeps trying to boot up and failing. I found a guide on some sort of a boot repair program that I have to download on a USB and run it from there, but I do not have a working computer to do that
– Jared
Nov 24 at 21:23
Try stackoverflow.com/a/18642325/1810128
– bistoco
Nov 24 at 21:32
Thank you, I got a setup utility screen up. However, I am not sure what to do now
– Jared
Nov 24 at 21:35