Ubuntu 18.04 LTS hangs up every time with AMD GPU
3
I have recently installed 18.04 LTS ubuntu in my laptop. I am facing this issue every day. My laptop hangs up after few hours of usage , nothing is working, not even mouse and keyboard. I have run dist-upgrade and have installed graphic driver, nothing works.
Need help
EDIT
As suggested by @ElderGeek . I have installed lm-sensors . i have seen temperature between 43 to 48 degree Celsius.
Also here is my system information:
ajit-soman@ajitsoman-X542BA:~$ sudo lshw -short
[sudo] password for ajit-soman:
H/W path Device Class Description
=================================================
system X542BA
/0 bus X542BA
/0/0 memory 64KiB BIOS
/0/4 memory 160KiB L1 cache
/0/5 memory 1MiB L2 cache
/0/28 memory 8GiB System Memory
/0/28/0 memory 4GiB SODIMM DDR4 Synchronous Unbuffered (U
/0/28/1 memory 4GiB SODIMM DDR4 Synchronous Unbuffered (U
/0/30 processor AMD A9-9420 RADEON R5, 5 COMPUTE CORES 2C+
/0/100 bridge Family 15h (Models 60h-6fh) Processor Root
/0/100/0.2 generic Family 15h (Models 60h-6fh) I/O Memory Man
/0/100/1 display Stoney [Radeon R2/R3/R4/R5 Graphics]
/0/100/1.1 multimedia Advanced Micro Devices, Inc. [AMD/ATI]
/0/100/2.2 bridge Family 15h (Models 60h-6fh) Processor Root
/0/100/2.2/0 wlp1s0 network QCA9565 / AR9565 Wireless Network Adapter
/0/100/2.3 bridge Family 15h (Models 60h-6fh) Processor Root
/0/100/2.3/0 enp2s0 network RTL8111/8168/8411 PCI Express Gigabit Ethe
/0/100/2.4 bridge Family 15h (Models 60h-6fh) Processor Root
/0/100/2.4/0 storage ASM1062 Serial ATA Controller
/0/100/8 generic Advanced Micro Devices, Inc. [AMD]
/0/100/9.2 multimedia Family 15h (Models 60h-6fh) Audio Controll
/0/100/10 bus FCH USB XHCI Controller
/0/100/11 storage FCH SATA Controller [AHCI mode]
/0/100/12 bus FCH USB EHCI Controller
/0/100/14 bus FCH SMBus Controller
/0/100/14.3 bridge FCH LPC Bridge
/0/100/14.7 generic FCH SD Flash Controller
/0/101 bridge Family 15h (Models 60h-6fh) Host Bridge
/0/102 bridge Family 15h (Models 60h-6fh) Host Bridge
/0/103 bridge Advanced Micro Devices, Inc. [AMD]
/0/104 bridge Advanced Micro Devices, Inc. [AMD]
/0/105 bridge Advanced Micro Devices, Inc. [AMD]
/0/106 bridge Advanced Micro Devices, Inc. [AMD]
/0/107 bridge Advanced Micro Devices, Inc. [AMD]
/0/108 bridge Advanced Micro Devices, Inc. [AMD]
/0/109 bridge Advanced Micro Devices, Inc. [AMD]
/0/1 scsi0 storage
/0/1/0.0.0 /dev/sda disk 1TB ST1000LM035-1RK1
/0/1/0.0.0/1 volume 511MiB Windows FAT volume
/0/1/0.0.0/2 /dev/sda2 volume 931GiB EXT4 volume
/0/2 scsi1 storage
/0/2/0.0.0 /dev/cdrom disk DVDRAM GUE1N
ajit-soman@ajitsoman-X542BA:~$
And here is uname -a output
ajit-soman@ajitsoman-X542BA:~$ uname -a
Linux ajitsoman-X542BA 4.15.0-22-generic #24-Ubuntu SMP Wed May 16 12:15:17 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
ajit-soman@ajitsoman-X542BA:~$
EDIT
As sugested by @WinEunuuchs2Unix. I have run journalctl -b-1 and found these red color lines. I have copy pasted one by one below:
Jun 12 22:10:23 ajitsoman-X542BA kernel: ata2: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0xe frozen Jun 12 22:10:23 ajitsoman-X542BA kernel: ata2: ACPI event
Jun 12 22:22:47 ajitsoman-X542BA kernel: ACPI Error: [^^^PB2_.VGA_.AFN7] Namespace lookup failure, AE_NOT_FOUND (20170831/psargs-364)
Jun 12 22:22:47 ajitsoman-X542BA kernel: ACPI Error: Method parse/execution failed _SB.PCI0.VGA.LCDD._BCM, AE_NOT_FOUND (20170831/psparse-550
Jun 12 22:22:47 ajitsoman-X542BA kernel: ACPI Error: Evaluating _BCM failed (20170831/video-364)
Jun 12 22:22:47 ajitsoman-X542BA kernel: [drm:hwss_wait_for_blank_complete [amdgpu]] *ERROR* DC: failed to blank crtc!
Jun 12 22:23:09 ajitsoman-X542BA bluetoothd[781]: Failed to set mode: Blocked through rfkill (0x12)
Jun 12 23:39:54 ajitsoman-X542BA kernel: [Firmware Bug]: cpu 0, invalid threshold interrupt offset 1 for bank 4, block 0 (MSR00000413=0xd00000
Jun 12 23:39:54 ajitsoman-X542BA rtkit-daemon[973]: The canary thread is apparently starving. Taking action.
Jun 12 23:39:54 ajitsoman-X542BA kernel: ata2.00: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0xe frozen
Jun 12 23:39:54 ajitsoman-X542BA kernel: ata2.00: ACPI event
Jun 12 23:39:54 ajitsoman-X542BA kernel: ata2.00: cmd a0/00:00:00:08:00/00:00:00:00:00/a0 tag 10 pio 16392 in
Get event status notification 4a 01 00 00 10 00 00 00 08 00res 50/00:03:00:00:00/00:00:00:00
Jun 12 23:39:54 ajitsoman-X542BA kernel: ata2.00: status: { DRDY }
Jun 12 23:39:54 ajitsoman-X542BA kernel: ata2: hard resetting link
Jun 13 00:01:53 ajitsoman-X542BA gdm3[840]: GLib: g_variant_new_string: assertion 'string != NULL' failed
Jun 13 00:01:53 ajitsoman-X542BA gdm3[840]: GLib: g_hash_table_find: assertion 'version == hash_table->version' failed
18.04
asked Jun 9 '18 at 10:53
Ajit SomanAjit Soman
2010
|
show 1 more comment
3
I have recently installed 18.04 LTS ubuntu in my laptop. I am facing this issue every day. My laptop hangs up after few hours of usage , nothing is working, not even mouse and keyboard. I have run dist-upgrade and have installed graphic driver, nothing works.
Need help
EDIT
As suggested by @ElderGeek . I have installed lm-sensors . i have seen temperature between 43 to 48 degree Celsius.
Also here is my system information:
ajit-soman@ajitsoman-X542BA:~$ sudo lshw -short
[sudo] password for ajit-soman:
H/W path Device Class Description
=================================================
system X542BA
/0 bus X542BA
/0/0 memory 64KiB BIOS
/0/4 memory 160KiB L1 cache
/0/5 memory 1MiB L2 cache
/0/28 memory 8GiB System Memory
/0/28/0 memory 4GiB SODIMM DDR4 Synchronous Unbuffered (U
/0/28/1 memory 4GiB SODIMM DDR4 Synchronous Unbuffered (U
/0/30 processor AMD A9-9420 RADEON R5, 5 COMPUTE CORES 2C+
/0/100 bridge Family 15h (Models 60h-6fh) Processor Root
/0/100/0.2 generic Family 15h (Models 60h-6fh) I/O Memory Man
/0/100/1 display Stoney [Radeon R2/R3/R4/R5 Graphics]
/0/100/1.1 multimedia Advanced Micro Devices, Inc. [AMD/ATI]
/0/100/2.2 bridge Family 15h (Models 60h-6fh) Processor Root
/0/100/2.2/0 wlp1s0 network QCA9565 / AR9565 Wireless Network Adapter
/0/100/2.3 bridge Family 15h (Models 60h-6fh) Processor Root
/0/100/2.3/0 enp2s0 network RTL8111/8168/8411 PCI Express Gigabit Ethe
/0/100/2.4 bridge Family 15h (Models 60h-6fh) Processor Root
/0/100/2.4/0 storage ASM1062 Serial ATA Controller
/0/100/8 generic Advanced Micro Devices, Inc. [AMD]
/0/100/9.2 multimedia Family 15h (Models 60h-6fh) Audio Controll
/0/100/10 bus FCH USB XHCI Controller
/0/100/11 storage FCH SATA Controller [AHCI mode]
/0/100/12 bus FCH USB EHCI Controller
/0/100/14 bus FCH SMBus Controller
/0/100/14.3 bridge FCH LPC Bridge
/0/100/14.7 generic FCH SD Flash Controller
/0/101 bridge Family 15h (Models 60h-6fh) Host Bridge
/0/102 bridge Family 15h (Models 60h-6fh) Host Bridge
/0/103 bridge Advanced Micro Devices, Inc. [AMD]
/0/104 bridge Advanced Micro Devices, Inc. [AMD]
/0/105 bridge Advanced Micro Devices, Inc. [AMD]
/0/106 bridge Advanced Micro Devices, Inc. [AMD]
/0/107 bridge Advanced Micro Devices, Inc. [AMD]
/0/108 bridge Advanced Micro Devices, Inc. [AMD]
/0/109 bridge Advanced Micro Devices, Inc. [AMD]
/0/1 scsi0 storage
/0/1/0.0.0 /dev/sda disk 1TB ST1000LM035-1RK1
/0/1/0.0.0/1 volume 511MiB Windows FAT volume
/0/1/0.0.0/2 /dev/sda2 volume 931GiB EXT4 volume
/0/2 scsi1 storage
/0/2/0.0.0 /dev/cdrom disk DVDRAM GUE1N
ajit-soman@ajitsoman-X542BA:~$
And here is uname -a output
ajit-soman@ajitsoman-X542BA:~$ uname -a
Linux ajitsoman-X542BA 4.15.0-22-generic #24-Ubuntu SMP Wed May 16 12:15:17 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
ajit-soman@ajitsoman-X542BA:~$
EDIT
As sugested by @WinEunuuchs2Unix. I have run journalctl -b-1 and found these red color lines. I have copy pasted one by one below:
Jun 12 22:10:23 ajitsoman-X542BA kernel: ata2: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0xe frozen Jun 12 22:10:23 ajitsoman-X542BA kernel: ata2: ACPI event
Jun 12 22:22:47 ajitsoman-X542BA kernel: ACPI Error: [^^^PB2_.VGA_.AFN7] Namespace lookup failure, AE_NOT_FOUND (20170831/psargs-364)
Jun 12 22:22:47 ajitsoman-X542BA kernel: ACPI Error: Method parse/execution failed _SB.PCI0.VGA.LCDD._BCM, AE_NOT_FOUND (20170831/psparse-550
Jun 12 22:22:47 ajitsoman-X542BA kernel: ACPI Error: Evaluating _BCM failed (20170831/video-364)
Jun 12 22:22:47 ajitsoman-X542BA kernel: [drm:hwss_wait_for_blank_complete [amdgpu]] *ERROR* DC: failed to blank crtc!
Jun 12 22:23:09 ajitsoman-X542BA bluetoothd[781]: Failed to set mode: Blocked through rfkill (0x12)
Jun 12 23:39:54 ajitsoman-X542BA kernel: [Firmware Bug]: cpu 0, invalid threshold interrupt offset 1 for bank 4, block 0 (MSR00000413=0xd00000
Jun 12 23:39:54 ajitsoman-X542BA rtkit-daemon[973]: The canary thread is apparently starving. Taking action.
Jun 12 23:39:54 ajitsoman-X542BA kernel: ata2.00: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0xe frozen
Jun 12 23:39:54 ajitsoman-X542BA kernel: ata2.00: ACPI event
Jun 12 23:39:54 ajitsoman-X542BA kernel: ata2.00: cmd a0/00:00:00:08:00/00:00:00:00:00/a0 tag 10 pio 16392 in
Get event status notification 4a 01 00 00 10 00 00 00 08 00res 50/00:03:00:00:00/00:00:00:00
Jun 12 23:39:54 ajitsoman-X542BA kernel: ata2.00: status: { DRDY }
Jun 12 23:39:54 ajitsoman-X542BA kernel: ata2: hard resetting link
Jun 13 00:01:53 ajitsoman-X542BA gdm3[840]: GLib: g_variant_new_string: assertion 'string != NULL' failed
Jun 13 00:01:53 ajitsoman-X542BA gdm3[840]: GLib: g_hash_table_find: assertion 'version == hash_table->version' failed
18.04
asked Jun 9 '18 at 10:53
Ajit SomanAjit Soman
2010
If it works fine for a few hours and then hangs up, this sounds like an overheat condition to me. This will likely be useful.
– Elder Geek
Jun 9 '18 at 19:57
1
@ElderGeek . I have recently purchased a AMD laptop . some of the laptop vendor said, you should purchase intel laptop . they said AMD laptop has heating issues. I have added my system information above
– Ajit Soman
Jun 10 '18 at 8:52
1
Newer AMD chips don't currently have temperature monitor support built into the kernel. There's been some work done recently in that direction according to phoronix.com/… but it appears the reviews are mixed. phoronix.com/forums/forum/hardware/processors-memory/… I have yet to find a working temperature monitoring system for recent AMD chips. (I have an A10 here)
– Elder Geek
Jun 10 '18 at 21:36
@ElderGeek I have installedlm-sensors. i have seen temperature between 43 to 48 degree Celsius
– Ajit Soman
Jun 11 '18 at 6:40
Please edit your comment into your post as your results are relevant to your question. Your temperatures don't appear to be the problem as your CPU has Max. operating temperature, 90 °C. Please also edit the output ofuname -ainto your post. Thank you for helping us help you!
– Elder Geek
Jun 12 '18 at 12:29
|
show 1 more comment
3
3
3
1
I have recently installed 18.04 LTS ubuntu in my laptop. I am facing this issue every day. My laptop hangs up after few hours of usage , nothing is working, not even mouse and keyboard. I have run dist-upgrade and have installed graphic driver, nothing works.
Need help
EDIT
As suggested by @ElderGeek . I have installed lm-sensors . i have seen temperature between 43 to 48 degree Celsius.
Also here is my system information:
ajit-soman@ajitsoman-X542BA:~$ sudo lshw -short
[sudo] password for ajit-soman:
H/W path Device Class Description
=================================================
system X542BA
/0 bus X542BA
/0/0 memory 64KiB BIOS
/0/4 memory 160KiB L1 cache
/0/5 memory 1MiB L2 cache
/0/28 memory 8GiB System Memory
/0/28/0 memory 4GiB SODIMM DDR4 Synchronous Unbuffered (U
/0/28/1 memory 4GiB SODIMM DDR4 Synchronous Unbuffered (U
/0/30 processor AMD A9-9420 RADEON R5, 5 COMPUTE CORES 2C+
/0/100 bridge Family 15h (Models 60h-6fh) Processor Root
/0/100/0.2 generic Family 15h (Models 60h-6fh) I/O Memory Man
/0/100/1 display Stoney [Radeon R2/R3/R4/R5 Graphics]
/0/100/1.1 multimedia Advanced Micro Devices, Inc. [AMD/ATI]
/0/100/2.2 bridge Family 15h (Models 60h-6fh) Processor Root
/0/100/2.2/0 wlp1s0 network QCA9565 / AR9565 Wireless Network Adapter
/0/100/2.3 bridge Family 15h (Models 60h-6fh) Processor Root
/0/100/2.3/0 enp2s0 network RTL8111/8168/8411 PCI Express Gigabit Ethe
/0/100/2.4 bridge Family 15h (Models 60h-6fh) Processor Root
/0/100/2.4/0 storage ASM1062 Serial ATA Controller
/0/100/8 generic Advanced Micro Devices, Inc. [AMD]
/0/100/9.2 multimedia Family 15h (Models 60h-6fh) Audio Controll
/0/100/10 bus FCH USB XHCI Controller
/0/100/11 storage FCH SATA Controller [AHCI mode]
/0/100/12 bus FCH USB EHCI Controller
/0/100/14 bus FCH SMBus Controller
/0/100/14.3 bridge FCH LPC Bridge
/0/100/14.7 generic FCH SD Flash Controller
/0/101 bridge Family 15h (Models 60h-6fh) Host Bridge
/0/102 bridge Family 15h (Models 60h-6fh) Host Bridge
/0/103 bridge Advanced Micro Devices, Inc. [AMD]
/0/104 bridge Advanced Micro Devices, Inc. [AMD]
/0/105 bridge Advanced Micro Devices, Inc. [AMD]
/0/106 bridge Advanced Micro Devices, Inc. [AMD]
/0/107 bridge Advanced Micro Devices, Inc. [AMD]
/0/108 bridge Advanced Micro Devices, Inc. [AMD]
/0/109 bridge Advanced Micro Devices, Inc. [AMD]
/0/1 scsi0 storage
/0/1/0.0.0 /dev/sda disk 1TB ST1000LM035-1RK1
/0/1/0.0.0/1 volume 511MiB Windows FAT volume
/0/1/0.0.0/2 /dev/sda2 volume 931GiB EXT4 volume
/0/2 scsi1 storage
/0/2/0.0.0 /dev/cdrom disk DVDRAM GUE1N
ajit-soman@ajitsoman-X542BA:~$
And here is uname -a output
ajit-soman@ajitsoman-X542BA:~$ uname -a
Linux ajitsoman-X542BA 4.15.0-22-generic #24-Ubuntu SMP Wed May 16 12:15:17 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
ajit-soman@ajitsoman-X542BA:~$
EDIT
As sugested by @WinEunuuchs2Unix. I have run journalctl -b-1 and found these red color lines. I have copy pasted one by one below:
Jun 12 22:10:23 ajitsoman-X542BA kernel: ata2: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0xe frozen Jun 12 22:10:23 ajitsoman-X542BA kernel: ata2: ACPI event
Jun 12 22:22:47 ajitsoman-X542BA kernel: ACPI Error: [^^^PB2_.VGA_.AFN7] Namespace lookup failure, AE_NOT_FOUND (20170831/psargs-364)
Jun 12 22:22:47 ajitsoman-X542BA kernel: ACPI Error: Method parse/execution failed _SB.PCI0.VGA.LCDD._BCM, AE_NOT_FOUND (20170831/psparse-550
Jun 12 22:22:47 ajitsoman-X542BA kernel: ACPI Error: Evaluating _BCM failed (20170831/video-364)
Jun 12 22:22:47 ajitsoman-X542BA kernel: [drm:hwss_wait_for_blank_complete [amdgpu]] *ERROR* DC: failed to blank crtc!
Jun 12 22:23:09 ajitsoman-X542BA bluetoothd[781]: Failed to set mode: Blocked through rfkill (0x12)
Jun 12 23:39:54 ajitsoman-X542BA kernel: [Firmware Bug]: cpu 0, invalid threshold interrupt offset 1 for bank 4, block 0 (MSR00000413=0xd00000
Jun 12 23:39:54 ajitsoman-X542BA rtkit-daemon[973]: The canary thread is apparently starving. Taking action.
Jun 12 23:39:54 ajitsoman-X542BA kernel: ata2.00: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0xe frozen
Jun 12 23:39:54 ajitsoman-X542BA kernel: ata2.00: ACPI event
Jun 12 23:39:54 ajitsoman-X542BA kernel: ata2.00: cmd a0/00:00:00:08:00/00:00:00:00:00/a0 tag 10 pio 16392 in
Get event status notification 4a 01 00 00 10 00 00 00 08 00res 50/00:03:00:00:00/00:00:00:00
Jun 12 23:39:54 ajitsoman-X542BA kernel: ata2.00: status: { DRDY }
Jun 12 23:39:54 ajitsoman-X542BA kernel: ata2: hard resetting link
Jun 13 00:01:53 ajitsoman-X542BA gdm3[840]: GLib: g_variant_new_string: assertion 'string != NULL' failed
Jun 13 00:01:53 ajitsoman-X542BA gdm3[840]: GLib: g_hash_table_find: assertion 'version == hash_table->version' failed
18.04
asked Jun 9 '18 at 10:53
Ajit SomanAjit Soman
2010
I have recently installed 18.04 LTS ubuntu in my laptop. I am facing this issue every day. My laptop hangs up after few hours of usage , nothing is working, not even mouse and keyboard. I have run dist-upgrade and have installed graphic driver, nothing works.
Need help
EDIT
As suggested by @ElderGeek . I have installed lm-sensors . i have seen temperature between 43 to 48 degree Celsius.
Also here is my system information:
ajit-soman@ajitsoman-X542BA:~$ sudo lshw -short
[sudo] password for ajit-soman:
H/W path Device Class Description
=================================================
system X542BA
/0 bus X542BA
/0/0 memory 64KiB BIOS
/0/4 memory 160KiB L1 cache
/0/5 memory 1MiB L2 cache
/0/28 memory 8GiB System Memory
/0/28/0 memory 4GiB SODIMM DDR4 Synchronous Unbuffered (U
/0/28/1 memory 4GiB SODIMM DDR4 Synchronous Unbuffered (U
/0/30 processor AMD A9-9420 RADEON R5, 5 COMPUTE CORES 2C+
/0/100 bridge Family 15h (Models 60h-6fh) Processor Root
/0/100/0.2 generic Family 15h (Models 60h-6fh) I/O Memory Man
/0/100/1 display Stoney [Radeon R2/R3/R4/R5 Graphics]
/0/100/1.1 multimedia Advanced Micro Devices, Inc. [AMD/ATI]
/0/100/2.2 bridge Family 15h (Models 60h-6fh) Processor Root
/0/100/2.2/0 wlp1s0 network QCA9565 / AR9565 Wireless Network Adapter
/0/100/2.3 bridge Family 15h (Models 60h-6fh) Processor Root
/0/100/2.3/0 enp2s0 network RTL8111/8168/8411 PCI Express Gigabit Ethe
/0/100/2.4 bridge Family 15h (Models 60h-6fh) Processor Root
/0/100/2.4/0 storage ASM1062 Serial ATA Controller
/0/100/8 generic Advanced Micro Devices, Inc. [AMD]
/0/100/9.2 multimedia Family 15h (Models 60h-6fh) Audio Controll
/0/100/10 bus FCH USB XHCI Controller
/0/100/11 storage FCH SATA Controller [AHCI mode]
/0/100/12 bus FCH USB EHCI Controller
/0/100/14 bus FCH SMBus Controller
/0/100/14.3 bridge FCH LPC Bridge
/0/100/14.7 generic FCH SD Flash Controller
/0/101 bridge Family 15h (Models 60h-6fh) Host Bridge
/0/102 bridge Family 15h (Models 60h-6fh) Host Bridge
/0/103 bridge Advanced Micro Devices, Inc. [AMD]
/0/104 bridge Advanced Micro Devices, Inc. [AMD]
/0/105 bridge Advanced Micro Devices, Inc. [AMD]
/0/106 bridge Advanced Micro Devices, Inc. [AMD]
/0/107 bridge Advanced Micro Devices, Inc. [AMD]
/0/108 bridge Advanced Micro Devices, Inc. [AMD]
/0/109 bridge Advanced Micro Devices, Inc. [AMD]
/0/1 scsi0 storage
/0/1/0.0.0 /dev/sda disk 1TB ST1000LM035-1RK1
/0/1/0.0.0/1 volume 511MiB Windows FAT volume
/0/1/0.0.0/2 /dev/sda2 volume 931GiB EXT4 volume
/0/2 scsi1 storage
/0/2/0.0.0 /dev/cdrom disk DVDRAM GUE1N
ajit-soman@ajitsoman-X542BA:~$
And here is uname -a output
ajit-soman@ajitsoman-X542BA:~$ uname -a
Linux ajitsoman-X542BA 4.15.0-22-generic #24-Ubuntu SMP Wed May 16 12:15:17 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
ajit-soman@ajitsoman-X542BA:~$
EDIT
As sugested by @WinEunuuchs2Unix. I have run journalctl -b-1 and found these red color lines. I have copy pasted one by one below:
Jun 12 22:10:23 ajitsoman-X542BA kernel: ata2: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0xe frozen Jun 12 22:10:23 ajitsoman-X542BA kernel: ata2: ACPI event
Jun 12 22:22:47 ajitsoman-X542BA kernel: ACPI Error: [^^^PB2_.VGA_.AFN7] Namespace lookup failure, AE_NOT_FOUND (20170831/psargs-364)
Jun 12 22:22:47 ajitsoman-X542BA kernel: ACPI Error: Method parse/execution failed _SB.PCI0.VGA.LCDD._BCM, AE_NOT_FOUND (20170831/psparse-550
Jun 12 22:22:47 ajitsoman-X542BA kernel: ACPI Error: Evaluating _BCM failed (20170831/video-364)
Jun 12 22:22:47 ajitsoman-X542BA kernel: [drm:hwss_wait_for_blank_complete [amdgpu]] *ERROR* DC: failed to blank crtc!
Jun 12 22:23:09 ajitsoman-X542BA bluetoothd[781]: Failed to set mode: Blocked through rfkill (0x12)
Jun 12 23:39:54 ajitsoman-X542BA kernel: [Firmware Bug]: cpu 0, invalid threshold interrupt offset 1 for bank 4, block 0 (MSR00000413=0xd00000
Jun 12 23:39:54 ajitsoman-X542BA rtkit-daemon[973]: The canary thread is apparently starving. Taking action.
Jun 12 23:39:54 ajitsoman-X542BA kernel: ata2.00: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0xe frozen
Jun 12 23:39:54 ajitsoman-X542BA kernel: ata2.00: ACPI event
Jun 12 23:39:54 ajitsoman-X542BA kernel: ata2.00: cmd a0/00:00:00:08:00/00:00:00:00:00/a0 tag 10 pio 16392 in
Get event status notification 4a 01 00 00 10 00 00 00 08 00res 50/00:03:00:00:00/00:00:00:00
Jun 12 23:39:54 ajitsoman-X542BA kernel: ata2.00: status: { DRDY }
Jun 12 23:39:54 ajitsoman-X542BA kernel: ata2: hard resetting link
Jun 13 00:01:53 ajitsoman-X542BA gdm3[840]: GLib: g_variant_new_string: assertion 'string != NULL' failed
Jun 13 00:01:53 ajitsoman-X542BA gdm3[840]: GLib: g_hash_table_find: assertion 'version == hash_table->version' failed
18.04
18.04
asked Jun 9 '18 at 10:53
Ajit SomanAjit Soman
2010
asked Jun 9 '18 at 10:53
Ajit SomanAjit Soman
2010
edited Jun 14 '18 at 18:26
Ajit Soman
asked Jun 9 '18 at 10:53
Ajit SomanAjit Soman
2010
asked Jun 9 '18 at 10:53
Ajit SomanAjit Soman
2010
asked Jun 9 '18 at 10:53
Ajit SomanAjit Soman
2010
2010
If it works fine for a few hours and then hangs up, this sounds like an overheat condition to me. This will likely be useful.
– Elder Geek
Jun 9 '18 at 19:57
1
@ElderGeek . I have recently purchased a AMD laptop . some of the laptop vendor said, you should purchase intel laptop . they said AMD laptop has heating issues. I have added my system information above
– Ajit Soman
Jun 10 '18 at 8:52
1
Newer AMD chips don't currently have temperature monitor support built into the kernel. There's been some work done recently in that direction according to phoronix.com/… but it appears the reviews are mixed. phoronix.com/forums/forum/hardware/processors-memory/… I have yet to find a working temperature monitoring system for recent AMD chips. (I have an A10 here)
– Elder Geek
Jun 10 '18 at 21:36
@ElderGeek I have installedlm-sensors. i have seen temperature between 43 to 48 degree Celsius
– Ajit Soman
Jun 11 '18 at 6:40
Please edit your comment into your post as your results are relevant to your question. Your temperatures don't appear to be the problem as your CPU has Max. operating temperature, 90 °C. Please also edit the output ofuname -ainto your post. Thank you for helping us help you!
– Elder Geek
Jun 12 '18 at 12:29
|
show 1 more comment
If it works fine for a few hours and then hangs up, this sounds like an overheat condition to me. This will likely be useful.
– Elder Geek
Jun 9 '18 at 19:57
1
@ElderGeek . I have recently purchased a AMD laptop . some of the laptop vendor said, you should purchase intel laptop . they said AMD laptop has heating issues. I have added my system information above
– Ajit Soman
Jun 10 '18 at 8:52
1
Newer AMD chips don't currently have temperature monitor support built into the kernel. There's been some work done recently in that direction according to phoronix.com/… but it appears the reviews are mixed. phoronix.com/forums/forum/hardware/processors-memory/… I have yet to find a working temperature monitoring system for recent AMD chips. (I have an A10 here)
– Elder Geek
Jun 10 '18 at 21:36
@ElderGeek I have installedlm-sensors. i have seen temperature between 43 to 48 degree Celsius
– Ajit Soman
Jun 11 '18 at 6:40
Please edit your comment into your post as your results are relevant to your question. Your temperatures don't appear to be the problem as your CPU has Max. operating temperature, 90 °C. Please also edit the output ofuname -ainto your post. Thank you for helping us help you!
– Elder Geek
Jun 12 '18 at 12:29
If it works fine for a few hours and then hangs up, this sounds like an overheat condition to me. This will likely be useful.
– Elder Geek
Jun 9 '18 at 19:57
If it works fine for a few hours and then hangs up, this sounds like an overheat condition to me. This will likely be useful.
– Elder Geek
Jun 9 '18 at 19:57
1
1
@ElderGeek . I have recently purchased a AMD laptop . some of the laptop vendor said, you should purchase intel laptop . they said AMD laptop has heating issues. I have added my system information above
– Ajit Soman
Jun 10 '18 at 8:52
@ElderGeek . I have recently purchased a AMD laptop . some of the laptop vendor said, you should purchase intel laptop . they said AMD laptop has heating issues. I have added my system information above
– Ajit Soman
Jun 10 '18 at 8:52
1
1
Newer AMD chips don't currently have temperature monitor support built into the kernel. There's been some work done recently in that direction according to phoronix.com/… but it appears the reviews are mixed. phoronix.com/forums/forum/hardware/processors-memory/… I have yet to find a working temperature monitoring system for recent AMD chips. (I have an A10 here)
– Elder Geek
Jun 10 '18 at 21:36
Newer AMD chips don't currently have temperature monitor support built into the kernel. There's been some work done recently in that direction according to phoronix.com/… but it appears the reviews are mixed. phoronix.com/forums/forum/hardware/processors-memory/… I have yet to find a working temperature monitoring system for recent AMD chips. (I have an A10 here)
– Elder Geek
Jun 10 '18 at 21:36
@ElderGeek I have installed
lm-sensors . i have seen temperature between 43 to 48 degree Celsius– Ajit Soman
Jun 11 '18 at 6:40
@ElderGeek I have installed
lm-sensors . i have seen temperature between 43 to 48 degree Celsius– Ajit Soman
Jun 11 '18 at 6:40
Please edit your comment into your post as your results are relevant to your question. Your temperatures don't appear to be the problem as your CPU has Max. operating temperature, 90 °C. Please also edit the output of
uname -a into your post. Thank you for helping us help you!– Elder Geek
Jun 12 '18 at 12:29
Please edit your comment into your post as your results are relevant to your question. Your temperatures don't appear to be the problem as your CPU has Max. operating temperature, 90 °C. Please also edit the output of
uname -a into your post. Thank you for helping us help you!– Elder Geek
Jun 12 '18 at 12:29
|
show 1 more comment
3 Answers
3
active
oldest
votes
2
+100
June 14, 2018 Update
Based on this ArchLinux bug report it appears you need to add:
amdgpu.dc=0
to your /etc/default/grub LINUX line after quiet splash. Then run sudo update-grub.
Being a new install of Ubuntu 18.04 you are one of the lucky ones that can use journalctl to look at the last boot (which locked up). Use:
journalctl -b-1
Then press the End key to jump to EOF (End Of File). In my successful last boot it says:
Jun 10 16:18:51 alien systemd[1]: Unmounting /mnt/d...
Jun 10 16:18:51 alien systemd[1]: Unmounted /run/user/1000.
Jun 10 16:18:51 alien systemd[1]: Unmounted /media/rick/Ubuntu 18.04 LTS amd64.
Jun 10 16:18:51 alien systemd[1]: Unmounted /boot/efi.
Jun 10 16:18:51 alien ntfs-3g[648]: Unmounting /dev/nvme0n1p8 (Shared_WSL+Linux)
Jun 10 16:18:51 alien ntfs-3g[648]: Permissions cache : 21 writes, 4033288 reads, 99.9% hits
Jun 10 16:18:51 alien systemd[1]: Unmounted /media/rick/casper-rw.
Jun 10 16:18:51 alien systemd[1]: Unmounted /mnt/e.
Jun 10 16:18:51 alien ntfs-3g[736]: Unmounting /dev/sda3 (HGST_Win10)
Jun 10 16:18:51 alien ntfs-3g[736]: Permissions cache : 754 writes, 4108560 reads, 99.9% hits
Jun 10 16:18:51 alien ntfs-3g[637]: Unmounting /dev/nvme0n1p4 (NVMe_Win10)
Jun 10 16:18:51 alien ntfs-3g[637]: Permissions cache : 987 writes, 4983239 reads, 99.9% hits
Jun 10 16:18:51 alien systemd[1]: Unmounted /mnt/d.
Jun 10 16:18:51 alien systemd[1]: Unmounted /mnt/c.
Jun 10 16:18:51 alien systemd[1]: Reached target Unmount All Filesystems.
Jun 10 16:18:51 alien systemd[1]: Stopped target Local File Systems (Pre).
Jun 10 16:18:51 alien systemd[1]: Stopped Remount Root and Kernel File Systems.
Jun 10 16:18:51 alien systemd[1]: Stopped Create Static Device Nodes in /dev.
Jun 10 16:18:51 alien systemd[1]: Reached target Shutdown.
Jun 10 16:18:51 alien systemd[1]: Reached target Final Step.
Jun 10 16:18:51 alien systemd[1]: dev-disk-byx2dpartlabel-Basicx5cx20datax5cx20partition.device: Dev dev-
Jun 10 16:18:51 alien systemd[1]: Received SIGRTMIN+20 from PID 18665 (plymouthd).
Jun 10 16:18:51 alien systemd[1]: Started Show Plymouth Reboot Screen.
Jun 10 16:18:51 alien systemd[1]: Starting Reboot...
Jun 10 16:18:51 alien systemd[1]: Shutting down.
Jun 10 16:18:51 alien kernel: systemd-shutdow: 36 output lines suppressed due to ratelimiting
Jun 10 16:18:51 alien systemd-shutdown[1]: Sending SIGTERM to remaining processes...
Jun 10 16:18:51 alien dnsmasq[1393]: exiting on receipt of SIGTERM
Jun 10 16:18:51 alien systemd-journald[288]: Journal stopped
lines 46804-46832/46832 (END)
In yours you need to look for error messages.
You may have to use the Page Up key to see them.
When you have found what you are looking for (or have given up looking) press Q to exit.
If overheating was causing the shutdown you can install Intel Powerclamp: Stop cpu from overheating
Besides lm-sensors you can get temperature readings for all thermal zones directly from the command line using this one-liner:
$ paste <(cat /sys/class/thermal/thermal_zone*/type) <(cat /sys/class/thermal/thermal_zone*/temp) | column -s $'t' -t
INT3400 Thermal 20000
SEN1 53000
SEN2 49000
SEN3 53000
SEN4 55000
pch_skylake 70000
B0D4 47000
x86_pkg_temp 48000
Reported in Celsius and drop the last three zeros.
answered Jun 13 '18 at 3:14
WinEunuuchs2UnixWinEunuuchs2Unix
44.7k1080170
I have added output ofjournalctl -b-1command in my question. Thanks for your answer
– Ajit Soman
Jun 13 '18 at 16:33
I glanced at your output over the phone. The last entry is midnight this morning but when time did the machine actually die at?
– WinEunuuchs2Unix
Jun 13 '18 at 17:41
I faced the issue around 10:30 PM yesterday
– Ajit Soman
Jun 13 '18 at 17:48
Sounds like you rebooted twice since so need to usejournalctl -b-2
– WinEunuuchs2Unix
Jun 13 '18 at 17:49
I have seen this line in output of command -journalctl -b-2 – :Jun 12 22:10:23 ajitsoman-X542BA kernel: ata2: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0xe frozen Jun 12 22:10:23 ajitsoman-X542BA kernel: ata2: ACPI event
– Ajit Soman
Jun 13 '18 at 17:54
|
show 8 more comments
0
in addition to solution with amdgpu.dc=0 kernel option, upgrade to ubuntu 18.10 kernel based on linux 4.18 has fixed this issue and no longer requires this amdgpu.dc=0 parameter in kernel boot for graphics to work correctly. (AMD Stoney hardware)
answered Dec 28 '18 at 18:52
EugeneEugene
11
add a comment |
-2
Kernel is installed, right ? ;-)
Determine which kernel-version you have with:
uname -ar
Then search for suiting packages of kernel-headers.
The kernel-headers should have the same version, and then install the kernel-headers.
You can type too in terminal:
sudo apt-get install linux-headers-$(uname -r)
reboot
This should after reboot have the effect, that Linux crashes less.
answered Jun 12 '18 at 20:08
dschinn1001dschinn1001
2,25931735
@WinEunuuchs2Unix -... here is an answer, why Header files are necessary. And Linux really crashes less than before. So dont downvote me... unix.stackexchange.com/questions/47330/…
– dschinn1001
Jun 14 '18 at 10:37
add a comment |
Your Answer
StackExchange.ready(function() {
var channelOptions = {
tags: "".split(" "),
id: "89"
};
initTagRenderer("".split(" "), "".split(" "), channelOptions);
StackExchange.using("externalEditor", function() {
// Have to fire editor after snippets, if snippets enabled
if (StackExchange.settings.snippets.snippetsEnabled) {
StackExchange.using("snippets", function() {
createEditor();
});
}
else {
createEditor();
}
});
function createEditor() {
StackExchange.prepareEditor({
heartbeatType: 'answer',
autoActivateHeartbeat: false,
convertImagesToLinks: true,
noModals: true,
showLowRepImageUploadWarning: true,
reputationToPostImages: 10,
bindNavPrevention: true,
postfix: "",
imageUploader: {
brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
allowUrls: true
},
onDemand: true,
discardSelector: ".discard-answer"
,immediatelyShowMarkdownHelp:true
});
}
});
draft saved
draft discarded
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function () {
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2faskubuntu.com%2fquestions%2f1045063%2fubuntu-18-04-lts-hangs-up-every-time-with-amd-gpu%23new-answer', 'question_page');
}
);
Post as a guest
Required, but never shown
3 Answers
3
active
oldest
votes
3 Answers
3
active
oldest
votes
active
oldest
votes
active
oldest
votes
2
+100
June 14, 2018 Update
Based on this ArchLinux bug report it appears you need to add:
amdgpu.dc=0
to your /etc/default/grub LINUX line after quiet splash. Then run sudo update-grub.
Being a new install of Ubuntu 18.04 you are one of the lucky ones that can use journalctl to look at the last boot (which locked up). Use:
journalctl -b-1
Then press the End key to jump to EOF (End Of File). In my successful last boot it says:
Jun 10 16:18:51 alien systemd[1]: Unmounting /mnt/d...
Jun 10 16:18:51 alien systemd[1]: Unmounted /run/user/1000.
Jun 10 16:18:51 alien systemd[1]: Unmounted /media/rick/Ubuntu 18.04 LTS amd64.
Jun 10 16:18:51 alien systemd[1]: Unmounted /boot/efi.
Jun 10 16:18:51 alien ntfs-3g[648]: Unmounting /dev/nvme0n1p8 (Shared_WSL+Linux)
Jun 10 16:18:51 alien ntfs-3g[648]: Permissions cache : 21 writes, 4033288 reads, 99.9% hits
Jun 10 16:18:51 alien systemd[1]: Unmounted /media/rick/casper-rw.
Jun 10 16:18:51 alien systemd[1]: Unmounted /mnt/e.
Jun 10 16:18:51 alien ntfs-3g[736]: Unmounting /dev/sda3 (HGST_Win10)
Jun 10 16:18:51 alien ntfs-3g[736]: Permissions cache : 754 writes, 4108560 reads, 99.9% hits
Jun 10 16:18:51 alien ntfs-3g[637]: Unmounting /dev/nvme0n1p4 (NVMe_Win10)
Jun 10 16:18:51 alien ntfs-3g[637]: Permissions cache : 987 writes, 4983239 reads, 99.9% hits
Jun 10 16:18:51 alien systemd[1]: Unmounted /mnt/d.
Jun 10 16:18:51 alien systemd[1]: Unmounted /mnt/c.
Jun 10 16:18:51 alien systemd[1]: Reached target Unmount All Filesystems.
Jun 10 16:18:51 alien systemd[1]: Stopped target Local File Systems (Pre).
Jun 10 16:18:51 alien systemd[1]: Stopped Remount Root and Kernel File Systems.
Jun 10 16:18:51 alien systemd[1]: Stopped Create Static Device Nodes in /dev.
Jun 10 16:18:51 alien systemd[1]: Reached target Shutdown.
Jun 10 16:18:51 alien systemd[1]: Reached target Final Step.
Jun 10 16:18:51 alien systemd[1]: dev-disk-byx2dpartlabel-Basicx5cx20datax5cx20partition.device: Dev dev-
Jun 10 16:18:51 alien systemd[1]: Received SIGRTMIN+20 from PID 18665 (plymouthd).
Jun 10 16:18:51 alien systemd[1]: Started Show Plymouth Reboot Screen.
Jun 10 16:18:51 alien systemd[1]: Starting Reboot...
Jun 10 16:18:51 alien systemd[1]: Shutting down.
Jun 10 16:18:51 alien kernel: systemd-shutdow: 36 output lines suppressed due to ratelimiting
Jun 10 16:18:51 alien systemd-shutdown[1]: Sending SIGTERM to remaining processes...
Jun 10 16:18:51 alien dnsmasq[1393]: exiting on receipt of SIGTERM
Jun 10 16:18:51 alien systemd-journald[288]: Journal stopped
lines 46804-46832/46832 (END)
In yours you need to look for error messages.
You may have to use the Page Up key to see them.
When you have found what you are looking for (or have given up looking) press Q to exit.
If overheating was causing the shutdown you can install Intel Powerclamp: Stop cpu from overheating
Besides lm-sensors you can get temperature readings for all thermal zones directly from the command line using this one-liner:
$ paste <(cat /sys/class/thermal/thermal_zone*/type) <(cat /sys/class/thermal/thermal_zone*/temp) | column -s $'t' -t
INT3400 Thermal 20000
SEN1 53000
SEN2 49000
SEN3 53000
SEN4 55000
pch_skylake 70000
B0D4 47000
x86_pkg_temp 48000
Reported in Celsius and drop the last three zeros.
answered Jun 13 '18 at 3:14
WinEunuuchs2UnixWinEunuuchs2Unix
44.7k1080170
I have added output ofjournalctl -b-1command in my question. Thanks for your answer
– Ajit Soman
Jun 13 '18 at 16:33
I glanced at your output over the phone. The last entry is midnight this morning but when time did the machine actually die at?
– WinEunuuchs2Unix
Jun 13 '18 at 17:41
I faced the issue around 10:30 PM yesterday
– Ajit Soman
Jun 13 '18 at 17:48
Sounds like you rebooted twice since so need to usejournalctl -b-2
– WinEunuuchs2Unix
Jun 13 '18 at 17:49
I have seen this line in output of command -journalctl -b-2 – :Jun 12 22:10:23 ajitsoman-X542BA kernel: ata2: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0xe frozen Jun 12 22:10:23 ajitsoman-X542BA kernel: ata2: ACPI event
– Ajit Soman
Jun 13 '18 at 17:54
|
show 8 more comments
2
+100
June 14, 2018 Update
Based on this ArchLinux bug report it appears you need to add:
amdgpu.dc=0
to your /etc/default/grub LINUX line after quiet splash. Then run sudo update-grub.
Being a new install of Ubuntu 18.04 you are one of the lucky ones that can use journalctl to look at the last boot (which locked up). Use:
journalctl -b-1
Then press the End key to jump to EOF (End Of File). In my successful last boot it says:
Jun 10 16:18:51 alien systemd[1]: Unmounting /mnt/d...
Jun 10 16:18:51 alien systemd[1]: Unmounted /run/user/1000.
Jun 10 16:18:51 alien systemd[1]: Unmounted /media/rick/Ubuntu 18.04 LTS amd64.
Jun 10 16:18:51 alien systemd[1]: Unmounted /boot/efi.
Jun 10 16:18:51 alien ntfs-3g[648]: Unmounting /dev/nvme0n1p8 (Shared_WSL+Linux)
Jun 10 16:18:51 alien ntfs-3g[648]: Permissions cache : 21 writes, 4033288 reads, 99.9% hits
Jun 10 16:18:51 alien systemd[1]: Unmounted /media/rick/casper-rw.
Jun 10 16:18:51 alien systemd[1]: Unmounted /mnt/e.
Jun 10 16:18:51 alien ntfs-3g[736]: Unmounting /dev/sda3 (HGST_Win10)
Jun 10 16:18:51 alien ntfs-3g[736]: Permissions cache : 754 writes, 4108560 reads, 99.9% hits
Jun 10 16:18:51 alien ntfs-3g[637]: Unmounting /dev/nvme0n1p4 (NVMe_Win10)
Jun 10 16:18:51 alien ntfs-3g[637]: Permissions cache : 987 writes, 4983239 reads, 99.9% hits
Jun 10 16:18:51 alien systemd[1]: Unmounted /mnt/d.
Jun 10 16:18:51 alien systemd[1]: Unmounted /mnt/c.
Jun 10 16:18:51 alien systemd[1]: Reached target Unmount All Filesystems.
Jun 10 16:18:51 alien systemd[1]: Stopped target Local File Systems (Pre).
Jun 10 16:18:51 alien systemd[1]: Stopped Remount Root and Kernel File Systems.
Jun 10 16:18:51 alien systemd[1]: Stopped Create Static Device Nodes in /dev.
Jun 10 16:18:51 alien systemd[1]: Reached target Shutdown.
Jun 10 16:18:51 alien systemd[1]: Reached target Final Step.
Jun 10 16:18:51 alien systemd[1]: dev-disk-byx2dpartlabel-Basicx5cx20datax5cx20partition.device: Dev dev-
Jun 10 16:18:51 alien systemd[1]: Received SIGRTMIN+20 from PID 18665 (plymouthd).
Jun 10 16:18:51 alien systemd[1]: Started Show Plymouth Reboot Screen.
Jun 10 16:18:51 alien systemd[1]: Starting Reboot...
Jun 10 16:18:51 alien systemd[1]: Shutting down.
Jun 10 16:18:51 alien kernel: systemd-shutdow: 36 output lines suppressed due to ratelimiting
Jun 10 16:18:51 alien systemd-shutdown[1]: Sending SIGTERM to remaining processes...
Jun 10 16:18:51 alien dnsmasq[1393]: exiting on receipt of SIGTERM
Jun 10 16:18:51 alien systemd-journald[288]: Journal stopped
lines 46804-46832/46832 (END)
In yours you need to look for error messages.
You may have to use the Page Up key to see them.
When you have found what you are looking for (or have given up looking) press Q to exit.
If overheating was causing the shutdown you can install Intel Powerclamp: Stop cpu from overheating
Besides lm-sensors you can get temperature readings for all thermal zones directly from the command line using this one-liner:
$ paste <(cat /sys/class/thermal/thermal_zone*/type) <(cat /sys/class/thermal/thermal_zone*/temp) | column -s $'t' -t
INT3400 Thermal 20000
SEN1 53000
SEN2 49000
SEN3 53000
SEN4 55000
pch_skylake 70000
B0D4 47000
x86_pkg_temp 48000
Reported in Celsius and drop the last three zeros.
answered Jun 13 '18 at 3:14
WinEunuuchs2UnixWinEunuuchs2Unix
44.7k1080170
I have added output ofjournalctl -b-1command in my question. Thanks for your answer
– Ajit Soman
Jun 13 '18 at 16:33
I glanced at your output over the phone. The last entry is midnight this morning but when time did the machine actually die at?
– WinEunuuchs2Unix
Jun 13 '18 at 17:41
I faced the issue around 10:30 PM yesterday
– Ajit Soman
Jun 13 '18 at 17:48
Sounds like you rebooted twice since so need to usejournalctl -b-2
– WinEunuuchs2Unix
Jun 13 '18 at 17:49
I have seen this line in output of command -journalctl -b-2 – :Jun 12 22:10:23 ajitsoman-X542BA kernel: ata2: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0xe frozen Jun 12 22:10:23 ajitsoman-X542BA kernel: ata2: ACPI event
– Ajit Soman
Jun 13 '18 at 17:54
|
show 8 more comments
2
+100
2
+100
2
+100
June 14, 2018 Update
Based on this ArchLinux bug report it appears you need to add:
amdgpu.dc=0
to your /etc/default/grub LINUX line after quiet splash. Then run sudo update-grub.
Being a new install of Ubuntu 18.04 you are one of the lucky ones that can use journalctl to look at the last boot (which locked up). Use:
journalctl -b-1
Then press the End key to jump to EOF (End Of File). In my successful last boot it says:
Jun 10 16:18:51 alien systemd[1]: Unmounting /mnt/d...
Jun 10 16:18:51 alien systemd[1]: Unmounted /run/user/1000.
Jun 10 16:18:51 alien systemd[1]: Unmounted /media/rick/Ubuntu 18.04 LTS amd64.
Jun 10 16:18:51 alien systemd[1]: Unmounted /boot/efi.
Jun 10 16:18:51 alien ntfs-3g[648]: Unmounting /dev/nvme0n1p8 (Shared_WSL+Linux)
Jun 10 16:18:51 alien ntfs-3g[648]: Permissions cache : 21 writes, 4033288 reads, 99.9% hits
Jun 10 16:18:51 alien systemd[1]: Unmounted /media/rick/casper-rw.
Jun 10 16:18:51 alien systemd[1]: Unmounted /mnt/e.
Jun 10 16:18:51 alien ntfs-3g[736]: Unmounting /dev/sda3 (HGST_Win10)
Jun 10 16:18:51 alien ntfs-3g[736]: Permissions cache : 754 writes, 4108560 reads, 99.9% hits
Jun 10 16:18:51 alien ntfs-3g[637]: Unmounting /dev/nvme0n1p4 (NVMe_Win10)
Jun 10 16:18:51 alien ntfs-3g[637]: Permissions cache : 987 writes, 4983239 reads, 99.9% hits
Jun 10 16:18:51 alien systemd[1]: Unmounted /mnt/d.
Jun 10 16:18:51 alien systemd[1]: Unmounted /mnt/c.
Jun 10 16:18:51 alien systemd[1]: Reached target Unmount All Filesystems.
Jun 10 16:18:51 alien systemd[1]: Stopped target Local File Systems (Pre).
Jun 10 16:18:51 alien systemd[1]: Stopped Remount Root and Kernel File Systems.
Jun 10 16:18:51 alien systemd[1]: Stopped Create Static Device Nodes in /dev.
Jun 10 16:18:51 alien systemd[1]: Reached target Shutdown.
Jun 10 16:18:51 alien systemd[1]: Reached target Final Step.
Jun 10 16:18:51 alien systemd[1]: dev-disk-byx2dpartlabel-Basicx5cx20datax5cx20partition.device: Dev dev-
Jun 10 16:18:51 alien systemd[1]: Received SIGRTMIN+20 from PID 18665 (plymouthd).
Jun 10 16:18:51 alien systemd[1]: Started Show Plymouth Reboot Screen.
Jun 10 16:18:51 alien systemd[1]: Starting Reboot...
Jun 10 16:18:51 alien systemd[1]: Shutting down.
Jun 10 16:18:51 alien kernel: systemd-shutdow: 36 output lines suppressed due to ratelimiting
Jun 10 16:18:51 alien systemd-shutdown[1]: Sending SIGTERM to remaining processes...
Jun 10 16:18:51 alien dnsmasq[1393]: exiting on receipt of SIGTERM
Jun 10 16:18:51 alien systemd-journald[288]: Journal stopped
lines 46804-46832/46832 (END)
In yours you need to look for error messages.
You may have to use the Page Up key to see them.
When you have found what you are looking for (or have given up looking) press Q to exit.
If overheating was causing the shutdown you can install Intel Powerclamp: Stop cpu from overheating
Besides lm-sensors you can get temperature readings for all thermal zones directly from the command line using this one-liner:
$ paste <(cat /sys/class/thermal/thermal_zone*/type) <(cat /sys/class/thermal/thermal_zone*/temp) | column -s $'t' -t
INT3400 Thermal 20000
SEN1 53000
SEN2 49000
SEN3 53000
SEN4 55000
pch_skylake 70000
B0D4 47000
x86_pkg_temp 48000
Reported in Celsius and drop the last three zeros.
answered Jun 13 '18 at 3:14
WinEunuuchs2UnixWinEunuuchs2Unix
44.7k1080170
June 14, 2018 Update
Based on this ArchLinux bug report it appears you need to add:
amdgpu.dc=0
to your /etc/default/grub LINUX line after quiet splash. Then run sudo update-grub.
Being a new install of Ubuntu 18.04 you are one of the lucky ones that can use journalctl to look at the last boot (which locked up). Use:
journalctl -b-1
Then press the End key to jump to EOF (End Of File). In my successful last boot it says:
Jun 10 16:18:51 alien systemd[1]: Unmounting /mnt/d...
Jun 10 16:18:51 alien systemd[1]: Unmounted /run/user/1000.
Jun 10 16:18:51 alien systemd[1]: Unmounted /media/rick/Ubuntu 18.04 LTS amd64.
Jun 10 16:18:51 alien systemd[1]: Unmounted /boot/efi.
Jun 10 16:18:51 alien ntfs-3g[648]: Unmounting /dev/nvme0n1p8 (Shared_WSL+Linux)
Jun 10 16:18:51 alien ntfs-3g[648]: Permissions cache : 21 writes, 4033288 reads, 99.9% hits
Jun 10 16:18:51 alien systemd[1]: Unmounted /media/rick/casper-rw.
Jun 10 16:18:51 alien systemd[1]: Unmounted /mnt/e.
Jun 10 16:18:51 alien ntfs-3g[736]: Unmounting /dev/sda3 (HGST_Win10)
Jun 10 16:18:51 alien ntfs-3g[736]: Permissions cache : 754 writes, 4108560 reads, 99.9% hits
Jun 10 16:18:51 alien ntfs-3g[637]: Unmounting /dev/nvme0n1p4 (NVMe_Win10)
Jun 10 16:18:51 alien ntfs-3g[637]: Permissions cache : 987 writes, 4983239 reads, 99.9% hits
Jun 10 16:18:51 alien systemd[1]: Unmounted /mnt/d.
Jun 10 16:18:51 alien systemd[1]: Unmounted /mnt/c.
Jun 10 16:18:51 alien systemd[1]: Reached target Unmount All Filesystems.
Jun 10 16:18:51 alien systemd[1]: Stopped target Local File Systems (Pre).
Jun 10 16:18:51 alien systemd[1]: Stopped Remount Root and Kernel File Systems.
Jun 10 16:18:51 alien systemd[1]: Stopped Create Static Device Nodes in /dev.
Jun 10 16:18:51 alien systemd[1]: Reached target Shutdown.
Jun 10 16:18:51 alien systemd[1]: Reached target Final Step.
Jun 10 16:18:51 alien systemd[1]: dev-disk-byx2dpartlabel-Basicx5cx20datax5cx20partition.device: Dev dev-
Jun 10 16:18:51 alien systemd[1]: Received SIGRTMIN+20 from PID 18665 (plymouthd).
Jun 10 16:18:51 alien systemd[1]: Started Show Plymouth Reboot Screen.
Jun 10 16:18:51 alien systemd[1]: Starting Reboot...
Jun 10 16:18:51 alien systemd[1]: Shutting down.
Jun 10 16:18:51 alien kernel: systemd-shutdow: 36 output lines suppressed due to ratelimiting
Jun 10 16:18:51 alien systemd-shutdown[1]: Sending SIGTERM to remaining processes...
Jun 10 16:18:51 alien dnsmasq[1393]: exiting on receipt of SIGTERM
Jun 10 16:18:51 alien systemd-journald[288]: Journal stopped
lines 46804-46832/46832 (END)
In yours you need to look for error messages.
You may have to use the Page Up key to see them.
When you have found what you are looking for (or have given up looking) press Q to exit.
If overheating was causing the shutdown you can install Intel Powerclamp: Stop cpu from overheating
Besides lm-sensors you can get temperature readings for all thermal zones directly from the command line using this one-liner:
$ paste <(cat /sys/class/thermal/thermal_zone*/type) <(cat /sys/class/thermal/thermal_zone*/temp) | column -s $'t' -t
INT3400 Thermal 20000
SEN1 53000
SEN2 49000
SEN3 53000
SEN4 55000
pch_skylake 70000
B0D4 47000
x86_pkg_temp 48000
Reported in Celsius and drop the last three zeros.
answered Jun 13 '18 at 3:14
WinEunuuchs2UnixWinEunuuchs2Unix
44.7k1080170
edited Jun 14 '18 at 10:50
answered Jun 13 '18 at 3:14
WinEunuuchs2UnixWinEunuuchs2Unix
44.7k1080170
answered Jun 13 '18 at 3:14
WinEunuuchs2UnixWinEunuuchs2Unix
44.7k1080170
answered Jun 13 '18 at 3:14
WinEunuuchs2UnixWinEunuuchs2Unix
44.7k1080170
44.7k1080170
I have added output ofjournalctl -b-1command in my question. Thanks for your answer
– Ajit Soman
Jun 13 '18 at 16:33
I glanced at your output over the phone. The last entry is midnight this morning but when time did the machine actually die at?
– WinEunuuchs2Unix
Jun 13 '18 at 17:41
I faced the issue around 10:30 PM yesterday
– Ajit Soman
Jun 13 '18 at 17:48
Sounds like you rebooted twice since so need to usejournalctl -b-2
– WinEunuuchs2Unix
Jun 13 '18 at 17:49
I have seen this line in output of command -journalctl -b-2 – :Jun 12 22:10:23 ajitsoman-X542BA kernel: ata2: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0xe frozen Jun 12 22:10:23 ajitsoman-X542BA kernel: ata2: ACPI event
– Ajit Soman
Jun 13 '18 at 17:54
|
show 8 more comments
I have added output ofjournalctl -b-1command in my question. Thanks for your answer
– Ajit Soman
Jun 13 '18 at 16:33
I glanced at your output over the phone. The last entry is midnight this morning but when time did the machine actually die at?
– WinEunuuchs2Unix
Jun 13 '18 at 17:41
I faced the issue around 10:30 PM yesterday
– Ajit Soman
Jun 13 '18 at 17:48
Sounds like you rebooted twice since so need to usejournalctl -b-2
– WinEunuuchs2Unix
Jun 13 '18 at 17:49
I have seen this line in output of command -journalctl -b-2 – :Jun 12 22:10:23 ajitsoman-X542BA kernel: ata2: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0xe frozen Jun 12 22:10:23 ajitsoman-X542BA kernel: ata2: ACPI event
– Ajit Soman
Jun 13 '18 at 17:54
I have added output of
journalctl -b-1 command in my question. Thanks for your answer– Ajit Soman
Jun 13 '18 at 16:33
I have added output of
journalctl -b-1 command in my question. Thanks for your answer– Ajit Soman
Jun 13 '18 at 16:33
I glanced at your output over the phone. The last entry is midnight this morning but when time did the machine actually die at?
– WinEunuuchs2Unix
Jun 13 '18 at 17:41
I glanced at your output over the phone. The last entry is midnight this morning but when time did the machine actually die at?
– WinEunuuchs2Unix
Jun 13 '18 at 17:41
I faced the issue around 10:30 PM yesterday
– Ajit Soman
Jun 13 '18 at 17:48
I faced the issue around 10:30 PM yesterday
– Ajit Soman
Jun 13 '18 at 17:48
Sounds like you rebooted twice since so need to use
journalctl -b-2– WinEunuuchs2Unix
Jun 13 '18 at 17:49
Sounds like you rebooted twice since so need to use
journalctl -b-2– WinEunuuchs2Unix
Jun 13 '18 at 17:49
I have seen this line in output of command -journalctl -b-2 – :
Jun 12 22:10:23 ajitsoman-X542BA kernel: ata2: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0xe frozen Jun 12 22:10:23 ajitsoman-X542BA kernel: ata2: ACPI event– Ajit Soman
Jun 13 '18 at 17:54
I have seen this line in output of command -journalctl -b-2 – :
Jun 12 22:10:23 ajitsoman-X542BA kernel: ata2: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0xe frozen Jun 12 22:10:23 ajitsoman-X542BA kernel: ata2: ACPI event– Ajit Soman
Jun 13 '18 at 17:54
|
show 8 more comments
0
in addition to solution with amdgpu.dc=0 kernel option, upgrade to ubuntu 18.10 kernel based on linux 4.18 has fixed this issue and no longer requires this amdgpu.dc=0 parameter in kernel boot for graphics to work correctly. (AMD Stoney hardware)
answered Dec 28 '18 at 18:52
EugeneEugene
11
add a comment |
0
in addition to solution with amdgpu.dc=0 kernel option, upgrade to ubuntu 18.10 kernel based on linux 4.18 has fixed this issue and no longer requires this amdgpu.dc=0 parameter in kernel boot for graphics to work correctly. (AMD Stoney hardware)
answered Dec 28 '18 at 18:52
EugeneEugene
11
add a comment |
0
0
0
in addition to solution with amdgpu.dc=0 kernel option, upgrade to ubuntu 18.10 kernel based on linux 4.18 has fixed this issue and no longer requires this amdgpu.dc=0 parameter in kernel boot for graphics to work correctly. (AMD Stoney hardware)
answered Dec 28 '18 at 18:52
EugeneEugene
11
in addition to solution with amdgpu.dc=0 kernel option, upgrade to ubuntu 18.10 kernel based on linux 4.18 has fixed this issue and no longer requires this amdgpu.dc=0 parameter in kernel boot for graphics to work correctly. (AMD Stoney hardware)
answered Dec 28 '18 at 18:52
EugeneEugene
11
answered Dec 28 '18 at 18:52
EugeneEugene
11
answered Dec 28 '18 at 18:52
EugeneEugene
11
answered Dec 28 '18 at 18:52
EugeneEugene
11
11
add a comment |
add a comment |
-2
Kernel is installed, right ? ;-)
Determine which kernel-version you have with:
uname -ar
Then search for suiting packages of kernel-headers.
The kernel-headers should have the same version, and then install the kernel-headers.
You can type too in terminal:
sudo apt-get install linux-headers-$(uname -r)
reboot
This should after reboot have the effect, that Linux crashes less.
answered Jun 12 '18 at 20:08
dschinn1001dschinn1001
2,25931735
@WinEunuuchs2Unix -... here is an answer, why Header files are necessary. And Linux really crashes less than before. So dont downvote me... unix.stackexchange.com/questions/47330/…
– dschinn1001
Jun 14 '18 at 10:37
add a comment |
-2
Kernel is installed, right ? ;-)
Determine which kernel-version you have with:
uname -ar
Then search for suiting packages of kernel-headers.
The kernel-headers should have the same version, and then install the kernel-headers.
You can type too in terminal:
sudo apt-get install linux-headers-$(uname -r)
reboot
This should after reboot have the effect, that Linux crashes less.
answered Jun 12 '18 at 20:08
dschinn1001dschinn1001
2,25931735
@WinEunuuchs2Unix -... here is an answer, why Header files are necessary. And Linux really crashes less than before. So dont downvote me... unix.stackexchange.com/questions/47330/…
– dschinn1001
Jun 14 '18 at 10:37
add a comment |
-2
-2
-2
Kernel is installed, right ? ;-)
Determine which kernel-version you have with:
uname -ar
Then search for suiting packages of kernel-headers.
The kernel-headers should have the same version, and then install the kernel-headers.
You can type too in terminal:
sudo apt-get install linux-headers-$(uname -r)
reboot
This should after reboot have the effect, that Linux crashes less.
answered Jun 12 '18 at 20:08
dschinn1001dschinn1001
2,25931735
Kernel is installed, right ? ;-)
Determine which kernel-version you have with:
uname -ar
Then search for suiting packages of kernel-headers.
The kernel-headers should have the same version, and then install the kernel-headers.
You can type too in terminal:
sudo apt-get install linux-headers-$(uname -r)
reboot
This should after reboot have the effect, that Linux crashes less.
answered Jun 12 '18 at 20:08
dschinn1001dschinn1001
2,25931735
answered Jun 12 '18 at 20:08
dschinn1001dschinn1001
2,25931735
answered Jun 12 '18 at 20:08
dschinn1001dschinn1001
2,25931735
answered Jun 12 '18 at 20:08
dschinn1001dschinn1001
2,25931735
2,25931735
@WinEunuuchs2Unix -... here is an answer, why Header files are necessary. And Linux really crashes less than before. So dont downvote me... unix.stackexchange.com/questions/47330/…
– dschinn1001
Jun 14 '18 at 10:37
add a comment |
@WinEunuuchs2Unix -... here is an answer, why Header files are necessary. And Linux really crashes less than before. So dont downvote me... unix.stackexchange.com/questions/47330/…
– dschinn1001
Jun 14 '18 at 10:37
@WinEunuuchs2Unix -... here is an answer, why Header files are necessary. And Linux really crashes less than before. So dont downvote me... unix.stackexchange.com/questions/47330/…
– dschinn1001
Jun 14 '18 at 10:37
@WinEunuuchs2Unix -... here is an answer, why Header files are necessary. And Linux really crashes less than before. So dont downvote me... unix.stackexchange.com/questions/47330/…
– dschinn1001
Jun 14 '18 at 10:37
add a comment |
draft saved
draft discarded
Thanks for contributing an answer to Ask Ubuntu!
- Please be sure to answer the question. Provide details and share your research!
But avoid …
- Asking for help, clarification, or responding to other answers.
- Making statements based on opinion; back them up with references or personal experience.
To learn more, see our tips on writing great answers.
draft saved
draft discarded
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function () {
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2faskubuntu.com%2fquestions%2f1045063%2fubuntu-18-04-lts-hangs-up-every-time-with-amd-gpu%23new-answer', 'question_page');
}
);
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
If it works fine for a few hours and then hangs up, this sounds like an overheat condition to me. This will likely be useful.
– Elder Geek
Jun 9 '18 at 19:57
1
@ElderGeek . I have recently purchased a AMD laptop . some of the laptop vendor said, you should purchase intel laptop . they said AMD laptop has heating issues. I have added my system information above
– Ajit Soman
Jun 10 '18 at 8:52
1
Newer AMD chips don't currently have temperature monitor support built into the kernel. There's been some work done recently in that direction according to phoronix.com/… but it appears the reviews are mixed. phoronix.com/forums/forum/hardware/processors-memory/… I have yet to find a working temperature monitoring system for recent AMD chips. (I have an A10 here)
– Elder Geek
Jun 10 '18 at 21:36
@ElderGeek I have installed
lm-sensors. i have seen temperature between 43 to 48 degree Celsius– Ajit Soman
Jun 11 '18 at 6:40
Please edit your comment into your post as your results are relevant to your question. Your temperatures don't appear to be the problem as your CPU has Max. operating temperature, 90 °C. Please also edit the output of
uname -ainto your post. Thank you for helping us help you!– Elder Geek
Jun 12 '18 at 12:29