Ubuntu 14.04 Laptop: Mouse cursor not moving but mouse buttons work
As the title states the mouse cursor on my laptop isn't moving but the mouse buttons still work. I'm not sure what to do. I have tested the touchpad on Windows and it works fine.
My laptop is a HP Envy
Xinput output xinput list
Virtual core pointer id=2 [master pointer (3)]
Virtual core XTEST pointer id =4 [slave pointer (2)]
SynPS/2 synaptics TouchPad id=12 [slave pointer (2)]
uname -r
3.16.0-49-generic
lspci -K | grep -EA2 'VGA|3D'
00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)
Subsystem: Hewlett-Packard Company Device 1966
Kernel driver in use: i915
01:00.0 3D controller: NVIDIA Corporation GK208M [Geoforce GT 740M] (rev a1)
Subsystem: Hewlett-Packard company device 219c
lspci -k | grep -EA2 'VGA|3D' after driver install
00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)
Subsystem: Hewlett-Packard Company Device 1966
Kernel driver in use: i915
01:00.0 3D controller: NVIDIA Corporation GK208M [Geoforce GT 740M] (rev a1)
Subsystem: Hewlett-Packard company device 219c
Kernel driver in use: nvidia
Edit
Turns out that a USB Mouse does work but I have yet to find out why my TrackPad stopped working.
mouse touchpad
asked Sep 23 '15 at 18:51
PurityLake
12017
|
show 8 more comments
As the title states the mouse cursor on my laptop isn't moving but the mouse buttons still work. I'm not sure what to do. I have tested the touchpad on Windows and it works fine.
My laptop is a HP Envy
Xinput output xinput list
Virtual core pointer id=2 [master pointer (3)]
Virtual core XTEST pointer id =4 [slave pointer (2)]
SynPS/2 synaptics TouchPad id=12 [slave pointer (2)]
uname -r
3.16.0-49-generic
lspci -K | grep -EA2 'VGA|3D'
00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)
Subsystem: Hewlett-Packard Company Device 1966
Kernel driver in use: i915
01:00.0 3D controller: NVIDIA Corporation GK208M [Geoforce GT 740M] (rev a1)
Subsystem: Hewlett-Packard company device 219c
lspci -k | grep -EA2 'VGA|3D' after driver install
00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)
Subsystem: Hewlett-Packard Company Device 1966
Kernel driver in use: i915
01:00.0 3D controller: NVIDIA Corporation GK208M [Geoforce GT 740M] (rev a1)
Subsystem: Hewlett-Packard company device 219c
Kernel driver in use: nvidia
Edit
Turns out that a USB Mouse does work but I have yet to find out why my TrackPad stopped working.
mouse touchpad
asked Sep 23 '15 at 18:51
PurityLake
12017
1
What is your laptop model? Please give output ofxinputterminal command.
– Pilot6
Sep 23 '15 at 18:55
1
Please also add output ofuname -r.
– Pilot6
Sep 23 '15 at 19:05
If your "Ubuntu 14" is 14.04, then upgrade the kernel bysudo apt-get install linux-generic-lts-vividcommand. Then reboot and test. There are a few fixes in 3.19 for synaptics.
– Pilot6
Sep 23 '15 at 19:35
@Pilot6 unfortunately that didn't work
– PurityLake
Sep 23 '15 at 20:08
1
Please edit your question and add output oflspci -k | grep -EA2 'VGA|3D'terminal command.
– Pilot6
Sep 23 '15 at 20:11
|
show 8 more comments
As the title states the mouse cursor on my laptop isn't moving but the mouse buttons still work. I'm not sure what to do. I have tested the touchpad on Windows and it works fine.
My laptop is a HP Envy
Xinput output xinput list
Virtual core pointer id=2 [master pointer (3)]
Virtual core XTEST pointer id =4 [slave pointer (2)]
SynPS/2 synaptics TouchPad id=12 [slave pointer (2)]
uname -r
3.16.0-49-generic
lspci -K | grep -EA2 'VGA|3D'
00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)
Subsystem: Hewlett-Packard Company Device 1966
Kernel driver in use: i915
01:00.0 3D controller: NVIDIA Corporation GK208M [Geoforce GT 740M] (rev a1)
Subsystem: Hewlett-Packard company device 219c
lspci -k | grep -EA2 'VGA|3D' after driver install
00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)
Subsystem: Hewlett-Packard Company Device 1966
Kernel driver in use: i915
01:00.0 3D controller: NVIDIA Corporation GK208M [Geoforce GT 740M] (rev a1)
Subsystem: Hewlett-Packard company device 219c
Kernel driver in use: nvidia
Edit
Turns out that a USB Mouse does work but I have yet to find out why my TrackPad stopped working.
mouse touchpad
asked Sep 23 '15 at 18:51
PurityLake
12017
As the title states the mouse cursor on my laptop isn't moving but the mouse buttons still work. I'm not sure what to do. I have tested the touchpad on Windows and it works fine.
My laptop is a HP Envy
Xinput output xinput list
Virtual core pointer id=2 [master pointer (3)]
Virtual core XTEST pointer id =4 [slave pointer (2)]
SynPS/2 synaptics TouchPad id=12 [slave pointer (2)]
uname -r
3.16.0-49-generic
lspci -K | grep -EA2 'VGA|3D'
00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)
Subsystem: Hewlett-Packard Company Device 1966
Kernel driver in use: i915
01:00.0 3D controller: NVIDIA Corporation GK208M [Geoforce GT 740M] (rev a1)
Subsystem: Hewlett-Packard company device 219c
lspci -k | grep -EA2 'VGA|3D' after driver install
00:02.0 VGA compatible controller: Intel Corporation 4th Gen Core Processor Integrated Graphics Controller (rev 06)
Subsystem: Hewlett-Packard Company Device 1966
Kernel driver in use: i915
01:00.0 3D controller: NVIDIA Corporation GK208M [Geoforce GT 740M] (rev a1)
Subsystem: Hewlett-Packard company device 219c
Kernel driver in use: nvidia
Edit
Turns out that a USB Mouse does work but I have yet to find out why my TrackPad stopped working.
mouse touchpad
mouse touchpad
asked Sep 23 '15 at 18:51
PurityLake
12017
asked Sep 23 '15 at 18:51
PurityLake
12017
edited Sep 24 '15 at 16:53
asked Sep 23 '15 at 18:51
PurityLake
12017
asked Sep 23 '15 at 18:51
PurityLake
12017
asked Sep 23 '15 at 18:51
PurityLake
12017
12017
1
What is your laptop model? Please give output ofxinputterminal command.
– Pilot6
Sep 23 '15 at 18:55
1
Please also add output ofuname -r.
– Pilot6
Sep 23 '15 at 19:05
If your "Ubuntu 14" is 14.04, then upgrade the kernel bysudo apt-get install linux-generic-lts-vividcommand. Then reboot and test. There are a few fixes in 3.19 for synaptics.
– Pilot6
Sep 23 '15 at 19:35
@Pilot6 unfortunately that didn't work
– PurityLake
Sep 23 '15 at 20:08
1
Please edit your question and add output oflspci -k | grep -EA2 'VGA|3D'terminal command.
– Pilot6
Sep 23 '15 at 20:11
|
show 8 more comments
1
What is your laptop model? Please give output ofxinputterminal command.
– Pilot6
Sep 23 '15 at 18:55
1
Please also add output ofuname -r.
– Pilot6
Sep 23 '15 at 19:05
If your "Ubuntu 14" is 14.04, then upgrade the kernel bysudo apt-get install linux-generic-lts-vividcommand. Then reboot and test. There are a few fixes in 3.19 for synaptics.
– Pilot6
Sep 23 '15 at 19:35
@Pilot6 unfortunately that didn't work
– PurityLake
Sep 23 '15 at 20:08
1
Please edit your question and add output oflspci -k | grep -EA2 'VGA|3D'terminal command.
– Pilot6
Sep 23 '15 at 20:11
1
1
What is your laptop model? Please give output of
xinput terminal command.– Pilot6
Sep 23 '15 at 18:55
What is your laptop model? Please give output of
xinput terminal command.– Pilot6
Sep 23 '15 at 18:55
1
1
Please also add output of
uname -r.– Pilot6
Sep 23 '15 at 19:05
Please also add output of
uname -r.– Pilot6
Sep 23 '15 at 19:05
If your "Ubuntu 14" is 14.04, then upgrade the kernel by
sudo apt-get install linux-generic-lts-vivid command. Then reboot and test. There are a few fixes in 3.19 for synaptics.– Pilot6
Sep 23 '15 at 19:35
If your "Ubuntu 14" is 14.04, then upgrade the kernel by
sudo apt-get install linux-generic-lts-vivid command. Then reboot and test. There are a few fixes in 3.19 for synaptics.– Pilot6
Sep 23 '15 at 19:35
@Pilot6 unfortunately that didn't work
– PurityLake
Sep 23 '15 at 20:08
@Pilot6 unfortunately that didn't work
– PurityLake
Sep 23 '15 at 20:08
1
1
Please edit your question and add output of
lspci -k | grep -EA2 'VGA|3D' terminal command.– Pilot6
Sep 23 '15 at 20:11
Please edit your question and add output of
lspci -k | grep -EA2 'VGA|3D' terminal command.– Pilot6
Sep 23 '15 at 20:11
|
show 8 more comments
1 Answer
1
active
oldest
votes
Try to update software... I had this problem, and all I know about it is that it is related to the default PS/2 driver on 14.04 (it don't support SynPS/2 -I have the same touchpad-). You can confirm it by using an USB external mouse: it will work.
Then, go to terminal:
sudo apt-get update
Enter your password, wait for updates. Reboot... if your Synaptics touchpad still don't work, then:
sudo apt-get install ubuntu-restricted-extras
Enter your password, wait for updates... with this packages you will get also some extras like Microsoft fonts. So you will see a license agreement on terminal... use the 'TAB' button on keyboard to select the 'Ok' option and press Enter.
Once your system is updated, reboot... your touchpad should work after it.
Abraham Medina
answered Sep 23 '15 at 19:28
Abraham Medina Rodríguez
377
Didn't work unfortunately
– PurityLake
Sep 23 '15 at 19:47
Did you ever get it working ? Is it an ALPS compatable pad ?, Do you have a pointing cap as well ? Beware that this could be disabled in bios (I do this on lenovos). Did it ever work ? Did you get it to work with a live distro ?
– mckenzm
Jun 14 '16 at 3:02
add a comment |
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Try to update software... I had this problem, and all I know about it is that it is related to the default PS/2 driver on 14.04 (it don't support SynPS/2 -I have the same touchpad-). You can confirm it by using an USB external mouse: it will work.
Then, go to terminal:
sudo apt-get update
Enter your password, wait for updates. Reboot... if your Synaptics touchpad still don't work, then:
sudo apt-get install ubuntu-restricted-extras
Enter your password, wait for updates... with this packages you will get also some extras like Microsoft fonts. So you will see a license agreement on terminal... use the 'TAB' button on keyboard to select the 'Ok' option and press Enter.
Once your system is updated, reboot... your touchpad should work after it.
Abraham Medina
answered Sep 23 '15 at 19:28
Abraham Medina Rodríguez
377
Didn't work unfortunately
– PurityLake
Sep 23 '15 at 19:47
Did you ever get it working ? Is it an ALPS compatable pad ?, Do you have a pointing cap as well ? Beware that this could be disabled in bios (I do this on lenovos). Did it ever work ? Did you get it to work with a live distro ?
– mckenzm
Jun 14 '16 at 3:02
add a comment |
Try to update software... I had this problem, and all I know about it is that it is related to the default PS/2 driver on 14.04 (it don't support SynPS/2 -I have the same touchpad-). You can confirm it by using an USB external mouse: it will work.
Then, go to terminal:
sudo apt-get update
Enter your password, wait for updates. Reboot... if your Synaptics touchpad still don't work, then:
sudo apt-get install ubuntu-restricted-extras
Enter your password, wait for updates... with this packages you will get also some extras like Microsoft fonts. So you will see a license agreement on terminal... use the 'TAB' button on keyboard to select the 'Ok' option and press Enter.
Once your system is updated, reboot... your touchpad should work after it.
Abraham Medina
answered Sep 23 '15 at 19:28
Abraham Medina Rodríguez
377
Didn't work unfortunately
– PurityLake
Sep 23 '15 at 19:47
Did you ever get it working ? Is it an ALPS compatable pad ?, Do you have a pointing cap as well ? Beware that this could be disabled in bios (I do this on lenovos). Did it ever work ? Did you get it to work with a live distro ?
– mckenzm
Jun 14 '16 at 3:02
add a comment |
Try to update software... I had this problem, and all I know about it is that it is related to the default PS/2 driver on 14.04 (it don't support SynPS/2 -I have the same touchpad-). You can confirm it by using an USB external mouse: it will work.
Then, go to terminal:
sudo apt-get update
Enter your password, wait for updates. Reboot... if your Synaptics touchpad still don't work, then:
sudo apt-get install ubuntu-restricted-extras
Enter your password, wait for updates... with this packages you will get also some extras like Microsoft fonts. So you will see a license agreement on terminal... use the 'TAB' button on keyboard to select the 'Ok' option and press Enter.
Once your system is updated, reboot... your touchpad should work after it.
Abraham Medina
answered Sep 23 '15 at 19:28
Abraham Medina Rodríguez
377
Try to update software... I had this problem, and all I know about it is that it is related to the default PS/2 driver on 14.04 (it don't support SynPS/2 -I have the same touchpad-). You can confirm it by using an USB external mouse: it will work.
Then, go to terminal:
sudo apt-get update
Enter your password, wait for updates. Reboot... if your Synaptics touchpad still don't work, then:
sudo apt-get install ubuntu-restricted-extras
Enter your password, wait for updates... with this packages you will get also some extras like Microsoft fonts. So you will see a license agreement on terminal... use the 'TAB' button on keyboard to select the 'Ok' option and press Enter.
Once your system is updated, reboot... your touchpad should work after it.
Abraham Medina
answered Sep 23 '15 at 19:28
Abraham Medina Rodríguez
377
answered Sep 23 '15 at 19:28
Abraham Medina Rodríguez
377
answered Sep 23 '15 at 19:28
Abraham Medina Rodríguez
377
answered Sep 23 '15 at 19:28
Abraham Medina Rodríguez
377
377
Didn't work unfortunately
– PurityLake
Sep 23 '15 at 19:47
Did you ever get it working ? Is it an ALPS compatable pad ?, Do you have a pointing cap as well ? Beware that this could be disabled in bios (I do this on lenovos). Did it ever work ? Did you get it to work with a live distro ?
– mckenzm
Jun 14 '16 at 3:02
add a comment |
Didn't work unfortunately
– PurityLake
Sep 23 '15 at 19:47
Did you ever get it working ? Is it an ALPS compatable pad ?, Do you have a pointing cap as well ? Beware that this could be disabled in bios (I do this on lenovos). Did it ever work ? Did you get it to work with a live distro ?
– mckenzm
Jun 14 '16 at 3:02
Didn't work unfortunately
– PurityLake
Sep 23 '15 at 19:47
Didn't work unfortunately
– PurityLake
Sep 23 '15 at 19:47
Did you ever get it working ? Is it an ALPS compatable pad ?, Do you have a pointing cap as well ? Beware that this could be disabled in bios (I do this on lenovos). Did it ever work ? Did you get it to work with a live distro ?
– mckenzm
Jun 14 '16 at 3:02
Did you ever get it working ? Is it an ALPS compatable pad ?, Do you have a pointing cap as well ? Beware that this could be disabled in bios (I do this on lenovos). Did it ever work ? Did you get it to work with a live distro ?
– mckenzm
Jun 14 '16 at 3:02
add a comment |
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1
What is your laptop model? Please give output of
xinputterminal command.– Pilot6
Sep 23 '15 at 18:55
1
Please also add output of
uname -r.– Pilot6
Sep 23 '15 at 19:05
If your "Ubuntu 14" is 14.04, then upgrade the kernel by
sudo apt-get install linux-generic-lts-vividcommand. Then reboot and test. There are a few fixes in 3.19 for synaptics.– Pilot6
Sep 23 '15 at 19:35
@Pilot6 unfortunately that didn't work
– PurityLake
Sep 23 '15 at 20:08
1
Please edit your question and add output of
lspci -k | grep -EA2 'VGA|3D'terminal command.– Pilot6
Sep 23 '15 at 20:11