Why does Ubuntu 18.04.1 completely freeze when watching a video












1














I tried streaming a movie from online to VLC, the computer froze after a while.
I tried playing a local movie in VLC, the computer froze after a while.
I tried playing a local movie in SMPlayer, the computer after a while.



Every time the computer froze, the image froze and I couldn't do anything (couldn't switch to a any program, I tried a bunch of shortcuts such as Ctrl+Alt+F1)but the sound kept on playing.



The computer would freeze after a random amount of time, but the only way I could unfreeze it is by holding the power button until the computer shut down.



I even tried updating the repositories by doing sudo apt-get update/upgrade but it didn't do anything.



My computer:
Ubuntu 18.04.1 with FDE
R5 2500u
8GB DDR4 dual channel
MX200 500GB SSD
1080p screen



I also had this laptop as dual boot Ubuntu and Windows for a while, without any issues. I did a fresh install to utilise full disk encryption.



If someone can provide me with help on how to solve this issue, it would be much appreciated.



Here is my VLC log:



-- logger module started --

main: Running vlc with the default interface. Use 'cvlc' to use vlc without interface.

main: playlist is empty

-- logger module started --

main: Running vlc with the default interface. Use 'cvlc' to use vlc without interface.

main: playlist is empty

glconv_vaapi_x11 error: vaInitialize: unknown libva error

-- logger module stopped --

-- logger module started --

main: Running vlc with the default interface. Use 'cvlc' to use vlc without interface.

main: playlist is empty

glconv_vaapi_x11 error: vaInitialize: unknown libva error

-- logger module stopped --

-- logger module started --

main: Running vlc with the default interface. Use 'cvlc' to use vlc without interface.

main: playlist is empty

glconv_vaapi_x11 error: vaInitialize: unknown libva error









share|improve this question
























  • Welcome to AskUbuntu! As a first step, you could try to reproduce the bug with enabled log files in your VLC player. To do so, follow the steps indicated here: askubuntu.com/a/953266/94570
    – IndexOutOfBoundsException
    Aug 24 '18 at 6:00










  • Im not sure if this is what your looking for, but this is what i found in the logger. glconv_vaapi_x11 error: vaInitialize: unknown libva error
    – Red
    Aug 24 '18 at 17:03












  • Check out this post here: reddit.com/r/Ubuntu/comments/99unhl/…
    – IndexOutOfBoundsException
    Aug 25 '18 at 18:22










  • Lmfao, I made that post on Reddit. You can even see that this askubuntu thread is linked to it!
    – Red
    Aug 26 '18 at 20:04
















1














I tried streaming a movie from online to VLC, the computer froze after a while.
I tried playing a local movie in VLC, the computer froze after a while.
I tried playing a local movie in SMPlayer, the computer after a while.



Every time the computer froze, the image froze and I couldn't do anything (couldn't switch to a any program, I tried a bunch of shortcuts such as Ctrl+Alt+F1)but the sound kept on playing.



The computer would freeze after a random amount of time, but the only way I could unfreeze it is by holding the power button until the computer shut down.



I even tried updating the repositories by doing sudo apt-get update/upgrade but it didn't do anything.



My computer:
Ubuntu 18.04.1 with FDE
R5 2500u
8GB DDR4 dual channel
MX200 500GB SSD
1080p screen



I also had this laptop as dual boot Ubuntu and Windows for a while, without any issues. I did a fresh install to utilise full disk encryption.



If someone can provide me with help on how to solve this issue, it would be much appreciated.



Here is my VLC log:



-- logger module started --

main: Running vlc with the default interface. Use 'cvlc' to use vlc without interface.

main: playlist is empty

-- logger module started --

main: Running vlc with the default interface. Use 'cvlc' to use vlc without interface.

main: playlist is empty

glconv_vaapi_x11 error: vaInitialize: unknown libva error

-- logger module stopped --

-- logger module started --

main: Running vlc with the default interface. Use 'cvlc' to use vlc without interface.

main: playlist is empty

glconv_vaapi_x11 error: vaInitialize: unknown libva error

-- logger module stopped --

-- logger module started --

main: Running vlc with the default interface. Use 'cvlc' to use vlc without interface.

main: playlist is empty

glconv_vaapi_x11 error: vaInitialize: unknown libva error









share|improve this question
























  • Welcome to AskUbuntu! As a first step, you could try to reproduce the bug with enabled log files in your VLC player. To do so, follow the steps indicated here: askubuntu.com/a/953266/94570
    – IndexOutOfBoundsException
    Aug 24 '18 at 6:00










  • Im not sure if this is what your looking for, but this is what i found in the logger. glconv_vaapi_x11 error: vaInitialize: unknown libva error
    – Red
    Aug 24 '18 at 17:03












  • Check out this post here: reddit.com/r/Ubuntu/comments/99unhl/…
    – IndexOutOfBoundsException
    Aug 25 '18 at 18:22










  • Lmfao, I made that post on Reddit. You can even see that this askubuntu thread is linked to it!
    – Red
    Aug 26 '18 at 20:04














1












1








1


1





I tried streaming a movie from online to VLC, the computer froze after a while.
I tried playing a local movie in VLC, the computer froze after a while.
I tried playing a local movie in SMPlayer, the computer after a while.



Every time the computer froze, the image froze and I couldn't do anything (couldn't switch to a any program, I tried a bunch of shortcuts such as Ctrl+Alt+F1)but the sound kept on playing.



The computer would freeze after a random amount of time, but the only way I could unfreeze it is by holding the power button until the computer shut down.



I even tried updating the repositories by doing sudo apt-get update/upgrade but it didn't do anything.



My computer:
Ubuntu 18.04.1 with FDE
R5 2500u
8GB DDR4 dual channel
MX200 500GB SSD
1080p screen



I also had this laptop as dual boot Ubuntu and Windows for a while, without any issues. I did a fresh install to utilise full disk encryption.



If someone can provide me with help on how to solve this issue, it would be much appreciated.



Here is my VLC log:



-- logger module started --

main: Running vlc with the default interface. Use 'cvlc' to use vlc without interface.

main: playlist is empty

-- logger module started --

main: Running vlc with the default interface. Use 'cvlc' to use vlc without interface.

main: playlist is empty

glconv_vaapi_x11 error: vaInitialize: unknown libva error

-- logger module stopped --

-- logger module started --

main: Running vlc with the default interface. Use 'cvlc' to use vlc without interface.

main: playlist is empty

glconv_vaapi_x11 error: vaInitialize: unknown libva error

-- logger module stopped --

-- logger module started --

main: Running vlc with the default interface. Use 'cvlc' to use vlc without interface.

main: playlist is empty

glconv_vaapi_x11 error: vaInitialize: unknown libva error









share|improve this question















I tried streaming a movie from online to VLC, the computer froze after a while.
I tried playing a local movie in VLC, the computer froze after a while.
I tried playing a local movie in SMPlayer, the computer after a while.



Every time the computer froze, the image froze and I couldn't do anything (couldn't switch to a any program, I tried a bunch of shortcuts such as Ctrl+Alt+F1)but the sound kept on playing.



The computer would freeze after a random amount of time, but the only way I could unfreeze it is by holding the power button until the computer shut down.



I even tried updating the repositories by doing sudo apt-get update/upgrade but it didn't do anything.



My computer:
Ubuntu 18.04.1 with FDE
R5 2500u
8GB DDR4 dual channel
MX200 500GB SSD
1080p screen



I also had this laptop as dual boot Ubuntu and Windows for a while, without any issues. I did a fresh install to utilise full disk encryption.



If someone can provide me with help on how to solve this issue, it would be much appreciated.



Here is my VLC log:



-- logger module started --

main: Running vlc with the default interface. Use 'cvlc' to use vlc without interface.

main: playlist is empty

-- logger module started --

main: Running vlc with the default interface. Use 'cvlc' to use vlc without interface.

main: playlist is empty

glconv_vaapi_x11 error: vaInitialize: unknown libva error

-- logger module stopped --

-- logger module started --

main: Running vlc with the default interface. Use 'cvlc' to use vlc without interface.

main: playlist is empty

glconv_vaapi_x11 error: vaInitialize: unknown libva error

-- logger module stopped --

-- logger module started --

main: Running vlc with the default interface. Use 'cvlc' to use vlc without interface.

main: playlist is empty

glconv_vaapi_x11 error: vaInitialize: unknown libva error






18.04 vlc smplayer






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edited Aug 25 '18 at 18:16









IndexOutOfBoundsException

2,21451322




2,21451322










asked Aug 24 '18 at 5:02









RedRed

62




62












  • Welcome to AskUbuntu! As a first step, you could try to reproduce the bug with enabled log files in your VLC player. To do so, follow the steps indicated here: askubuntu.com/a/953266/94570
    – IndexOutOfBoundsException
    Aug 24 '18 at 6:00










  • Im not sure if this is what your looking for, but this is what i found in the logger. glconv_vaapi_x11 error: vaInitialize: unknown libva error
    – Red
    Aug 24 '18 at 17:03












  • Check out this post here: reddit.com/r/Ubuntu/comments/99unhl/…
    – IndexOutOfBoundsException
    Aug 25 '18 at 18:22










  • Lmfao, I made that post on Reddit. You can even see that this askubuntu thread is linked to it!
    – Red
    Aug 26 '18 at 20:04


















  • Welcome to AskUbuntu! As a first step, you could try to reproduce the bug with enabled log files in your VLC player. To do so, follow the steps indicated here: askubuntu.com/a/953266/94570
    – IndexOutOfBoundsException
    Aug 24 '18 at 6:00










  • Im not sure if this is what your looking for, but this is what i found in the logger. glconv_vaapi_x11 error: vaInitialize: unknown libva error
    – Red
    Aug 24 '18 at 17:03












  • Check out this post here: reddit.com/r/Ubuntu/comments/99unhl/…
    – IndexOutOfBoundsException
    Aug 25 '18 at 18:22










  • Lmfao, I made that post on Reddit. You can even see that this askubuntu thread is linked to it!
    – Red
    Aug 26 '18 at 20:04
















Welcome to AskUbuntu! As a first step, you could try to reproduce the bug with enabled log files in your VLC player. To do so, follow the steps indicated here: askubuntu.com/a/953266/94570
– IndexOutOfBoundsException
Aug 24 '18 at 6:00




Welcome to AskUbuntu! As a first step, you could try to reproduce the bug with enabled log files in your VLC player. To do so, follow the steps indicated here: askubuntu.com/a/953266/94570
– IndexOutOfBoundsException
Aug 24 '18 at 6:00












Im not sure if this is what your looking for, but this is what i found in the logger. glconv_vaapi_x11 error: vaInitialize: unknown libva error
– Red
Aug 24 '18 at 17:03






Im not sure if this is what your looking for, but this is what i found in the logger. glconv_vaapi_x11 error: vaInitialize: unknown libva error
– Red
Aug 24 '18 at 17:03














Check out this post here: reddit.com/r/Ubuntu/comments/99unhl/…
– IndexOutOfBoundsException
Aug 25 '18 at 18:22




Check out this post here: reddit.com/r/Ubuntu/comments/99unhl/…
– IndexOutOfBoundsException
Aug 25 '18 at 18:22












Lmfao, I made that post on Reddit. You can even see that this askubuntu thread is linked to it!
– Red
Aug 26 '18 at 20:04




Lmfao, I made that post on Reddit. You can even see that this askubuntu thread is linked to it!
– Red
Aug 26 '18 at 20:04










1 Answer
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I encountered several of these freezes recently on a laptop (trackpad). I used to think that the only way I could unfreeze it was by holding the power button until the computer shut down.



However, when I connect a USB mouse, the laptop unfreezes. Perhaps more of a workaround than a solution, but I suppose it is more practical than shutting down every time the computer freezes.






share|improve this answer





















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    I encountered several of these freezes recently on a laptop (trackpad). I used to think that the only way I could unfreeze it was by holding the power button until the computer shut down.



    However, when I connect a USB mouse, the laptop unfreezes. Perhaps more of a workaround than a solution, but I suppose it is more practical than shutting down every time the computer freezes.






    share|improve this answer


























      0














      I encountered several of these freezes recently on a laptop (trackpad). I used to think that the only way I could unfreeze it was by holding the power button until the computer shut down.



      However, when I connect a USB mouse, the laptop unfreezes. Perhaps more of a workaround than a solution, but I suppose it is more practical than shutting down every time the computer freezes.






      share|improve this answer
























        0












        0








        0






        I encountered several of these freezes recently on a laptop (trackpad). I used to think that the only way I could unfreeze it was by holding the power button until the computer shut down.



        However, when I connect a USB mouse, the laptop unfreezes. Perhaps more of a workaround than a solution, but I suppose it is more practical than shutting down every time the computer freezes.






        share|improve this answer












        I encountered several of these freezes recently on a laptop (trackpad). I used to think that the only way I could unfreeze it was by holding the power button until the computer shut down.



        However, when I connect a USB mouse, the laptop unfreezes. Perhaps more of a workaround than a solution, but I suppose it is more practical than shutting down every time the computer freezes.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Sep 3 '18 at 6:56









        J. DoeJ. Doe

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