How to fix Ubuntu 18.04LTS freezes?
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I've installed latest Ubuntu 18.04.1 LTS about a week ago.
All the soft was installed via system menu or Jetbrains repo.
In 2 days appeared freezes - only mouse moves, irresponsive to keyboard, timer above the window don't tick. For several days it was 1 freeze a day in the evening, then 2 freezes in the evening, yesterday 5 freezes, today - 5 times.
I daily do update/upgrade.
My keyboard don't have SysReq button.
Ctrl+Alt+F2/F3 worked only once, once Ctrl+Alt+ScrollLock added somewhat in appeared console stream.
I googled around and find this post advising to get to /etc/default/grub
and changing the default line to GRUB_CMDLINE_LINUX_DEFAULT="noacpi"
and then running sudo update-grub
.
Then i had my 5 freezes yesterday.
Sometimes after crash Ubuntu asks for sending crash report, sometimes not.
My questions are:
- How to get to console and collect info/reason for a crash?
- Is it possible to recover from crash without reset or power down button?
- How to properly collect info/reason for a crash to send it to Ubuntu
(preferably automatically)?
There is an advice to change kernel in this link.
The kernel in my setup is 4.15.0-39-generic. But it is not in a list of available stable kernels.
Should I change to another kernel in order to get stable system?
Update 2018-11-29
/var/crash$ ls -alt /var/crash
total 25864
-rw-r----- 1 gdm whoopsie 19808573 ноя 29 09:38 _usr_bin_gnome-shell.121.crash
drwxrwsrwt 2 root whoopsie 4096 ноя 29 09:27 .
---------- 1 gdm whoopsie 1810565 ноя 28 15:16 _usr_bin_Xwayland.121.crash
-rw------- 1 whoopsie whoopsie 0 ноя 28 14:07 _usr_bin_gnome-shell.121.uploaded
-rw-r--r-- 1 root whoopsie 0 ноя 28 14:04 _usr_bin_gnome-shell.121.upload
-rw------- 1 whoopsie whoopsie 0 ноя 28 10:08 _usr_share_stacer_stacer.1000.uploaded
-rw-rw-r-- 1 home-user whoopsie 0 ноя 28 10:05 _usr_share_stacer_stacer.1000.upload
-rw-r----- 1 home-user whoopsie 4845874 ноя 28 10:05 _usr_share_stacer_stacer.1000.crash
drwxr-xr-x 15 root root 4096 ноя 20 20:09 ..
and
/var/crash$ sudo ls -al ~/.local/share/gnome-shell/extensions
[sudo] password for home-user:
ls: cannot access '/home/home-user/.local/share/gnome-shell/extensions': No such file or directory
and
/var/crash$ free -h
total used free shared buff/cache available
Mem: 31G 3,1G 25G 118M 3,0G 27G
Swap: 2,0G 0B 2,0G
Yes, memtest does appear in my GRUB menu. I'll give it a try tonight.
Dual-boot Windows 7 don't show any problems so far.
Just have found quite similar issue with LibreOffice 5.1 / Ubuntu 16.04:
Turned off Java in my LibreOffice, OpenCL already off.
No luck. 3 freezes in 2 hours. Last time touching LibreOffice after a pause freeze everything but mouse again.
Installed NVidia driver v.340.
Let' see.
freeze crash bug-reporting console reset
add a comment |
up vote
0
down vote
favorite
I've installed latest Ubuntu 18.04.1 LTS about a week ago.
All the soft was installed via system menu or Jetbrains repo.
In 2 days appeared freezes - only mouse moves, irresponsive to keyboard, timer above the window don't tick. For several days it was 1 freeze a day in the evening, then 2 freezes in the evening, yesterday 5 freezes, today - 5 times.
I daily do update/upgrade.
My keyboard don't have SysReq button.
Ctrl+Alt+F2/F3 worked only once, once Ctrl+Alt+ScrollLock added somewhat in appeared console stream.
I googled around and find this post advising to get to /etc/default/grub
and changing the default line to GRUB_CMDLINE_LINUX_DEFAULT="noacpi"
and then running sudo update-grub
.
Then i had my 5 freezes yesterday.
Sometimes after crash Ubuntu asks for sending crash report, sometimes not.
My questions are:
- How to get to console and collect info/reason for a crash?
- Is it possible to recover from crash without reset or power down button?
- How to properly collect info/reason for a crash to send it to Ubuntu
(preferably automatically)?
There is an advice to change kernel in this link.
The kernel in my setup is 4.15.0-39-generic. But it is not in a list of available stable kernels.
Should I change to another kernel in order to get stable system?
Update 2018-11-29
/var/crash$ ls -alt /var/crash
total 25864
-rw-r----- 1 gdm whoopsie 19808573 ноя 29 09:38 _usr_bin_gnome-shell.121.crash
drwxrwsrwt 2 root whoopsie 4096 ноя 29 09:27 .
---------- 1 gdm whoopsie 1810565 ноя 28 15:16 _usr_bin_Xwayland.121.crash
-rw------- 1 whoopsie whoopsie 0 ноя 28 14:07 _usr_bin_gnome-shell.121.uploaded
-rw-r--r-- 1 root whoopsie 0 ноя 28 14:04 _usr_bin_gnome-shell.121.upload
-rw------- 1 whoopsie whoopsie 0 ноя 28 10:08 _usr_share_stacer_stacer.1000.uploaded
-rw-rw-r-- 1 home-user whoopsie 0 ноя 28 10:05 _usr_share_stacer_stacer.1000.upload
-rw-r----- 1 home-user whoopsie 4845874 ноя 28 10:05 _usr_share_stacer_stacer.1000.crash
drwxr-xr-x 15 root root 4096 ноя 20 20:09 ..
and
/var/crash$ sudo ls -al ~/.local/share/gnome-shell/extensions
[sudo] password for home-user:
ls: cannot access '/home/home-user/.local/share/gnome-shell/extensions': No such file or directory
and
/var/crash$ free -h
total used free shared buff/cache available
Mem: 31G 3,1G 25G 118M 3,0G 27G
Swap: 2,0G 0B 2,0G
Yes, memtest does appear in my GRUB menu. I'll give it a try tonight.
Dual-boot Windows 7 don't show any problems so far.
Just have found quite similar issue with LibreOffice 5.1 / Ubuntu 16.04:
Turned off Java in my LibreOffice, OpenCL already off.
No luck. 3 freezes in 2 hours. Last time touching LibreOffice after a pause freeze everything but mouse again.
Installed NVidia driver v.340.
Let' see.
freeze crash bug-reporting console reset
Interminal
dols -alt /var/crash
andls -al ~/.local/share/gnome-shell/extensions
andfree -h
. Copy/paste that output into your original question. Doesmemtest
appear in your GRUB menu? Report back to @heynnema
– heynnema
Nov 28 at 17:11
@user535733 Updated my post. I did try to investigate /var/log/syslog after some of first freezes. Logging did continue during the freeze. I will try to repeat it later, right after crash.
– WebComer
Nov 29 at 7:19
@ heynnema. Updated my post.
– WebComer
Nov 29 at 7:19
add a comment |
up vote
0
down vote
favorite
up vote
0
down vote
favorite
I've installed latest Ubuntu 18.04.1 LTS about a week ago.
All the soft was installed via system menu or Jetbrains repo.
In 2 days appeared freezes - only mouse moves, irresponsive to keyboard, timer above the window don't tick. For several days it was 1 freeze a day in the evening, then 2 freezes in the evening, yesterday 5 freezes, today - 5 times.
I daily do update/upgrade.
My keyboard don't have SysReq button.
Ctrl+Alt+F2/F3 worked only once, once Ctrl+Alt+ScrollLock added somewhat in appeared console stream.
I googled around and find this post advising to get to /etc/default/grub
and changing the default line to GRUB_CMDLINE_LINUX_DEFAULT="noacpi"
and then running sudo update-grub
.
Then i had my 5 freezes yesterday.
Sometimes after crash Ubuntu asks for sending crash report, sometimes not.
My questions are:
- How to get to console and collect info/reason for a crash?
- Is it possible to recover from crash without reset or power down button?
- How to properly collect info/reason for a crash to send it to Ubuntu
(preferably automatically)?
There is an advice to change kernel in this link.
The kernel in my setup is 4.15.0-39-generic. But it is not in a list of available stable kernels.
Should I change to another kernel in order to get stable system?
Update 2018-11-29
/var/crash$ ls -alt /var/crash
total 25864
-rw-r----- 1 gdm whoopsie 19808573 ноя 29 09:38 _usr_bin_gnome-shell.121.crash
drwxrwsrwt 2 root whoopsie 4096 ноя 29 09:27 .
---------- 1 gdm whoopsie 1810565 ноя 28 15:16 _usr_bin_Xwayland.121.crash
-rw------- 1 whoopsie whoopsie 0 ноя 28 14:07 _usr_bin_gnome-shell.121.uploaded
-rw-r--r-- 1 root whoopsie 0 ноя 28 14:04 _usr_bin_gnome-shell.121.upload
-rw------- 1 whoopsie whoopsie 0 ноя 28 10:08 _usr_share_stacer_stacer.1000.uploaded
-rw-rw-r-- 1 home-user whoopsie 0 ноя 28 10:05 _usr_share_stacer_stacer.1000.upload
-rw-r----- 1 home-user whoopsie 4845874 ноя 28 10:05 _usr_share_stacer_stacer.1000.crash
drwxr-xr-x 15 root root 4096 ноя 20 20:09 ..
and
/var/crash$ sudo ls -al ~/.local/share/gnome-shell/extensions
[sudo] password for home-user:
ls: cannot access '/home/home-user/.local/share/gnome-shell/extensions': No such file or directory
and
/var/crash$ free -h
total used free shared buff/cache available
Mem: 31G 3,1G 25G 118M 3,0G 27G
Swap: 2,0G 0B 2,0G
Yes, memtest does appear in my GRUB menu. I'll give it a try tonight.
Dual-boot Windows 7 don't show any problems so far.
Just have found quite similar issue with LibreOffice 5.1 / Ubuntu 16.04:
Turned off Java in my LibreOffice, OpenCL already off.
No luck. 3 freezes in 2 hours. Last time touching LibreOffice after a pause freeze everything but mouse again.
Installed NVidia driver v.340.
Let' see.
freeze crash bug-reporting console reset
I've installed latest Ubuntu 18.04.1 LTS about a week ago.
All the soft was installed via system menu or Jetbrains repo.
In 2 days appeared freezes - only mouse moves, irresponsive to keyboard, timer above the window don't tick. For several days it was 1 freeze a day in the evening, then 2 freezes in the evening, yesterday 5 freezes, today - 5 times.
I daily do update/upgrade.
My keyboard don't have SysReq button.
Ctrl+Alt+F2/F3 worked only once, once Ctrl+Alt+ScrollLock added somewhat in appeared console stream.
I googled around and find this post advising to get to /etc/default/grub
and changing the default line to GRUB_CMDLINE_LINUX_DEFAULT="noacpi"
and then running sudo update-grub
.
Then i had my 5 freezes yesterday.
Sometimes after crash Ubuntu asks for sending crash report, sometimes not.
My questions are:
- How to get to console and collect info/reason for a crash?
- Is it possible to recover from crash without reset or power down button?
- How to properly collect info/reason for a crash to send it to Ubuntu
(preferably automatically)?
There is an advice to change kernel in this link.
The kernel in my setup is 4.15.0-39-generic. But it is not in a list of available stable kernels.
Should I change to another kernel in order to get stable system?
Update 2018-11-29
/var/crash$ ls -alt /var/crash
total 25864
-rw-r----- 1 gdm whoopsie 19808573 ноя 29 09:38 _usr_bin_gnome-shell.121.crash
drwxrwsrwt 2 root whoopsie 4096 ноя 29 09:27 .
---------- 1 gdm whoopsie 1810565 ноя 28 15:16 _usr_bin_Xwayland.121.crash
-rw------- 1 whoopsie whoopsie 0 ноя 28 14:07 _usr_bin_gnome-shell.121.uploaded
-rw-r--r-- 1 root whoopsie 0 ноя 28 14:04 _usr_bin_gnome-shell.121.upload
-rw------- 1 whoopsie whoopsie 0 ноя 28 10:08 _usr_share_stacer_stacer.1000.uploaded
-rw-rw-r-- 1 home-user whoopsie 0 ноя 28 10:05 _usr_share_stacer_stacer.1000.upload
-rw-r----- 1 home-user whoopsie 4845874 ноя 28 10:05 _usr_share_stacer_stacer.1000.crash
drwxr-xr-x 15 root root 4096 ноя 20 20:09 ..
and
/var/crash$ sudo ls -al ~/.local/share/gnome-shell/extensions
[sudo] password for home-user:
ls: cannot access '/home/home-user/.local/share/gnome-shell/extensions': No such file or directory
and
/var/crash$ free -h
total used free shared buff/cache available
Mem: 31G 3,1G 25G 118M 3,0G 27G
Swap: 2,0G 0B 2,0G
Yes, memtest does appear in my GRUB menu. I'll give it a try tonight.
Dual-boot Windows 7 don't show any problems so far.
Just have found quite similar issue with LibreOffice 5.1 / Ubuntu 16.04:
Turned off Java in my LibreOffice, OpenCL already off.
No luck. 3 freezes in 2 hours. Last time touching LibreOffice after a pause freeze everything but mouse again.
Installed NVidia driver v.340.
Let' see.
freeze crash bug-reporting console reset
freeze crash bug-reporting console reset
edited Nov 29 at 9:41
singrium
929319
929319
asked Nov 28 at 11:37
WebComer
1105
1105
Interminal
dols -alt /var/crash
andls -al ~/.local/share/gnome-shell/extensions
andfree -h
. Copy/paste that output into your original question. Doesmemtest
appear in your GRUB menu? Report back to @heynnema
– heynnema
Nov 28 at 17:11
@user535733 Updated my post. I did try to investigate /var/log/syslog after some of first freezes. Logging did continue during the freeze. I will try to repeat it later, right after crash.
– WebComer
Nov 29 at 7:19
@ heynnema. Updated my post.
– WebComer
Nov 29 at 7:19
add a comment |
Interminal
dols -alt /var/crash
andls -al ~/.local/share/gnome-shell/extensions
andfree -h
. Copy/paste that output into your original question. Doesmemtest
appear in your GRUB menu? Report back to @heynnema
– heynnema
Nov 28 at 17:11
@user535733 Updated my post. I did try to investigate /var/log/syslog after some of first freezes. Logging did continue during the freeze. I will try to repeat it later, right after crash.
– WebComer
Nov 29 at 7:19
@ heynnema. Updated my post.
– WebComer
Nov 29 at 7:19
In
terminal
do ls -alt /var/crash
and ls -al ~/.local/share/gnome-shell/extensions
and free -h
. Copy/paste that output into your original question. Does memtest
appear in your GRUB menu? Report back to @heynnema– heynnema
Nov 28 at 17:11
In
terminal
do ls -alt /var/crash
and ls -al ~/.local/share/gnome-shell/extensions
and free -h
. Copy/paste that output into your original question. Does memtest
appear in your GRUB menu? Report back to @heynnema– heynnema
Nov 28 at 17:11
@user535733 Updated my post. I did try to investigate /var/log/syslog after some of first freezes. Logging did continue during the freeze. I will try to repeat it later, right after crash.
– WebComer
Nov 29 at 7:19
@user535733 Updated my post. I did try to investigate /var/log/syslog after some of first freezes. Logging did continue during the freeze. I will try to repeat it later, right after crash.
– WebComer
Nov 29 at 7:19
@ heynnema. Updated my post.
– WebComer
Nov 29 at 7:19
@ heynnema. Updated my post.
– WebComer
Nov 29 at 7:19
add a comment |
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In
terminal
dols -alt /var/crash
andls -al ~/.local/share/gnome-shell/extensions
andfree -h
. Copy/paste that output into your original question. Doesmemtest
appear in your GRUB menu? Report back to @heynnema– heynnema
Nov 28 at 17:11
@user535733 Updated my post. I did try to investigate /var/log/syslog after some of first freezes. Logging did continue during the freeze. I will try to repeat it later, right after crash.
– WebComer
Nov 29 at 7:19
@ heynnema. Updated my post.
– WebComer
Nov 29 at 7:19