Users UI: Clicking Unlock does nothing












1















  1. Using Ubuntu 17.10 with latest updates (including running Gnome).

  2. Log in as account that is a member of the sudo group.

  3. Got to Settings->Details->Users

  4. Observe the accounts that have been there for years. Can't Add users nor edit [expected behavior]

  5. Click on Unlock button

  6. Wait.

  7. Observe that nothing has happened at all

  8. Click on it 200 more times

  9. Still nothing happens, nothing changes, no dialogs pop up, no nothing, User dialog isn't blocked. The graphic element of the Unlock button appears to 'go in' when clicked and sometimes an Ubuntu red border appears around it and goes away after clicking elsewhere.

  10. Reboot.

  11. Repeat. Same results.

  12. Search Google and find out that I'm the only person in the world with this problem; or I'm terrible at searching; or I don't understand buttons in 2018: either way, the overwhelming dismay is the same for any combination of these points.


I do most things from the terminal. In fact, I really do everything from the terminal. But, the GUI should work too. Any ideas as to why this is not working or my total misunderstanding of what is supposed to happen here would be appreciated.



Hovering over the button says, "Dialog is locked. Click to make changes." I am being trolled by a button.



TL;DR: Unlocking the Users configuration window does not do anything including Unlocking it so that I can edit/add new users.



**** UPDATE ****



Same thing happens when going into the Software & Updates program. Going to Other Software and pressing Remove on a package I want to get rid of does nothing. Add and Edit popup something. But Remove does Nothing.










share|improve this question
























  • Are you using the Wayland session or Xorg session?
    – Paul Tanzini
    Mar 25 '18 at 4:00










  • @PaulTanzini Well, $DESKTOP_SESSION returns 'ubuntu' but for 17.10, looks like it isn't clear what this means according to askubuntu.com/questions/904940/…...
    – vicmorrowshead
    Mar 25 '18 at 13:38












  • @PaulTanzini ... Further clarification: it is Wayland.
    – vicmorrowshead
    Mar 25 '18 at 13:44










  • My suspicion is that this is a bug/"feature" of the Wayland session. Can you log out and sign into the Xorg session by clicking the gear icon in the log in box, then test the button?
    – Paul Tanzini
    Mar 25 '18 at 14:18










  • @PaulTanzini - definitely a good suggestion and I was convinced that it would work, but exact same result: no effect (clicking on Unlock). Definitely went into Xorg mode because the displays were reversed and the layout was different.
    – vicmorrowshead
    Mar 25 '18 at 14:55
















1















  1. Using Ubuntu 17.10 with latest updates (including running Gnome).

  2. Log in as account that is a member of the sudo group.

  3. Got to Settings->Details->Users

  4. Observe the accounts that have been there for years. Can't Add users nor edit [expected behavior]

  5. Click on Unlock button

  6. Wait.

  7. Observe that nothing has happened at all

  8. Click on it 200 more times

  9. Still nothing happens, nothing changes, no dialogs pop up, no nothing, User dialog isn't blocked. The graphic element of the Unlock button appears to 'go in' when clicked and sometimes an Ubuntu red border appears around it and goes away after clicking elsewhere.

  10. Reboot.

  11. Repeat. Same results.

  12. Search Google and find out that I'm the only person in the world with this problem; or I'm terrible at searching; or I don't understand buttons in 2018: either way, the overwhelming dismay is the same for any combination of these points.


I do most things from the terminal. In fact, I really do everything from the terminal. But, the GUI should work too. Any ideas as to why this is not working or my total misunderstanding of what is supposed to happen here would be appreciated.



Hovering over the button says, "Dialog is locked. Click to make changes." I am being trolled by a button.



TL;DR: Unlocking the Users configuration window does not do anything including Unlocking it so that I can edit/add new users.



**** UPDATE ****



Same thing happens when going into the Software & Updates program. Going to Other Software and pressing Remove on a package I want to get rid of does nothing. Add and Edit popup something. But Remove does Nothing.










share|improve this question
























  • Are you using the Wayland session or Xorg session?
    – Paul Tanzini
    Mar 25 '18 at 4:00










  • @PaulTanzini Well, $DESKTOP_SESSION returns 'ubuntu' but for 17.10, looks like it isn't clear what this means according to askubuntu.com/questions/904940/…...
    – vicmorrowshead
    Mar 25 '18 at 13:38












  • @PaulTanzini ... Further clarification: it is Wayland.
    – vicmorrowshead
    Mar 25 '18 at 13:44










  • My suspicion is that this is a bug/"feature" of the Wayland session. Can you log out and sign into the Xorg session by clicking the gear icon in the log in box, then test the button?
    – Paul Tanzini
    Mar 25 '18 at 14:18










  • @PaulTanzini - definitely a good suggestion and I was convinced that it would work, but exact same result: no effect (clicking on Unlock). Definitely went into Xorg mode because the displays were reversed and the layout was different.
    – vicmorrowshead
    Mar 25 '18 at 14:55














1












1








1


1






  1. Using Ubuntu 17.10 with latest updates (including running Gnome).

  2. Log in as account that is a member of the sudo group.

  3. Got to Settings->Details->Users

  4. Observe the accounts that have been there for years. Can't Add users nor edit [expected behavior]

  5. Click on Unlock button

  6. Wait.

  7. Observe that nothing has happened at all

  8. Click on it 200 more times

  9. Still nothing happens, nothing changes, no dialogs pop up, no nothing, User dialog isn't blocked. The graphic element of the Unlock button appears to 'go in' when clicked and sometimes an Ubuntu red border appears around it and goes away after clicking elsewhere.

  10. Reboot.

  11. Repeat. Same results.

  12. Search Google and find out that I'm the only person in the world with this problem; or I'm terrible at searching; or I don't understand buttons in 2018: either way, the overwhelming dismay is the same for any combination of these points.


I do most things from the terminal. In fact, I really do everything from the terminal. But, the GUI should work too. Any ideas as to why this is not working or my total misunderstanding of what is supposed to happen here would be appreciated.



Hovering over the button says, "Dialog is locked. Click to make changes." I am being trolled by a button.



TL;DR: Unlocking the Users configuration window does not do anything including Unlocking it so that I can edit/add new users.



**** UPDATE ****



Same thing happens when going into the Software & Updates program. Going to Other Software and pressing Remove on a package I want to get rid of does nothing. Add and Edit popup something. But Remove does Nothing.










share|improve this question
















  1. Using Ubuntu 17.10 with latest updates (including running Gnome).

  2. Log in as account that is a member of the sudo group.

  3. Got to Settings->Details->Users

  4. Observe the accounts that have been there for years. Can't Add users nor edit [expected behavior]

  5. Click on Unlock button

  6. Wait.

  7. Observe that nothing has happened at all

  8. Click on it 200 more times

  9. Still nothing happens, nothing changes, no dialogs pop up, no nothing, User dialog isn't blocked. The graphic element of the Unlock button appears to 'go in' when clicked and sometimes an Ubuntu red border appears around it and goes away after clicking elsewhere.

  10. Reboot.

  11. Repeat. Same results.

  12. Search Google and find out that I'm the only person in the world with this problem; or I'm terrible at searching; or I don't understand buttons in 2018: either way, the overwhelming dismay is the same for any combination of these points.


I do most things from the terminal. In fact, I really do everything from the terminal. But, the GUI should work too. Any ideas as to why this is not working or my total misunderstanding of what is supposed to happen here would be appreciated.



Hovering over the button says, "Dialog is locked. Click to make changes." I am being trolled by a button.



TL;DR: Unlocking the Users configuration window does not do anything including Unlocking it so that I can edit/add new users.



**** UPDATE ****



Same thing happens when going into the Software & Updates program. Going to Other Software and pressing Remove on a package I want to get rid of does nothing. Add and Edit popup something. But Remove does Nothing.







gnome 17.10 settings






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Mar 25 '18 at 14:24

























asked Mar 25 '18 at 3:16









vicmorrowshead

84




84












  • Are you using the Wayland session or Xorg session?
    – Paul Tanzini
    Mar 25 '18 at 4:00










  • @PaulTanzini Well, $DESKTOP_SESSION returns 'ubuntu' but for 17.10, looks like it isn't clear what this means according to askubuntu.com/questions/904940/…...
    – vicmorrowshead
    Mar 25 '18 at 13:38












  • @PaulTanzini ... Further clarification: it is Wayland.
    – vicmorrowshead
    Mar 25 '18 at 13:44










  • My suspicion is that this is a bug/"feature" of the Wayland session. Can you log out and sign into the Xorg session by clicking the gear icon in the log in box, then test the button?
    – Paul Tanzini
    Mar 25 '18 at 14:18










  • @PaulTanzini - definitely a good suggestion and I was convinced that it would work, but exact same result: no effect (clicking on Unlock). Definitely went into Xorg mode because the displays were reversed and the layout was different.
    – vicmorrowshead
    Mar 25 '18 at 14:55


















  • Are you using the Wayland session or Xorg session?
    – Paul Tanzini
    Mar 25 '18 at 4:00










  • @PaulTanzini Well, $DESKTOP_SESSION returns 'ubuntu' but for 17.10, looks like it isn't clear what this means according to askubuntu.com/questions/904940/…...
    – vicmorrowshead
    Mar 25 '18 at 13:38












  • @PaulTanzini ... Further clarification: it is Wayland.
    – vicmorrowshead
    Mar 25 '18 at 13:44










  • My suspicion is that this is a bug/"feature" of the Wayland session. Can you log out and sign into the Xorg session by clicking the gear icon in the log in box, then test the button?
    – Paul Tanzini
    Mar 25 '18 at 14:18










  • @PaulTanzini - definitely a good suggestion and I was convinced that it would work, but exact same result: no effect (clicking on Unlock). Definitely went into Xorg mode because the displays were reversed and the layout was different.
    – vicmorrowshead
    Mar 25 '18 at 14:55
















Are you using the Wayland session or Xorg session?
– Paul Tanzini
Mar 25 '18 at 4:00




Are you using the Wayland session or Xorg session?
– Paul Tanzini
Mar 25 '18 at 4:00












@PaulTanzini Well, $DESKTOP_SESSION returns 'ubuntu' but for 17.10, looks like it isn't clear what this means according to askubuntu.com/questions/904940/…...
– vicmorrowshead
Mar 25 '18 at 13:38






@PaulTanzini Well, $DESKTOP_SESSION returns 'ubuntu' but for 17.10, looks like it isn't clear what this means according to askubuntu.com/questions/904940/…...
– vicmorrowshead
Mar 25 '18 at 13:38














@PaulTanzini ... Further clarification: it is Wayland.
– vicmorrowshead
Mar 25 '18 at 13:44




@PaulTanzini ... Further clarification: it is Wayland.
– vicmorrowshead
Mar 25 '18 at 13:44












My suspicion is that this is a bug/"feature" of the Wayland session. Can you log out and sign into the Xorg session by clicking the gear icon in the log in box, then test the button?
– Paul Tanzini
Mar 25 '18 at 14:18




My suspicion is that this is a bug/"feature" of the Wayland session. Can you log out and sign into the Xorg session by clicking the gear icon in the log in box, then test the button?
– Paul Tanzini
Mar 25 '18 at 14:18












@PaulTanzini - definitely a good suggestion and I was convinced that it would work, but exact same result: no effect (clicking on Unlock). Definitely went into Xorg mode because the displays were reversed and the layout was different.
– vicmorrowshead
Mar 25 '18 at 14:55




@PaulTanzini - definitely a good suggestion and I was convinced that it would work, but exact same result: no effect (clicking on Unlock). Definitely went into Xorg mode because the displays were reversed and the layout was different.
– vicmorrowshead
Mar 25 '18 at 14:55















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