Unable to download an app in iOS 12











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4
down vote

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I am unable to download an app that I wish to use on an iPhone running iOS 12. Tapping the download button shows the download progress indicator, but the app download doesn't start.





The app store page of the app shows the following message:




The developer of this app needs to update it to work with iOS 11.




I am not using iOS 11, but iOS 12, running on an iPhone 8. So shouldn't the app download fine?



What can I do to install this app?










share|improve this question




















  • 2




    I think you are going to need to talk to the developer. The message means they need to update the app to install on iOS 11 or newer
    – dwightk
    yesterday










  • Thank you for clarify. I though it was about iOS 11.
    – Skyler
    yesterday















up vote
4
down vote

favorite












I am unable to download an app that I wish to use on an iPhone running iOS 12. Tapping the download button shows the download progress indicator, but the app download doesn't start.





The app store page of the app shows the following message:




The developer of this app needs to update it to work with iOS 11.




I am not using iOS 11, but iOS 12, running on an iPhone 8. So shouldn't the app download fine?



What can I do to install this app?










share|improve this question




















  • 2




    I think you are going to need to talk to the developer. The message means they need to update the app to install on iOS 11 or newer
    – dwightk
    yesterday










  • Thank you for clarify. I though it was about iOS 11.
    – Skyler
    yesterday













up vote
4
down vote

favorite









up vote
4
down vote

favorite











I am unable to download an app that I wish to use on an iPhone running iOS 12. Tapping the download button shows the download progress indicator, but the app download doesn't start.





The app store page of the app shows the following message:




The developer of this app needs to update it to work with iOS 11.




I am not using iOS 11, but iOS 12, running on an iPhone 8. So shouldn't the app download fine?



What can I do to install this app?










share|improve this question















I am unable to download an app that I wish to use on an iPhone running iOS 12. Tapping the download button shows the download progress indicator, but the app download doesn't start.





The app store page of the app shows the following message:




The developer of this app needs to update it to work with iOS 11.




I am not using iOS 11, but iOS 12, running on an iPhone 8. So shouldn't the app download fine?



What can I do to install this app?







ios-appstore






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited yesterday









Nimesh Neema

13.5k43771




13.5k43771










asked yesterday









Skyler

1159




1159








  • 2




    I think you are going to need to talk to the developer. The message means they need to update the app to install on iOS 11 or newer
    – dwightk
    yesterday










  • Thank you for clarify. I though it was about iOS 11.
    – Skyler
    yesterday














  • 2




    I think you are going to need to talk to the developer. The message means they need to update the app to install on iOS 11 or newer
    – dwightk
    yesterday










  • Thank you for clarify. I though it was about iOS 11.
    – Skyler
    yesterday








2




2




I think you are going to need to talk to the developer. The message means they need to update the app to install on iOS 11 or newer
– dwightk
yesterday




I think you are going to need to talk to the developer. The message means they need to update the app to install on iOS 11 or newer
– dwightk
yesterday












Thank you for clarify. I though it was about iOS 11.
– Skyler
yesterday




Thank you for clarify. I though it was about iOS 11.
– Skyler
yesterday










1 Answer
1






active

oldest

votes

















up vote
11
down vote



accepted










There is no way to download and install this app (unless the developer of the app updates it to work).




The developer of this app needs to update it to work with iOS 11.




The above message is a bit misleading and is applicable for devices running iOS 11 and later.



The app in question is built in 32-bit mode only. An iOS app could be programmed by the developer in either 32-bit mode, 64-bit mode or both. (Note that only one single app is hosted on the App Store, no separate 32-bit and 64-bit version).



Apple started supporting 64-bit apps first with iPhone 5s which featured a 64-bit processor. All the subsequently released models of iPhone feature 64-bit processor.



Apple has stopped supporting 32-bit only apps starting with iOS 11. To run such apps on iOS 11 and later, the developer need to re-program it with support for 64-bit mode.



If you wish to use the app, your only resort would be to find an iOS device running iOS 10 or earlier (which supports the app), or contact the developer of the app and request them to update it with 64-bit support. You can find the contact information for the app developer on the App Store page of the app.



This is the official explanation by Apple as mentioned on the Apple Support page, About iOS 11 Updates:




iOS 11 is performance optimized for 64-bit apps. 32-bit apps will need to be updated by the app developer to work with this version of iOS.




Again, the same is applicable for iOS 11 and later.






share|improve this answer



















  • 1




    Thank you for explanation. I was not aware of 32-bit and 64-bit.
    – Skyler
    yesterday











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1 Answer
1






active

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1 Answer
1






active

oldest

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active

oldest

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active

oldest

votes








up vote
11
down vote



accepted










There is no way to download and install this app (unless the developer of the app updates it to work).




The developer of this app needs to update it to work with iOS 11.




The above message is a bit misleading and is applicable for devices running iOS 11 and later.



The app in question is built in 32-bit mode only. An iOS app could be programmed by the developer in either 32-bit mode, 64-bit mode or both. (Note that only one single app is hosted on the App Store, no separate 32-bit and 64-bit version).



Apple started supporting 64-bit apps first with iPhone 5s which featured a 64-bit processor. All the subsequently released models of iPhone feature 64-bit processor.



Apple has stopped supporting 32-bit only apps starting with iOS 11. To run such apps on iOS 11 and later, the developer need to re-program it with support for 64-bit mode.



If you wish to use the app, your only resort would be to find an iOS device running iOS 10 or earlier (which supports the app), or contact the developer of the app and request them to update it with 64-bit support. You can find the contact information for the app developer on the App Store page of the app.



This is the official explanation by Apple as mentioned on the Apple Support page, About iOS 11 Updates:




iOS 11 is performance optimized for 64-bit apps. 32-bit apps will need to be updated by the app developer to work with this version of iOS.




Again, the same is applicable for iOS 11 and later.






share|improve this answer



















  • 1




    Thank you for explanation. I was not aware of 32-bit and 64-bit.
    – Skyler
    yesterday















up vote
11
down vote



accepted










There is no way to download and install this app (unless the developer of the app updates it to work).




The developer of this app needs to update it to work with iOS 11.




The above message is a bit misleading and is applicable for devices running iOS 11 and later.



The app in question is built in 32-bit mode only. An iOS app could be programmed by the developer in either 32-bit mode, 64-bit mode or both. (Note that only one single app is hosted on the App Store, no separate 32-bit and 64-bit version).



Apple started supporting 64-bit apps first with iPhone 5s which featured a 64-bit processor. All the subsequently released models of iPhone feature 64-bit processor.



Apple has stopped supporting 32-bit only apps starting with iOS 11. To run such apps on iOS 11 and later, the developer need to re-program it with support for 64-bit mode.



If you wish to use the app, your only resort would be to find an iOS device running iOS 10 or earlier (which supports the app), or contact the developer of the app and request them to update it with 64-bit support. You can find the contact information for the app developer on the App Store page of the app.



This is the official explanation by Apple as mentioned on the Apple Support page, About iOS 11 Updates:




iOS 11 is performance optimized for 64-bit apps. 32-bit apps will need to be updated by the app developer to work with this version of iOS.




Again, the same is applicable for iOS 11 and later.






share|improve this answer



















  • 1




    Thank you for explanation. I was not aware of 32-bit and 64-bit.
    – Skyler
    yesterday













up vote
11
down vote



accepted







up vote
11
down vote



accepted






There is no way to download and install this app (unless the developer of the app updates it to work).




The developer of this app needs to update it to work with iOS 11.




The above message is a bit misleading and is applicable for devices running iOS 11 and later.



The app in question is built in 32-bit mode only. An iOS app could be programmed by the developer in either 32-bit mode, 64-bit mode or both. (Note that only one single app is hosted on the App Store, no separate 32-bit and 64-bit version).



Apple started supporting 64-bit apps first with iPhone 5s which featured a 64-bit processor. All the subsequently released models of iPhone feature 64-bit processor.



Apple has stopped supporting 32-bit only apps starting with iOS 11. To run such apps on iOS 11 and later, the developer need to re-program it with support for 64-bit mode.



If you wish to use the app, your only resort would be to find an iOS device running iOS 10 or earlier (which supports the app), or contact the developer of the app and request them to update it with 64-bit support. You can find the contact information for the app developer on the App Store page of the app.



This is the official explanation by Apple as mentioned on the Apple Support page, About iOS 11 Updates:




iOS 11 is performance optimized for 64-bit apps. 32-bit apps will need to be updated by the app developer to work with this version of iOS.




Again, the same is applicable for iOS 11 and later.






share|improve this answer














There is no way to download and install this app (unless the developer of the app updates it to work).




The developer of this app needs to update it to work with iOS 11.




The above message is a bit misleading and is applicable for devices running iOS 11 and later.



The app in question is built in 32-bit mode only. An iOS app could be programmed by the developer in either 32-bit mode, 64-bit mode or both. (Note that only one single app is hosted on the App Store, no separate 32-bit and 64-bit version).



Apple started supporting 64-bit apps first with iPhone 5s which featured a 64-bit processor. All the subsequently released models of iPhone feature 64-bit processor.



Apple has stopped supporting 32-bit only apps starting with iOS 11. To run such apps on iOS 11 and later, the developer need to re-program it with support for 64-bit mode.



If you wish to use the app, your only resort would be to find an iOS device running iOS 10 or earlier (which supports the app), or contact the developer of the app and request them to update it with 64-bit support. You can find the contact information for the app developer on the App Store page of the app.



This is the official explanation by Apple as mentioned on the Apple Support page, About iOS 11 Updates:




iOS 11 is performance optimized for 64-bit apps. 32-bit apps will need to be updated by the app developer to work with this version of iOS.




Again, the same is applicable for iOS 11 and later.







share|improve this answer














share|improve this answer



share|improve this answer








edited yesterday

























answered yesterday









Nimesh Neema

13.5k43771




13.5k43771








  • 1




    Thank you for explanation. I was not aware of 32-bit and 64-bit.
    – Skyler
    yesterday














  • 1




    Thank you for explanation. I was not aware of 32-bit and 64-bit.
    – Skyler
    yesterday








1




1




Thank you for explanation. I was not aware of 32-bit and 64-bit.
– Skyler
yesterday




Thank you for explanation. I was not aware of 32-bit and 64-bit.
– Skyler
yesterday


















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