Ubuntu 18.04 won't change volume












1















I have just installed Ubuntu 18.04 on my Asus UX490 and now I cannot change the volume but I can mute/unmute.



I can move the volume bar right/left but volume does not change. However, when I move it to left most side or just click the sound icon, computer mutes/unmutes correctly.



Also when I try to change the volume with fn+f11/f12 I see the volume level thingy changing in the middle of the screen but sound does not change as well. However, again, I can mute/unmute with fn+f10.



Similar things happen when I try from Setting > Sound. Under this menu in the "Choose a device for sound output:" list I only see "Speakers - Built-in Audio".



Another thing, if I change the sound in a player (let's say youtube) sound changes.



I tried these two but they did not help.




  • Volume control not working

  • Can't change volume in Ubuntu 14.04


PS: Just to make it clear, this is the first time I installed any Ubuntu version on this laptop. I mean, I do not say "it was working and got broken after I installed 18.04"










share|improve this question























  • Have you tried Fn + F7/F8 as it is the keys i use?

    – YoureSOStubborn
    Apr 27 '18 at 19:45











  • Seems like it is an Asus specific issue. This solved: askubuntu.com/questions/906303

    – Mehmet Ataş
    Apr 27 '18 at 19:47











  • Try going to the settings>Region and Language and under the keyboard input, click on the small keyboard then click and test to see if the keyboard is receiving data, as it may be because your keyboard isn't receiving input?

    – YoureSOStubborn
    Apr 27 '18 at 19:51











  • I have the same problem with Dell XPS 13 and now with ASUS UX390. You can control the volume using the alsamixer PCM control. However, I am not sure how to get the hotkeys to recognize the alsa drivers. I dont think this is an issue with ASUS in particular. Somehow the alsa driver and pulseaudio driver (this one controls the hotkeys) are not compatible. Edit: I answered on the fly while installing Ubuntu 18.04 on my ASUS UX390. I found this suggestion very useful and worked for me: askubuntu.com/questions/906303/volume-control-on-asus-zenbook-3 Hope this works for you as well! :)

    – Aritra
    Aug 6 '18 at 18:34








  • 2





    Possible duplicate of Volume control on asus zenbook 3

    – Zanna
    Aug 7 '18 at 9:57
















1















I have just installed Ubuntu 18.04 on my Asus UX490 and now I cannot change the volume but I can mute/unmute.



I can move the volume bar right/left but volume does not change. However, when I move it to left most side or just click the sound icon, computer mutes/unmutes correctly.



Also when I try to change the volume with fn+f11/f12 I see the volume level thingy changing in the middle of the screen but sound does not change as well. However, again, I can mute/unmute with fn+f10.



Similar things happen when I try from Setting > Sound. Under this menu in the "Choose a device for sound output:" list I only see "Speakers - Built-in Audio".



Another thing, if I change the sound in a player (let's say youtube) sound changes.



I tried these two but they did not help.




  • Volume control not working

  • Can't change volume in Ubuntu 14.04


PS: Just to make it clear, this is the first time I installed any Ubuntu version on this laptop. I mean, I do not say "it was working and got broken after I installed 18.04"










share|improve this question























  • Have you tried Fn + F7/F8 as it is the keys i use?

    – YoureSOStubborn
    Apr 27 '18 at 19:45











  • Seems like it is an Asus specific issue. This solved: askubuntu.com/questions/906303

    – Mehmet Ataş
    Apr 27 '18 at 19:47











  • Try going to the settings>Region and Language and under the keyboard input, click on the small keyboard then click and test to see if the keyboard is receiving data, as it may be because your keyboard isn't receiving input?

    – YoureSOStubborn
    Apr 27 '18 at 19:51











  • I have the same problem with Dell XPS 13 and now with ASUS UX390. You can control the volume using the alsamixer PCM control. However, I am not sure how to get the hotkeys to recognize the alsa drivers. I dont think this is an issue with ASUS in particular. Somehow the alsa driver and pulseaudio driver (this one controls the hotkeys) are not compatible. Edit: I answered on the fly while installing Ubuntu 18.04 on my ASUS UX390. I found this suggestion very useful and worked for me: askubuntu.com/questions/906303/volume-control-on-asus-zenbook-3 Hope this works for you as well! :)

    – Aritra
    Aug 6 '18 at 18:34








  • 2





    Possible duplicate of Volume control on asus zenbook 3

    – Zanna
    Aug 7 '18 at 9:57














1












1








1








I have just installed Ubuntu 18.04 on my Asus UX490 and now I cannot change the volume but I can mute/unmute.



I can move the volume bar right/left but volume does not change. However, when I move it to left most side or just click the sound icon, computer mutes/unmutes correctly.



Also when I try to change the volume with fn+f11/f12 I see the volume level thingy changing in the middle of the screen but sound does not change as well. However, again, I can mute/unmute with fn+f10.



Similar things happen when I try from Setting > Sound. Under this menu in the "Choose a device for sound output:" list I only see "Speakers - Built-in Audio".



Another thing, if I change the sound in a player (let's say youtube) sound changes.



I tried these two but they did not help.




  • Volume control not working

  • Can't change volume in Ubuntu 14.04


PS: Just to make it clear, this is the first time I installed any Ubuntu version on this laptop. I mean, I do not say "it was working and got broken after I installed 18.04"










share|improve this question














I have just installed Ubuntu 18.04 on my Asus UX490 and now I cannot change the volume but I can mute/unmute.



I can move the volume bar right/left but volume does not change. However, when I move it to left most side or just click the sound icon, computer mutes/unmutes correctly.



Also when I try to change the volume with fn+f11/f12 I see the volume level thingy changing in the middle of the screen but sound does not change as well. However, again, I can mute/unmute with fn+f10.



Similar things happen when I try from Setting > Sound. Under this menu in the "Choose a device for sound output:" list I only see "Speakers - Built-in Audio".



Another thing, if I change the sound in a player (let's say youtube) sound changes.



I tried these two but they did not help.




  • Volume control not working

  • Can't change volume in Ubuntu 14.04


PS: Just to make it clear, this is the first time I installed any Ubuntu version on this laptop. I mean, I do not say "it was working and got broken after I installed 18.04"







sound volume-control 18.04






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked Apr 27 '18 at 19:36









Mehmet AtaşMehmet Ataş

1314




1314













  • Have you tried Fn + F7/F8 as it is the keys i use?

    – YoureSOStubborn
    Apr 27 '18 at 19:45











  • Seems like it is an Asus specific issue. This solved: askubuntu.com/questions/906303

    – Mehmet Ataş
    Apr 27 '18 at 19:47











  • Try going to the settings>Region and Language and under the keyboard input, click on the small keyboard then click and test to see if the keyboard is receiving data, as it may be because your keyboard isn't receiving input?

    – YoureSOStubborn
    Apr 27 '18 at 19:51











  • I have the same problem with Dell XPS 13 and now with ASUS UX390. You can control the volume using the alsamixer PCM control. However, I am not sure how to get the hotkeys to recognize the alsa drivers. I dont think this is an issue with ASUS in particular. Somehow the alsa driver and pulseaudio driver (this one controls the hotkeys) are not compatible. Edit: I answered on the fly while installing Ubuntu 18.04 on my ASUS UX390. I found this suggestion very useful and worked for me: askubuntu.com/questions/906303/volume-control-on-asus-zenbook-3 Hope this works for you as well! :)

    – Aritra
    Aug 6 '18 at 18:34








  • 2





    Possible duplicate of Volume control on asus zenbook 3

    – Zanna
    Aug 7 '18 at 9:57



















  • Have you tried Fn + F7/F8 as it is the keys i use?

    – YoureSOStubborn
    Apr 27 '18 at 19:45











  • Seems like it is an Asus specific issue. This solved: askubuntu.com/questions/906303

    – Mehmet Ataş
    Apr 27 '18 at 19:47











  • Try going to the settings>Region and Language and under the keyboard input, click on the small keyboard then click and test to see if the keyboard is receiving data, as it may be because your keyboard isn't receiving input?

    – YoureSOStubborn
    Apr 27 '18 at 19:51











  • I have the same problem with Dell XPS 13 and now with ASUS UX390. You can control the volume using the alsamixer PCM control. However, I am not sure how to get the hotkeys to recognize the alsa drivers. I dont think this is an issue with ASUS in particular. Somehow the alsa driver and pulseaudio driver (this one controls the hotkeys) are not compatible. Edit: I answered on the fly while installing Ubuntu 18.04 on my ASUS UX390. I found this suggestion very useful and worked for me: askubuntu.com/questions/906303/volume-control-on-asus-zenbook-3 Hope this works for you as well! :)

    – Aritra
    Aug 6 '18 at 18:34








  • 2





    Possible duplicate of Volume control on asus zenbook 3

    – Zanna
    Aug 7 '18 at 9:57

















Have you tried Fn + F7/F8 as it is the keys i use?

– YoureSOStubborn
Apr 27 '18 at 19:45





Have you tried Fn + F7/F8 as it is the keys i use?

– YoureSOStubborn
Apr 27 '18 at 19:45













Seems like it is an Asus specific issue. This solved: askubuntu.com/questions/906303

– Mehmet Ataş
Apr 27 '18 at 19:47





Seems like it is an Asus specific issue. This solved: askubuntu.com/questions/906303

– Mehmet Ataş
Apr 27 '18 at 19:47













Try going to the settings>Region and Language and under the keyboard input, click on the small keyboard then click and test to see if the keyboard is receiving data, as it may be because your keyboard isn't receiving input?

– YoureSOStubborn
Apr 27 '18 at 19:51





Try going to the settings>Region and Language and under the keyboard input, click on the small keyboard then click and test to see if the keyboard is receiving data, as it may be because your keyboard isn't receiving input?

– YoureSOStubborn
Apr 27 '18 at 19:51













I have the same problem with Dell XPS 13 and now with ASUS UX390. You can control the volume using the alsamixer PCM control. However, I am not sure how to get the hotkeys to recognize the alsa drivers. I dont think this is an issue with ASUS in particular. Somehow the alsa driver and pulseaudio driver (this one controls the hotkeys) are not compatible. Edit: I answered on the fly while installing Ubuntu 18.04 on my ASUS UX390. I found this suggestion very useful and worked for me: askubuntu.com/questions/906303/volume-control-on-asus-zenbook-3 Hope this works for you as well! :)

– Aritra
Aug 6 '18 at 18:34







I have the same problem with Dell XPS 13 and now with ASUS UX390. You can control the volume using the alsamixer PCM control. However, I am not sure how to get the hotkeys to recognize the alsa drivers. I dont think this is an issue with ASUS in particular. Somehow the alsa driver and pulseaudio driver (this one controls the hotkeys) are not compatible. Edit: I answered on the fly while installing Ubuntu 18.04 on my ASUS UX390. I found this suggestion very useful and worked for me: askubuntu.com/questions/906303/volume-control-on-asus-zenbook-3 Hope this works for you as well! :)

– Aritra
Aug 6 '18 at 18:34






2




2





Possible duplicate of Volume control on asus zenbook 3

– Zanna
Aug 7 '18 at 9:57





Possible duplicate of Volume control on asus zenbook 3

– Zanna
Aug 7 '18 at 9:57










1 Answer
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0














try the solution from this question?
Volume control not working




I think I may have solved the issue. Upon examining /etc/modprobe.d/alsa-base.conf, I noticed that it no longer had the
following line.



options snd-hda-intel model=auto



I re-added this line, saved, rebooted, and everything seems to be
working now.







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    1 Answer
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    1 Answer
    1






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes









    0














    try the solution from this question?
    Volume control not working




    I think I may have solved the issue. Upon examining /etc/modprobe.d/alsa-base.conf, I noticed that it no longer had the
    following line.



    options snd-hda-intel model=auto



    I re-added this line, saved, rebooted, and everything seems to be
    working now.







    share|improve this answer




























      0














      try the solution from this question?
      Volume control not working




      I think I may have solved the issue. Upon examining /etc/modprobe.d/alsa-base.conf, I noticed that it no longer had the
      following line.



      options snd-hda-intel model=auto



      I re-added this line, saved, rebooted, and everything seems to be
      working now.







      share|improve this answer


























        0












        0








        0







        try the solution from this question?
        Volume control not working




        I think I may have solved the issue. Upon examining /etc/modprobe.d/alsa-base.conf, I noticed that it no longer had the
        following line.



        options snd-hda-intel model=auto



        I re-added this line, saved, rebooted, and everything seems to be
        working now.







        share|improve this answer













        try the solution from this question?
        Volume control not working




        I think I may have solved the issue. Upon examining /etc/modprobe.d/alsa-base.conf, I noticed that it no longer had the
        following line.



        options snd-hda-intel model=auto



        I re-added this line, saved, rebooted, and everything seems to be
        working now.








        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Jan 7 at 14:55









        Jingpeng WuJingpeng Wu

        111




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