Ubuntu 18.04 USB mouse does not work after boot from a powered off state: can't read configurations, error...
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I have a newly installed version of Ubuntu 18.04 dual booted with Windows 10. Setup went great and I've had no issues using Ubuntu. However, when I turn on my computer and boot into Linux, my mouse pointer will not move. I have a mouse that lights up when it is powered on and when it is not working I noticed the lights are off. It seems that it isn't even getting power when this happens. To fix this, I just turn the computer off and back on again then the mouse has power and everything is fine. When I boot into Windows 10, the mouse always works. It has become a common enough occurrence that I have power cycle again, after turning it on initially, on a daily basis just to get the mouse working.
I have a Razor Naga USB mouse. The keyboard (also USB) doesn't seem to be effected. The mouse is using the USB in the back of the computer (as opposed to a USB hub or additional port on the keyboard).
Has anyone had this issue? How would I even go about troubleshooting this? I'm not familiar with investigating system level failures (like USB drivers for example) in Linux.
Update: dmesg output:
[ 1.792881] [drm] Finished loading DMC firmware i915/skl_dmc_ver1_26.bin (v1.26)
[ 1.797053] usb 1-8: New USB device found, idVendor=0d8c, idProduct=0012
[ 1.797054] usb 1-8: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 1.797055] usb 1-8: Product: USB Audio Device
[ 1.797056] usb 1-8: Manufacturer: C-Media Electronics Inc.
[ 1.928008] usb 1-9: new full-speed USB device number 5 using xhci_hcd
[ 2.061261] [drm] failed to retrieve link info, disabling eDP
[ 2.064752] [drm] Initialized i915 1.6.0 20171023 for 0000:00:02.0 on minor 1
[ 2.077201] usb 1-9: unable to read config index 0 descriptor/all
[ 2.077203] usb 1-9: can't read configurations, error -71
[ 2.204069] usb 1-9: new full-speed USB device number 6 using xhci_hcd
[ 2.256394] checking generic (d1000000 300000) vs hw (b0000000 10000000)
[ 2.256447] i915 0000:00:02.0: fb1: inteldrmfb frame buffer device
[ 2.354338] usb 1-9: string descriptor 0 read error: -71
[ 2.354342] usb 1-9: New USB device found, idVendor=1532, idProduct=001f
[ 2.354343] usb 1-9: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2.355456] usb 1-9: can't set config #1, error -71
[ 2.480295] usb 1-14: new full-speed USB device number 7 using xhci_hcd
[ 2.629969] usb 1-14: New USB device found, idVendor=1532, idProduct=021e
[ 2.629984] usb 1-14: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2.629985] usb 1-14: Product: Razer Ornata Chroma
[ 2.629986] usb 1-14: Manufacturer: Razer
After I disconnect and reconnect the mouse:
[ 1436.941950] usb 1-9: USB disconnect, device number 6
[ 1446.504530] usb 1-9: new full-speed USB device number 8 using xhci_hcd
[ 1446.654938] usb 1-9: New USB device found, idVendor=1532, idProduct=001f
[ 1446.654941] usb 1-9: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 1446.654944] usb 1-9: Product: Razer Naga Epic
[ 1446.654946] usb 1-9: Manufacturer: Razer
[ 1446.656777] input: Razer Razer Naga Epic as /devices/pci0000:00/0000:00:14.0/usb1/1-9/1-9:1.0/0003:1532:001F.0006/input/input28
[ 1446.657065] hid-generic 0003:1532:001F.0006: input,hidraw5: USB HID v1.11 Mouse [Razer Razer Naga Epic] on usb-0000:00:14.0-9/input0
[ 1446.657984] input: Razer Razer Naga Epic as /devices/pci0000:00/0000:00:14.0/usb1/1-9/1-9:1.1/0003:1532:001F.0007/input/input29
[ 1446.716997] hid-generic 0003:1532:001F.0007: input,hidraw6: USB HID v1.11 Keyboard [Razer Razer Naga Epic] on usb-0000:00:14.0-9/input1
Using this command:
strings /usr/src/linux-headers-4.15.0-38-generic/include/uapi/asm-generic/errno.h
I found what error code -71 is: EPROTO 71 /* Protocol error */
But I still don't know what this really means... and how to fix it.
dual-boot usb 18.04 mouse
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I have a newly installed version of Ubuntu 18.04 dual booted with Windows 10. Setup went great and I've had no issues using Ubuntu. However, when I turn on my computer and boot into Linux, my mouse pointer will not move. I have a mouse that lights up when it is powered on and when it is not working I noticed the lights are off. It seems that it isn't even getting power when this happens. To fix this, I just turn the computer off and back on again then the mouse has power and everything is fine. When I boot into Windows 10, the mouse always works. It has become a common enough occurrence that I have power cycle again, after turning it on initially, on a daily basis just to get the mouse working.
I have a Razor Naga USB mouse. The keyboard (also USB) doesn't seem to be effected. The mouse is using the USB in the back of the computer (as opposed to a USB hub or additional port on the keyboard).
Has anyone had this issue? How would I even go about troubleshooting this? I'm not familiar with investigating system level failures (like USB drivers for example) in Linux.
Update: dmesg output:
[ 1.792881] [drm] Finished loading DMC firmware i915/skl_dmc_ver1_26.bin (v1.26)
[ 1.797053] usb 1-8: New USB device found, idVendor=0d8c, idProduct=0012
[ 1.797054] usb 1-8: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 1.797055] usb 1-8: Product: USB Audio Device
[ 1.797056] usb 1-8: Manufacturer: C-Media Electronics Inc.
[ 1.928008] usb 1-9: new full-speed USB device number 5 using xhci_hcd
[ 2.061261] [drm] failed to retrieve link info, disabling eDP
[ 2.064752] [drm] Initialized i915 1.6.0 20171023 for 0000:00:02.0 on minor 1
[ 2.077201] usb 1-9: unable to read config index 0 descriptor/all
[ 2.077203] usb 1-9: can't read configurations, error -71
[ 2.204069] usb 1-9: new full-speed USB device number 6 using xhci_hcd
[ 2.256394] checking generic (d1000000 300000) vs hw (b0000000 10000000)
[ 2.256447] i915 0000:00:02.0: fb1: inteldrmfb frame buffer device
[ 2.354338] usb 1-9: string descriptor 0 read error: -71
[ 2.354342] usb 1-9: New USB device found, idVendor=1532, idProduct=001f
[ 2.354343] usb 1-9: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2.355456] usb 1-9: can't set config #1, error -71
[ 2.480295] usb 1-14: new full-speed USB device number 7 using xhci_hcd
[ 2.629969] usb 1-14: New USB device found, idVendor=1532, idProduct=021e
[ 2.629984] usb 1-14: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2.629985] usb 1-14: Product: Razer Ornata Chroma
[ 2.629986] usb 1-14: Manufacturer: Razer
After I disconnect and reconnect the mouse:
[ 1436.941950] usb 1-9: USB disconnect, device number 6
[ 1446.504530] usb 1-9: new full-speed USB device number 8 using xhci_hcd
[ 1446.654938] usb 1-9: New USB device found, idVendor=1532, idProduct=001f
[ 1446.654941] usb 1-9: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 1446.654944] usb 1-9: Product: Razer Naga Epic
[ 1446.654946] usb 1-9: Manufacturer: Razer
[ 1446.656777] input: Razer Razer Naga Epic as /devices/pci0000:00/0000:00:14.0/usb1/1-9/1-9:1.0/0003:1532:001F.0006/input/input28
[ 1446.657065] hid-generic 0003:1532:001F.0006: input,hidraw5: USB HID v1.11 Mouse [Razer Razer Naga Epic] on usb-0000:00:14.0-9/input0
[ 1446.657984] input: Razer Razer Naga Epic as /devices/pci0000:00/0000:00:14.0/usb1/1-9/1-9:1.1/0003:1532:001F.0007/input/input29
[ 1446.716997] hid-generic 0003:1532:001F.0007: input,hidraw6: USB HID v1.11 Keyboard [Razer Razer Naga Epic] on usb-0000:00:14.0-9/input1
Using this command:
strings /usr/src/linux-headers-4.15.0-38-generic/include/uapi/asm-generic/errno.h
I found what error code -71 is: EPROTO 71 /* Protocol error */
But I still don't know what this really means... and how to fix it.
dual-boot usb 18.04 mouse
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I have a newly installed version of Ubuntu 18.04 dual booted with Windows 10. Setup went great and I've had no issues using Ubuntu. However, when I turn on my computer and boot into Linux, my mouse pointer will not move. I have a mouse that lights up when it is powered on and when it is not working I noticed the lights are off. It seems that it isn't even getting power when this happens. To fix this, I just turn the computer off and back on again then the mouse has power and everything is fine. When I boot into Windows 10, the mouse always works. It has become a common enough occurrence that I have power cycle again, after turning it on initially, on a daily basis just to get the mouse working.
I have a Razor Naga USB mouse. The keyboard (also USB) doesn't seem to be effected. The mouse is using the USB in the back of the computer (as opposed to a USB hub or additional port on the keyboard).
Has anyone had this issue? How would I even go about troubleshooting this? I'm not familiar with investigating system level failures (like USB drivers for example) in Linux.
Update: dmesg output:
[ 1.792881] [drm] Finished loading DMC firmware i915/skl_dmc_ver1_26.bin (v1.26)
[ 1.797053] usb 1-8: New USB device found, idVendor=0d8c, idProduct=0012
[ 1.797054] usb 1-8: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 1.797055] usb 1-8: Product: USB Audio Device
[ 1.797056] usb 1-8: Manufacturer: C-Media Electronics Inc.
[ 1.928008] usb 1-9: new full-speed USB device number 5 using xhci_hcd
[ 2.061261] [drm] failed to retrieve link info, disabling eDP
[ 2.064752] [drm] Initialized i915 1.6.0 20171023 for 0000:00:02.0 on minor 1
[ 2.077201] usb 1-9: unable to read config index 0 descriptor/all
[ 2.077203] usb 1-9: can't read configurations, error -71
[ 2.204069] usb 1-9: new full-speed USB device number 6 using xhci_hcd
[ 2.256394] checking generic (d1000000 300000) vs hw (b0000000 10000000)
[ 2.256447] i915 0000:00:02.0: fb1: inteldrmfb frame buffer device
[ 2.354338] usb 1-9: string descriptor 0 read error: -71
[ 2.354342] usb 1-9: New USB device found, idVendor=1532, idProduct=001f
[ 2.354343] usb 1-9: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2.355456] usb 1-9: can't set config #1, error -71
[ 2.480295] usb 1-14: new full-speed USB device number 7 using xhci_hcd
[ 2.629969] usb 1-14: New USB device found, idVendor=1532, idProduct=021e
[ 2.629984] usb 1-14: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2.629985] usb 1-14: Product: Razer Ornata Chroma
[ 2.629986] usb 1-14: Manufacturer: Razer
After I disconnect and reconnect the mouse:
[ 1436.941950] usb 1-9: USB disconnect, device number 6
[ 1446.504530] usb 1-9: new full-speed USB device number 8 using xhci_hcd
[ 1446.654938] usb 1-9: New USB device found, idVendor=1532, idProduct=001f
[ 1446.654941] usb 1-9: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 1446.654944] usb 1-9: Product: Razer Naga Epic
[ 1446.654946] usb 1-9: Manufacturer: Razer
[ 1446.656777] input: Razer Razer Naga Epic as /devices/pci0000:00/0000:00:14.0/usb1/1-9/1-9:1.0/0003:1532:001F.0006/input/input28
[ 1446.657065] hid-generic 0003:1532:001F.0006: input,hidraw5: USB HID v1.11 Mouse [Razer Razer Naga Epic] on usb-0000:00:14.0-9/input0
[ 1446.657984] input: Razer Razer Naga Epic as /devices/pci0000:00/0000:00:14.0/usb1/1-9/1-9:1.1/0003:1532:001F.0007/input/input29
[ 1446.716997] hid-generic 0003:1532:001F.0007: input,hidraw6: USB HID v1.11 Keyboard [Razer Razer Naga Epic] on usb-0000:00:14.0-9/input1
Using this command:
strings /usr/src/linux-headers-4.15.0-38-generic/include/uapi/asm-generic/errno.h
I found what error code -71 is: EPROTO 71 /* Protocol error */
But I still don't know what this really means... and how to fix it.
dual-boot usb 18.04 mouse
I have a newly installed version of Ubuntu 18.04 dual booted with Windows 10. Setup went great and I've had no issues using Ubuntu. However, when I turn on my computer and boot into Linux, my mouse pointer will not move. I have a mouse that lights up when it is powered on and when it is not working I noticed the lights are off. It seems that it isn't even getting power when this happens. To fix this, I just turn the computer off and back on again then the mouse has power and everything is fine. When I boot into Windows 10, the mouse always works. It has become a common enough occurrence that I have power cycle again, after turning it on initially, on a daily basis just to get the mouse working.
I have a Razor Naga USB mouse. The keyboard (also USB) doesn't seem to be effected. The mouse is using the USB in the back of the computer (as opposed to a USB hub or additional port on the keyboard).
Has anyone had this issue? How would I even go about troubleshooting this? I'm not familiar with investigating system level failures (like USB drivers for example) in Linux.
Update: dmesg output:
[ 1.792881] [drm] Finished loading DMC firmware i915/skl_dmc_ver1_26.bin (v1.26)
[ 1.797053] usb 1-8: New USB device found, idVendor=0d8c, idProduct=0012
[ 1.797054] usb 1-8: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 1.797055] usb 1-8: Product: USB Audio Device
[ 1.797056] usb 1-8: Manufacturer: C-Media Electronics Inc.
[ 1.928008] usb 1-9: new full-speed USB device number 5 using xhci_hcd
[ 2.061261] [drm] failed to retrieve link info, disabling eDP
[ 2.064752] [drm] Initialized i915 1.6.0 20171023 for 0000:00:02.0 on minor 1
[ 2.077201] usb 1-9: unable to read config index 0 descriptor/all
[ 2.077203] usb 1-9: can't read configurations, error -71
[ 2.204069] usb 1-9: new full-speed USB device number 6 using xhci_hcd
[ 2.256394] checking generic (d1000000 300000) vs hw (b0000000 10000000)
[ 2.256447] i915 0000:00:02.0: fb1: inteldrmfb frame buffer device
[ 2.354338] usb 1-9: string descriptor 0 read error: -71
[ 2.354342] usb 1-9: New USB device found, idVendor=1532, idProduct=001f
[ 2.354343] usb 1-9: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2.355456] usb 1-9: can't set config #1, error -71
[ 2.480295] usb 1-14: new full-speed USB device number 7 using xhci_hcd
[ 2.629969] usb 1-14: New USB device found, idVendor=1532, idProduct=021e
[ 2.629984] usb 1-14: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 2.629985] usb 1-14: Product: Razer Ornata Chroma
[ 2.629986] usb 1-14: Manufacturer: Razer
After I disconnect and reconnect the mouse:
[ 1436.941950] usb 1-9: USB disconnect, device number 6
[ 1446.504530] usb 1-9: new full-speed USB device number 8 using xhci_hcd
[ 1446.654938] usb 1-9: New USB device found, idVendor=1532, idProduct=001f
[ 1446.654941] usb 1-9: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 1446.654944] usb 1-9: Product: Razer Naga Epic
[ 1446.654946] usb 1-9: Manufacturer: Razer
[ 1446.656777] input: Razer Razer Naga Epic as /devices/pci0000:00/0000:00:14.0/usb1/1-9/1-9:1.0/0003:1532:001F.0006/input/input28
[ 1446.657065] hid-generic 0003:1532:001F.0006: input,hidraw5: USB HID v1.11 Mouse [Razer Razer Naga Epic] on usb-0000:00:14.0-9/input0
[ 1446.657984] input: Razer Razer Naga Epic as /devices/pci0000:00/0000:00:14.0/usb1/1-9/1-9:1.1/0003:1532:001F.0007/input/input29
[ 1446.716997] hid-generic 0003:1532:001F.0007: input,hidraw6: USB HID v1.11 Keyboard [Razer Razer Naga Epic] on usb-0000:00:14.0-9/input1
Using this command:
strings /usr/src/linux-headers-4.15.0-38-generic/include/uapi/asm-generic/errno.h
I found what error code -71 is: EPROTO 71 /* Protocol error */
But I still don't know what this really means... and how to fix it.
dual-boot usb 18.04 mouse
dual-boot usb 18.04 mouse
edited Nov 19 at 16:21
asked Aug 10 at 0:04
Nathan Thompson
14
14
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3 Answers
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0
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you can try this : sudo modprobe -r psmouse
How does removing the mouse module help?
– Nathan Thompson
Aug 19 at 23:36
add a comment |
up vote
0
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This removes the mouse. If you run the above command by mistake, run this: sudo modprobe -a psmouse
and what happens after running that cmd?
– Pierre.Vriens
Oct 28 at 13:26
add a comment |
up vote
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I had the same problem using a Razer Diamondback 2 mouse on openSUSE Tumbleweed and was able to fix it. I've included a description on how I solved the problem below, since I'm not using Ubuntu and as the problem seems to be very hardware specific.
tl;dr: Add the line following line to /etc/modprobe.d/50-blacklist.conf
:
blacklist mt76x2u
How to make sure the solution works for you:
It seems to be a problem with a MediaTek's mt76x2u firmware driver. Loading the driver seems to result in a page fault if the Razer device is plugged into USB 3 (at least that's what happened to my mouse and keyboard).
You should probably make sure first that you've got the same problem. dmesg | grep mt76x2u
got me several lines, including these two:
[ 10.367973] mt76x2u 5-4.2:1.0: firmware upload timed out
[ 15.552552] mt76x2u: probe of 5-4.2:1.0 failed with error -5
You should also see similar errors in journalctl
.
Once you've made sure that you have the same problem, you just need to disable the driver. It was recently added to linux-firmware, and everything worked fine for me before, so I concluded that I just don't need it.
Find your modprobe blacklist. For me it's /etc/modprobe.d/50-blacklist.conf
, but appearently its /etc/modprobe.d/blacklist.conf
on some other distributions. Then blacklist the kernel module by entering the line blacklist mt76x2u
, save and reboot.
New contributor
Thanks for your suggestion. It appears I do not have the same problem that you have, but I was able to find the info in dmesg that describes what is going on. I've updated my question with the information.
– Nathan Thompson
Nov 19 at 16:03
add a comment |
3 Answers
3
active
oldest
votes
3 Answers
3
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
0
down vote
you can try this : sudo modprobe -r psmouse
How does removing the mouse module help?
– Nathan Thompson
Aug 19 at 23:36
add a comment |
up vote
0
down vote
you can try this : sudo modprobe -r psmouse
How does removing the mouse module help?
– Nathan Thompson
Aug 19 at 23:36
add a comment |
up vote
0
down vote
up vote
0
down vote
you can try this : sudo modprobe -r psmouse
you can try this : sudo modprobe -r psmouse
answered Aug 18 at 5:50
HANSONS PAKISTAN
113
113
How does removing the mouse module help?
– Nathan Thompson
Aug 19 at 23:36
add a comment |
How does removing the mouse module help?
– Nathan Thompson
Aug 19 at 23:36
How does removing the mouse module help?
– Nathan Thompson
Aug 19 at 23:36
How does removing the mouse module help?
– Nathan Thompson
Aug 19 at 23:36
add a comment |
up vote
0
down vote
This removes the mouse. If you run the above command by mistake, run this: sudo modprobe -a psmouse
and what happens after running that cmd?
– Pierre.Vriens
Oct 28 at 13:26
add a comment |
up vote
0
down vote
This removes the mouse. If you run the above command by mistake, run this: sudo modprobe -a psmouse
and what happens after running that cmd?
– Pierre.Vriens
Oct 28 at 13:26
add a comment |
up vote
0
down vote
up vote
0
down vote
This removes the mouse. If you run the above command by mistake, run this: sudo modprobe -a psmouse
This removes the mouse. If you run the above command by mistake, run this: sudo modprobe -a psmouse
answered Oct 28 at 13:14
Amresh Kadian
1
1
and what happens after running that cmd?
– Pierre.Vriens
Oct 28 at 13:26
add a comment |
and what happens after running that cmd?
– Pierre.Vriens
Oct 28 at 13:26
and what happens after running that cmd?
– Pierre.Vriens
Oct 28 at 13:26
and what happens after running that cmd?
– Pierre.Vriens
Oct 28 at 13:26
add a comment |
up vote
0
down vote
I had the same problem using a Razer Diamondback 2 mouse on openSUSE Tumbleweed and was able to fix it. I've included a description on how I solved the problem below, since I'm not using Ubuntu and as the problem seems to be very hardware specific.
tl;dr: Add the line following line to /etc/modprobe.d/50-blacklist.conf
:
blacklist mt76x2u
How to make sure the solution works for you:
It seems to be a problem with a MediaTek's mt76x2u firmware driver. Loading the driver seems to result in a page fault if the Razer device is plugged into USB 3 (at least that's what happened to my mouse and keyboard).
You should probably make sure first that you've got the same problem. dmesg | grep mt76x2u
got me several lines, including these two:
[ 10.367973] mt76x2u 5-4.2:1.0: firmware upload timed out
[ 15.552552] mt76x2u: probe of 5-4.2:1.0 failed with error -5
You should also see similar errors in journalctl
.
Once you've made sure that you have the same problem, you just need to disable the driver. It was recently added to linux-firmware, and everything worked fine for me before, so I concluded that I just don't need it.
Find your modprobe blacklist. For me it's /etc/modprobe.d/50-blacklist.conf
, but appearently its /etc/modprobe.d/blacklist.conf
on some other distributions. Then blacklist the kernel module by entering the line blacklist mt76x2u
, save and reboot.
New contributor
Thanks for your suggestion. It appears I do not have the same problem that you have, but I was able to find the info in dmesg that describes what is going on. I've updated my question with the information.
– Nathan Thompson
Nov 19 at 16:03
add a comment |
up vote
0
down vote
I had the same problem using a Razer Diamondback 2 mouse on openSUSE Tumbleweed and was able to fix it. I've included a description on how I solved the problem below, since I'm not using Ubuntu and as the problem seems to be very hardware specific.
tl;dr: Add the line following line to /etc/modprobe.d/50-blacklist.conf
:
blacklist mt76x2u
How to make sure the solution works for you:
It seems to be a problem with a MediaTek's mt76x2u firmware driver. Loading the driver seems to result in a page fault if the Razer device is plugged into USB 3 (at least that's what happened to my mouse and keyboard).
You should probably make sure first that you've got the same problem. dmesg | grep mt76x2u
got me several lines, including these two:
[ 10.367973] mt76x2u 5-4.2:1.0: firmware upload timed out
[ 15.552552] mt76x2u: probe of 5-4.2:1.0 failed with error -5
You should also see similar errors in journalctl
.
Once you've made sure that you have the same problem, you just need to disable the driver. It was recently added to linux-firmware, and everything worked fine for me before, so I concluded that I just don't need it.
Find your modprobe blacklist. For me it's /etc/modprobe.d/50-blacklist.conf
, but appearently its /etc/modprobe.d/blacklist.conf
on some other distributions. Then blacklist the kernel module by entering the line blacklist mt76x2u
, save and reboot.
New contributor
Thanks for your suggestion. It appears I do not have the same problem that you have, but I was able to find the info in dmesg that describes what is going on. I've updated my question with the information.
– Nathan Thompson
Nov 19 at 16:03
add a comment |
up vote
0
down vote
up vote
0
down vote
I had the same problem using a Razer Diamondback 2 mouse on openSUSE Tumbleweed and was able to fix it. I've included a description on how I solved the problem below, since I'm not using Ubuntu and as the problem seems to be very hardware specific.
tl;dr: Add the line following line to /etc/modprobe.d/50-blacklist.conf
:
blacklist mt76x2u
How to make sure the solution works for you:
It seems to be a problem with a MediaTek's mt76x2u firmware driver. Loading the driver seems to result in a page fault if the Razer device is plugged into USB 3 (at least that's what happened to my mouse and keyboard).
You should probably make sure first that you've got the same problem. dmesg | grep mt76x2u
got me several lines, including these two:
[ 10.367973] mt76x2u 5-4.2:1.0: firmware upload timed out
[ 15.552552] mt76x2u: probe of 5-4.2:1.0 failed with error -5
You should also see similar errors in journalctl
.
Once you've made sure that you have the same problem, you just need to disable the driver. It was recently added to linux-firmware, and everything worked fine for me before, so I concluded that I just don't need it.
Find your modprobe blacklist. For me it's /etc/modprobe.d/50-blacklist.conf
, but appearently its /etc/modprobe.d/blacklist.conf
on some other distributions. Then blacklist the kernel module by entering the line blacklist mt76x2u
, save and reboot.
New contributor
I had the same problem using a Razer Diamondback 2 mouse on openSUSE Tumbleweed and was able to fix it. I've included a description on how I solved the problem below, since I'm not using Ubuntu and as the problem seems to be very hardware specific.
tl;dr: Add the line following line to /etc/modprobe.d/50-blacklist.conf
:
blacklist mt76x2u
How to make sure the solution works for you:
It seems to be a problem with a MediaTek's mt76x2u firmware driver. Loading the driver seems to result in a page fault if the Razer device is plugged into USB 3 (at least that's what happened to my mouse and keyboard).
You should probably make sure first that you've got the same problem. dmesg | grep mt76x2u
got me several lines, including these two:
[ 10.367973] mt76x2u 5-4.2:1.0: firmware upload timed out
[ 15.552552] mt76x2u: probe of 5-4.2:1.0 failed with error -5
You should also see similar errors in journalctl
.
Once you've made sure that you have the same problem, you just need to disable the driver. It was recently added to linux-firmware, and everything worked fine for me before, so I concluded that I just don't need it.
Find your modprobe blacklist. For me it's /etc/modprobe.d/50-blacklist.conf
, but appearently its /etc/modprobe.d/blacklist.conf
on some other distributions. Then blacklist the kernel module by entering the line blacklist mt76x2u
, save and reboot.
New contributor
edited Nov 18 at 9:45
Thomas
3,45081427
3,45081427
New contributor
answered Nov 18 at 9:34
tumbleweed_user
1
1
New contributor
New contributor
Thanks for your suggestion. It appears I do not have the same problem that you have, but I was able to find the info in dmesg that describes what is going on. I've updated my question with the information.
– Nathan Thompson
Nov 19 at 16:03
add a comment |
Thanks for your suggestion. It appears I do not have the same problem that you have, but I was able to find the info in dmesg that describes what is going on. I've updated my question with the information.
– Nathan Thompson
Nov 19 at 16:03
Thanks for your suggestion. It appears I do not have the same problem that you have, but I was able to find the info in dmesg that describes what is going on. I've updated my question with the information.
– Nathan Thompson
Nov 19 at 16:03
Thanks for your suggestion. It appears I do not have the same problem that you have, but I was able to find the info in dmesg that describes what is going on. I've updated my question with the information.
– Nathan Thompson
Nov 19 at 16:03
add a comment |
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