Apple TV Remote option in iPhone Control Center doesn't work











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I have an Apple TV which works perfectly. On my iPhone 6s I've been using the Apple TV Remote app for quite some time and that too works perfectly.



A week ago I activated the Apple TV Remote option for the Control Center (in Settings > Control Centre > Customise Controls) and for the past week I've been trying to get it to work, but for some unknown reason it never ever finds my Apple TV. It just keeps searching and searching!





How do I get this to work? It would be fantastic to use this from the Control Center!










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    up vote
    11
    down vote

    favorite












    I have an Apple TV which works perfectly. On my iPhone 6s I've been using the Apple TV Remote app for quite some time and that too works perfectly.



    A week ago I activated the Apple TV Remote option for the Control Center (in Settings > Control Centre > Customise Controls) and for the past week I've been trying to get it to work, but for some unknown reason it never ever finds my Apple TV. It just keeps searching and searching!





    How do I get this to work? It would be fantastic to use this from the Control Center!










    share|improve this question


























      up vote
      11
      down vote

      favorite









      up vote
      11
      down vote

      favorite











      I have an Apple TV which works perfectly. On my iPhone 6s I've been using the Apple TV Remote app for quite some time and that too works perfectly.



      A week ago I activated the Apple TV Remote option for the Control Center (in Settings > Control Centre > Customise Controls) and for the past week I've been trying to get it to work, but for some unknown reason it never ever finds my Apple TV. It just keeps searching and searching!





      How do I get this to work? It would be fantastic to use this from the Control Center!










      share|improve this question















      I have an Apple TV which works perfectly. On my iPhone 6s I've been using the Apple TV Remote app for quite some time and that too works perfectly.



      A week ago I activated the Apple TV Remote option for the Control Center (in Settings > Control Centre > Customise Controls) and for the past week I've been trying to get it to work, but for some unknown reason it never ever finds my Apple TV. It just keeps searching and searching!





      How do I get this to work? It would be fantastic to use this from the Control Center!







      ios appletv remote-control control-center






      share|improve this question















      share|improve this question













      share|improve this question




      share|improve this question








      edited Nov 30 at 15:42









      Monomeeth

      45.1k795137




      45.1k795137










      asked Nov 30 at 14:47









      user312380

      585




      585






















          1 Answer
          1






          active

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          up vote
          12
          down vote



          accepted










          My guess is that you’re using either a 2nd or 3rd generation Apple TV.



          The iTunes Remote and Apple TV Remote apps available from the iOS App Store will work with all Apple TV units going back to the Apple TV 2. However, the Apple TV Remote option you can configure as a control in Control Centre will currently only work with the Apple TV 4 and Apple TV 4K units. Unfortunately, Apple hasn’t made this obvious in the user interface and as a result no error or info message is shown to let the user know.






          share|improve this answer





















          • You are correct, it's an ATV3. What a bummer! :[
            – user312380
            Nov 30 at 15:50










          • Agreed. If you feel so inclined, you can provide feedback to Apple about at least providing info to users (within the interface) about which models of Apple TV this option works with.
            – Monomeeth
            Nov 30 at 15:54











          Your Answer








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          1 Answer
          1






          active

          oldest

          votes








          1 Answer
          1






          active

          oldest

          votes









          active

          oldest

          votes






          active

          oldest

          votes








          up vote
          12
          down vote



          accepted










          My guess is that you’re using either a 2nd or 3rd generation Apple TV.



          The iTunes Remote and Apple TV Remote apps available from the iOS App Store will work with all Apple TV units going back to the Apple TV 2. However, the Apple TV Remote option you can configure as a control in Control Centre will currently only work with the Apple TV 4 and Apple TV 4K units. Unfortunately, Apple hasn’t made this obvious in the user interface and as a result no error or info message is shown to let the user know.






          share|improve this answer





















          • You are correct, it's an ATV3. What a bummer! :[
            – user312380
            Nov 30 at 15:50










          • Agreed. If you feel so inclined, you can provide feedback to Apple about at least providing info to users (within the interface) about which models of Apple TV this option works with.
            – Monomeeth
            Nov 30 at 15:54















          up vote
          12
          down vote



          accepted










          My guess is that you’re using either a 2nd or 3rd generation Apple TV.



          The iTunes Remote and Apple TV Remote apps available from the iOS App Store will work with all Apple TV units going back to the Apple TV 2. However, the Apple TV Remote option you can configure as a control in Control Centre will currently only work with the Apple TV 4 and Apple TV 4K units. Unfortunately, Apple hasn’t made this obvious in the user interface and as a result no error or info message is shown to let the user know.






          share|improve this answer





















          • You are correct, it's an ATV3. What a bummer! :[
            – user312380
            Nov 30 at 15:50










          • Agreed. If you feel so inclined, you can provide feedback to Apple about at least providing info to users (within the interface) about which models of Apple TV this option works with.
            – Monomeeth
            Nov 30 at 15:54













          up vote
          12
          down vote



          accepted







          up vote
          12
          down vote



          accepted






          My guess is that you’re using either a 2nd or 3rd generation Apple TV.



          The iTunes Remote and Apple TV Remote apps available from the iOS App Store will work with all Apple TV units going back to the Apple TV 2. However, the Apple TV Remote option you can configure as a control in Control Centre will currently only work with the Apple TV 4 and Apple TV 4K units. Unfortunately, Apple hasn’t made this obvious in the user interface and as a result no error or info message is shown to let the user know.






          share|improve this answer












          My guess is that you’re using either a 2nd or 3rd generation Apple TV.



          The iTunes Remote and Apple TV Remote apps available from the iOS App Store will work with all Apple TV units going back to the Apple TV 2. However, the Apple TV Remote option you can configure as a control in Control Centre will currently only work with the Apple TV 4 and Apple TV 4K units. Unfortunately, Apple hasn’t made this obvious in the user interface and as a result no error or info message is shown to let the user know.







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Nov 30 at 14:52









          Monomeeth

          45.1k795137




          45.1k795137












          • You are correct, it's an ATV3. What a bummer! :[
            – user312380
            Nov 30 at 15:50










          • Agreed. If you feel so inclined, you can provide feedback to Apple about at least providing info to users (within the interface) about which models of Apple TV this option works with.
            – Monomeeth
            Nov 30 at 15:54


















          • You are correct, it's an ATV3. What a bummer! :[
            – user312380
            Nov 30 at 15:50










          • Agreed. If you feel so inclined, you can provide feedback to Apple about at least providing info to users (within the interface) about which models of Apple TV this option works with.
            – Monomeeth
            Nov 30 at 15:54
















          You are correct, it's an ATV3. What a bummer! :[
          – user312380
          Nov 30 at 15:50




          You are correct, it's an ATV3. What a bummer! :[
          – user312380
          Nov 30 at 15:50












          Agreed. If you feel so inclined, you can provide feedback to Apple about at least providing info to users (within the interface) about which models of Apple TV this option works with.
          – Monomeeth
          Nov 30 at 15:54




          Agreed. If you feel so inclined, you can provide feedback to Apple about at least providing info to users (within the interface) about which models of Apple TV this option works with.
          – Monomeeth
          Nov 30 at 15:54


















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