How do I fix my connection to api.snapcraft.io












1















While trying to upgrade Ubuntu from 16.04 to 18.04 I get the following output:




Connection to Snap Store failed



Your system does not have a connection to the Snap Store. For the
best upgrade experience make sure that your system can connect to
api.snapcraft.io.
Do you still want to continue with the upgrade?



Continue [yN]




I would like to fix this before updating. I can find similar problems described online, but they all seem to be caused by snapcraft.io being temporarily down which is not the case right now according to status.snapcraft.io.



(edit: One of these similar problems is Problem with snap store which is mentioned in the comments below as a possible duplicate, but as that question contains very little info it is difficult to know whether the problem is the same and no answers are given that are helpful in my case.)



If I try to run




snap install hello




I get




net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)



error: unable to contact snap store




There is nothing wrong with my internet connection. 'snap version' gives me




snap 2.36.3



snapd 2.36.3



series 16



ubuntu 16.04



kernel 4.15.0-43-generic




Any ideas on what might be the problem and how to fix it?










share|improve this question




















  • 3





    Possible duplicate of Problem with snap store

    – N0rbert
    Jan 2 at 9:47











  • @N0bert: So this is one of the similar problems I mention where it seems that the problem was caused by snapcraft.io being down. But the error mentioned in that post is the same and the poster never accepted an answer. So what do I do when neither "That solved my problem" or "No, my question is different." really applies?

    – AstridNeu
    Jan 2 at 10:06
















1















While trying to upgrade Ubuntu from 16.04 to 18.04 I get the following output:




Connection to Snap Store failed



Your system does not have a connection to the Snap Store. For the
best upgrade experience make sure that your system can connect to
api.snapcraft.io.
Do you still want to continue with the upgrade?



Continue [yN]




I would like to fix this before updating. I can find similar problems described online, but they all seem to be caused by snapcraft.io being temporarily down which is not the case right now according to status.snapcraft.io.



(edit: One of these similar problems is Problem with snap store which is mentioned in the comments below as a possible duplicate, but as that question contains very little info it is difficult to know whether the problem is the same and no answers are given that are helpful in my case.)



If I try to run




snap install hello




I get




net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)



error: unable to contact snap store




There is nothing wrong with my internet connection. 'snap version' gives me




snap 2.36.3



snapd 2.36.3



series 16



ubuntu 16.04



kernel 4.15.0-43-generic




Any ideas on what might be the problem and how to fix it?










share|improve this question




















  • 3





    Possible duplicate of Problem with snap store

    – N0rbert
    Jan 2 at 9:47











  • @N0bert: So this is one of the similar problems I mention where it seems that the problem was caused by snapcraft.io being down. But the error mentioned in that post is the same and the poster never accepted an answer. So what do I do when neither "That solved my problem" or "No, my question is different." really applies?

    – AstridNeu
    Jan 2 at 10:06














1












1








1








While trying to upgrade Ubuntu from 16.04 to 18.04 I get the following output:




Connection to Snap Store failed



Your system does not have a connection to the Snap Store. For the
best upgrade experience make sure that your system can connect to
api.snapcraft.io.
Do you still want to continue with the upgrade?



Continue [yN]




I would like to fix this before updating. I can find similar problems described online, but they all seem to be caused by snapcraft.io being temporarily down which is not the case right now according to status.snapcraft.io.



(edit: One of these similar problems is Problem with snap store which is mentioned in the comments below as a possible duplicate, but as that question contains very little info it is difficult to know whether the problem is the same and no answers are given that are helpful in my case.)



If I try to run




snap install hello




I get




net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)



error: unable to contact snap store




There is nothing wrong with my internet connection. 'snap version' gives me




snap 2.36.3



snapd 2.36.3



series 16



ubuntu 16.04



kernel 4.15.0-43-generic




Any ideas on what might be the problem and how to fix it?










share|improve this question
















While trying to upgrade Ubuntu from 16.04 to 18.04 I get the following output:




Connection to Snap Store failed



Your system does not have a connection to the Snap Store. For the
best upgrade experience make sure that your system can connect to
api.snapcraft.io.
Do you still want to continue with the upgrade?



Continue [yN]




I would like to fix this before updating. I can find similar problems described online, but they all seem to be caused by snapcraft.io being temporarily down which is not the case right now according to status.snapcraft.io.



(edit: One of these similar problems is Problem with snap store which is mentioned in the comments below as a possible duplicate, but as that question contains very little info it is difficult to know whether the problem is the same and no answers are given that are helpful in my case.)



If I try to run




snap install hello




I get




net/http: request canceled while waiting for connection (Client.Timeout exceeded while awaiting headers)



error: unable to contact snap store




There is nothing wrong with my internet connection. 'snap version' gives me




snap 2.36.3



snapd 2.36.3



series 16



ubuntu 16.04



kernel 4.15.0-43-generic




Any ideas on what might be the problem and how to fix it?







snap






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Jan 2 at 12:47







AstridNeu

















asked Jan 1 at 22:06









AstridNeuAstridNeu

62




62








  • 3





    Possible duplicate of Problem with snap store

    – N0rbert
    Jan 2 at 9:47











  • @N0bert: So this is one of the similar problems I mention where it seems that the problem was caused by snapcraft.io being down. But the error mentioned in that post is the same and the poster never accepted an answer. So what do I do when neither "That solved my problem" or "No, my question is different." really applies?

    – AstridNeu
    Jan 2 at 10:06














  • 3





    Possible duplicate of Problem with snap store

    – N0rbert
    Jan 2 at 9:47











  • @N0bert: So this is one of the similar problems I mention where it seems that the problem was caused by snapcraft.io being down. But the error mentioned in that post is the same and the poster never accepted an answer. So what do I do when neither "That solved my problem" or "No, my question is different." really applies?

    – AstridNeu
    Jan 2 at 10:06








3




3





Possible duplicate of Problem with snap store

– N0rbert
Jan 2 at 9:47





Possible duplicate of Problem with snap store

– N0rbert
Jan 2 at 9:47













@N0bert: So this is one of the similar problems I mention where it seems that the problem was caused by snapcraft.io being down. But the error mentioned in that post is the same and the poster never accepted an answer. So what do I do when neither "That solved my problem" or "No, my question is different." really applies?

– AstridNeu
Jan 2 at 10:06





@N0bert: So this is one of the similar problems I mention where it seems that the problem was caused by snapcraft.io being down. But the error mentioned in that post is the same and the poster never accepted an answer. So what do I do when neither "That solved my problem" or "No, my question is different." really applies?

– AstridNeu
Jan 2 at 10:06










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