Cannot mount External USB Drive on Ubuntu 18.04











up vote
0
down vote

favorite












Ubuntu: 18.04
USB Drive: Seagate GoFlex Desk (3Tb)



I can mount it on another machine on both Windows and Ubuntu (18.04)



The dmesg reports:

[ 1019.274572] usb 2-1: USB disconnect, device number 3
[ 1032.689942] usb 2-1: new SuperSpeed USB device number 4 using xhci_hcd
[ 1032.711420] usb 2-1: New USB device found, idVendor=0bc2, idProduct=50a5
[ 1032.711428] usb 2-1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 1032.711434] usb 2-1: Product: GoFlex Desk
[ 1032.711439] usb 2-1: Manufacturer: Seagate
[ 1032.711444] usb 2-1: SerialNumber: NA0MBMMT
[ 1032.712497] usb-storage 2-1:1.0: USB Mass Storage device detected
[ 1032.712938] scsi host0: usb-storage 2-1:1.0
[ 1033.743644] scsi 0:0:0:0: Direct-Access Seagate GoFlex Desk 0D19 PQ: 0 ANSI: 5
[ 1033.744942] sd 0:0:0:0: Attached scsi generic sg1 type 0
[ 1033.745483] sd 0:0:0:0: [sdb] 732566645 4096-byte logical blocks: (3.00 TB/2.73 TiB)
[ 1033.745923] sd 0:0:0:0: [sdb] Write Protect is off
[ 1033.745931] sd 0:0:0:0: [sdb] Mode Sense: 4f 00 00 00
[ 1033.746316] sd 0:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
[ 1033.760116] sdb: sdb1
[ 1033.761280] sd 0:0:0:0: [sdb] Attached SCSI disk
[ 1033.974667] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1034.146562] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1034.314106] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1034.482734] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1034.654193] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1034.822226] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1034.843511] sd 0:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
[ 1034.843520] sd 0:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 00 00 10 00 00 30 00
[ 1034.843526] print_req_error: I/O error, dev sdb, sector 128
[ 1034.978232] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1035.154185] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1035.322153] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1035.490175] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1035.662689] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1035.830250] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1035.851639] sd 0:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
[ 1035.851647] sd 0:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 00 00 10 00 00 01 00
[ 1035.851652] print_req_error: I/O error, dev sdb, sector 128
[ 1035.851663] Buffer I/O error on dev sdb, logical block 16, async page read
[ 1035.986558] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1036.158181] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1036.326241] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1036.494574] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1036.666170] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1036.838112] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1036.859691] sd 0:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
[ 1036.859700] sd 0:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 00 00 10 00 00 01 00
[ 1036.859704] print_req_error: I/O error, dev sdb, sector 128
[ 1036.859715] Buffer I/O error on dev sdb, logical block 16, async page read
[ 1036.994627] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1037.162194] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1037.330671] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1037.502593] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1037.674565] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1037.842148] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1037.998568] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1038.158610] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1038.326168] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1038.494212] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1038.666088] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1038.838106] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1039.006423] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1039.027309] sd 0:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
[ 1039.027318] sd 0:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 2b aa 0a 0f 00 00 01 00
[ 1039.027323] print_req_error: I/O error, dev sdb, sector 5860511864
[ 1039.162519] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1039.330357] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1039.498607] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1039.670622] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1039.838074] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1040.010229] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1040.166228] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1040.334225] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1040.502592] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1040.670166] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1040.842187] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1041.014403] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1041.035690] sd 0:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
[ 1041.035700] sd 0:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 2b aa 0a 0f 00 00 01 00
[ 1041.035705] print_req_error: I/O error, dev sdb, sector 5860511864
[ 1041.035719] Buffer I/O error on dev sdb1, logical block 732563920, async page read
[ 1041.174731] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1041.342163] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1041.514589] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1041.682152] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1041.850156] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1042.018378] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1042.174419] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1042.342076] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1042.510561] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1042.678675] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1042.846135] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
[ 1043.014131] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd



On my other Ubuntu the dmesg reports:

[ 4252.443444] usb 1-1.1: new high-speed USB device number 8 using ehci-pci
[ 4252.650818] usb 1-1.1: New USB device found, idVendor=0bc2, idProduct=50a5
[ 4252.650825] usb 1-1.1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[ 4252.650830] usb 1-1.1: Product: GoFlex Desk
[ 4252.650834] usb 1-1.1: Manufacturer: Seagate
[ 4252.650838] usb 1-1.1: SerialNumber: NA0MBMMT
[ 4252.651682] usb-storage 1-1.1:1.0: USB Mass Storage device detected
[ 4252.652040] scsi host6: usb-storage 1-1.1:1.0
[ 4253.661354] scsi 6:0:0:0: Direct-Access Seagate GoFlex Desk 0D19 PQ: 0 ANSI: 5
[ 4253.662161] sd 6:0:0:0: Attached scsi generic sg1 type 0
[ 4253.663343] sd 6:0:0:0: [sdb] 732566645 4096-byte logical blocks: (3.00 TB/2.73 TiB)
[ 4253.664453] sd 6:0:0:0: [sdb] Write Protect is off
[ 4253.664455] sd 6:0:0:0: [sdb] Mode Sense: 4f 00 00 00
[ 4253.665577] sd 6:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
[ 4253.686130] sdb: sdb1
[ 4253.689726] sd 6:0:0:0: [sdb] Attached SCSI disk










share|improve this question




























    up vote
    0
    down vote

    favorite












    Ubuntu: 18.04
    USB Drive: Seagate GoFlex Desk (3Tb)



    I can mount it on another machine on both Windows and Ubuntu (18.04)



    The dmesg reports:

    [ 1019.274572] usb 2-1: USB disconnect, device number 3
    [ 1032.689942] usb 2-1: new SuperSpeed USB device number 4 using xhci_hcd
    [ 1032.711420] usb 2-1: New USB device found, idVendor=0bc2, idProduct=50a5
    [ 1032.711428] usb 2-1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
    [ 1032.711434] usb 2-1: Product: GoFlex Desk
    [ 1032.711439] usb 2-1: Manufacturer: Seagate
    [ 1032.711444] usb 2-1: SerialNumber: NA0MBMMT
    [ 1032.712497] usb-storage 2-1:1.0: USB Mass Storage device detected
    [ 1032.712938] scsi host0: usb-storage 2-1:1.0
    [ 1033.743644] scsi 0:0:0:0: Direct-Access Seagate GoFlex Desk 0D19 PQ: 0 ANSI: 5
    [ 1033.744942] sd 0:0:0:0: Attached scsi generic sg1 type 0
    [ 1033.745483] sd 0:0:0:0: [sdb] 732566645 4096-byte logical blocks: (3.00 TB/2.73 TiB)
    [ 1033.745923] sd 0:0:0:0: [sdb] Write Protect is off
    [ 1033.745931] sd 0:0:0:0: [sdb] Mode Sense: 4f 00 00 00
    [ 1033.746316] sd 0:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
    [ 1033.760116] sdb: sdb1
    [ 1033.761280] sd 0:0:0:0: [sdb] Attached SCSI disk
    [ 1033.974667] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1034.146562] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1034.314106] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1034.482734] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1034.654193] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1034.822226] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1034.843511] sd 0:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
    [ 1034.843520] sd 0:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 00 00 10 00 00 30 00
    [ 1034.843526] print_req_error: I/O error, dev sdb, sector 128
    [ 1034.978232] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1035.154185] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1035.322153] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1035.490175] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1035.662689] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1035.830250] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1035.851639] sd 0:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
    [ 1035.851647] sd 0:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 00 00 10 00 00 01 00
    [ 1035.851652] print_req_error: I/O error, dev sdb, sector 128
    [ 1035.851663] Buffer I/O error on dev sdb, logical block 16, async page read
    [ 1035.986558] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1036.158181] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1036.326241] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1036.494574] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1036.666170] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1036.838112] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1036.859691] sd 0:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
    [ 1036.859700] sd 0:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 00 00 10 00 00 01 00
    [ 1036.859704] print_req_error: I/O error, dev sdb, sector 128
    [ 1036.859715] Buffer I/O error on dev sdb, logical block 16, async page read
    [ 1036.994627] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1037.162194] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1037.330671] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1037.502593] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1037.674565] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1037.842148] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1037.998568] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1038.158610] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1038.326168] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1038.494212] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1038.666088] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1038.838106] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1039.006423] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1039.027309] sd 0:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
    [ 1039.027318] sd 0:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 2b aa 0a 0f 00 00 01 00
    [ 1039.027323] print_req_error: I/O error, dev sdb, sector 5860511864
    [ 1039.162519] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1039.330357] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1039.498607] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1039.670622] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1039.838074] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1040.010229] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1040.166228] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1040.334225] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1040.502592] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1040.670166] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1040.842187] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1041.014403] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1041.035690] sd 0:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
    [ 1041.035700] sd 0:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 2b aa 0a 0f 00 00 01 00
    [ 1041.035705] print_req_error: I/O error, dev sdb, sector 5860511864
    [ 1041.035719] Buffer I/O error on dev sdb1, logical block 732563920, async page read
    [ 1041.174731] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1041.342163] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1041.514589] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1041.682152] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1041.850156] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1042.018378] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1042.174419] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1042.342076] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1042.510561] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1042.678675] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1042.846135] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
    [ 1043.014131] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd



    On my other Ubuntu the dmesg reports:

    [ 4252.443444] usb 1-1.1: new high-speed USB device number 8 using ehci-pci
    [ 4252.650818] usb 1-1.1: New USB device found, idVendor=0bc2, idProduct=50a5
    [ 4252.650825] usb 1-1.1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
    [ 4252.650830] usb 1-1.1: Product: GoFlex Desk
    [ 4252.650834] usb 1-1.1: Manufacturer: Seagate
    [ 4252.650838] usb 1-1.1: SerialNumber: NA0MBMMT
    [ 4252.651682] usb-storage 1-1.1:1.0: USB Mass Storage device detected
    [ 4252.652040] scsi host6: usb-storage 1-1.1:1.0
    [ 4253.661354] scsi 6:0:0:0: Direct-Access Seagate GoFlex Desk 0D19 PQ: 0 ANSI: 5
    [ 4253.662161] sd 6:0:0:0: Attached scsi generic sg1 type 0
    [ 4253.663343] sd 6:0:0:0: [sdb] 732566645 4096-byte logical blocks: (3.00 TB/2.73 TiB)
    [ 4253.664453] sd 6:0:0:0: [sdb] Write Protect is off
    [ 4253.664455] sd 6:0:0:0: [sdb] Mode Sense: 4f 00 00 00
    [ 4253.665577] sd 6:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
    [ 4253.686130] sdb: sdb1
    [ 4253.689726] sd 6:0:0:0: [sdb] Attached SCSI disk










    share|improve this question


























      up vote
      0
      down vote

      favorite









      up vote
      0
      down vote

      favorite











      Ubuntu: 18.04
      USB Drive: Seagate GoFlex Desk (3Tb)



      I can mount it on another machine on both Windows and Ubuntu (18.04)



      The dmesg reports:

      [ 1019.274572] usb 2-1: USB disconnect, device number 3
      [ 1032.689942] usb 2-1: new SuperSpeed USB device number 4 using xhci_hcd
      [ 1032.711420] usb 2-1: New USB device found, idVendor=0bc2, idProduct=50a5
      [ 1032.711428] usb 2-1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
      [ 1032.711434] usb 2-1: Product: GoFlex Desk
      [ 1032.711439] usb 2-1: Manufacturer: Seagate
      [ 1032.711444] usb 2-1: SerialNumber: NA0MBMMT
      [ 1032.712497] usb-storage 2-1:1.0: USB Mass Storage device detected
      [ 1032.712938] scsi host0: usb-storage 2-1:1.0
      [ 1033.743644] scsi 0:0:0:0: Direct-Access Seagate GoFlex Desk 0D19 PQ: 0 ANSI: 5
      [ 1033.744942] sd 0:0:0:0: Attached scsi generic sg1 type 0
      [ 1033.745483] sd 0:0:0:0: [sdb] 732566645 4096-byte logical blocks: (3.00 TB/2.73 TiB)
      [ 1033.745923] sd 0:0:0:0: [sdb] Write Protect is off
      [ 1033.745931] sd 0:0:0:0: [sdb] Mode Sense: 4f 00 00 00
      [ 1033.746316] sd 0:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
      [ 1033.760116] sdb: sdb1
      [ 1033.761280] sd 0:0:0:0: [sdb] Attached SCSI disk
      [ 1033.974667] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1034.146562] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1034.314106] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1034.482734] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1034.654193] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1034.822226] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1034.843511] sd 0:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
      [ 1034.843520] sd 0:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 00 00 10 00 00 30 00
      [ 1034.843526] print_req_error: I/O error, dev sdb, sector 128
      [ 1034.978232] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1035.154185] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1035.322153] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1035.490175] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1035.662689] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1035.830250] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1035.851639] sd 0:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
      [ 1035.851647] sd 0:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 00 00 10 00 00 01 00
      [ 1035.851652] print_req_error: I/O error, dev sdb, sector 128
      [ 1035.851663] Buffer I/O error on dev sdb, logical block 16, async page read
      [ 1035.986558] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1036.158181] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1036.326241] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1036.494574] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1036.666170] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1036.838112] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1036.859691] sd 0:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
      [ 1036.859700] sd 0:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 00 00 10 00 00 01 00
      [ 1036.859704] print_req_error: I/O error, dev sdb, sector 128
      [ 1036.859715] Buffer I/O error on dev sdb, logical block 16, async page read
      [ 1036.994627] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1037.162194] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1037.330671] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1037.502593] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1037.674565] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1037.842148] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1037.998568] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1038.158610] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1038.326168] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1038.494212] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1038.666088] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1038.838106] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1039.006423] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1039.027309] sd 0:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
      [ 1039.027318] sd 0:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 2b aa 0a 0f 00 00 01 00
      [ 1039.027323] print_req_error: I/O error, dev sdb, sector 5860511864
      [ 1039.162519] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1039.330357] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1039.498607] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1039.670622] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1039.838074] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1040.010229] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1040.166228] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1040.334225] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1040.502592] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1040.670166] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1040.842187] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1041.014403] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1041.035690] sd 0:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
      [ 1041.035700] sd 0:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 2b aa 0a 0f 00 00 01 00
      [ 1041.035705] print_req_error: I/O error, dev sdb, sector 5860511864
      [ 1041.035719] Buffer I/O error on dev sdb1, logical block 732563920, async page read
      [ 1041.174731] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1041.342163] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1041.514589] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1041.682152] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1041.850156] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1042.018378] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1042.174419] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1042.342076] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1042.510561] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1042.678675] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1042.846135] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1043.014131] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd



      On my other Ubuntu the dmesg reports:

      [ 4252.443444] usb 1-1.1: new high-speed USB device number 8 using ehci-pci
      [ 4252.650818] usb 1-1.1: New USB device found, idVendor=0bc2, idProduct=50a5
      [ 4252.650825] usb 1-1.1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
      [ 4252.650830] usb 1-1.1: Product: GoFlex Desk
      [ 4252.650834] usb 1-1.1: Manufacturer: Seagate
      [ 4252.650838] usb 1-1.1: SerialNumber: NA0MBMMT
      [ 4252.651682] usb-storage 1-1.1:1.0: USB Mass Storage device detected
      [ 4252.652040] scsi host6: usb-storage 1-1.1:1.0
      [ 4253.661354] scsi 6:0:0:0: Direct-Access Seagate GoFlex Desk 0D19 PQ: 0 ANSI: 5
      [ 4253.662161] sd 6:0:0:0: Attached scsi generic sg1 type 0
      [ 4253.663343] sd 6:0:0:0: [sdb] 732566645 4096-byte logical blocks: (3.00 TB/2.73 TiB)
      [ 4253.664453] sd 6:0:0:0: [sdb] Write Protect is off
      [ 4253.664455] sd 6:0:0:0: [sdb] Mode Sense: 4f 00 00 00
      [ 4253.665577] sd 6:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
      [ 4253.686130] sdb: sdb1
      [ 4253.689726] sd 6:0:0:0: [sdb] Attached SCSI disk










      share|improve this question















      Ubuntu: 18.04
      USB Drive: Seagate GoFlex Desk (3Tb)



      I can mount it on another machine on both Windows and Ubuntu (18.04)



      The dmesg reports:

      [ 1019.274572] usb 2-1: USB disconnect, device number 3
      [ 1032.689942] usb 2-1: new SuperSpeed USB device number 4 using xhci_hcd
      [ 1032.711420] usb 2-1: New USB device found, idVendor=0bc2, idProduct=50a5
      [ 1032.711428] usb 2-1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
      [ 1032.711434] usb 2-1: Product: GoFlex Desk
      [ 1032.711439] usb 2-1: Manufacturer: Seagate
      [ 1032.711444] usb 2-1: SerialNumber: NA0MBMMT
      [ 1032.712497] usb-storage 2-1:1.0: USB Mass Storage device detected
      [ 1032.712938] scsi host0: usb-storage 2-1:1.0
      [ 1033.743644] scsi 0:0:0:0: Direct-Access Seagate GoFlex Desk 0D19 PQ: 0 ANSI: 5
      [ 1033.744942] sd 0:0:0:0: Attached scsi generic sg1 type 0
      [ 1033.745483] sd 0:0:0:0: [sdb] 732566645 4096-byte logical blocks: (3.00 TB/2.73 TiB)
      [ 1033.745923] sd 0:0:0:0: [sdb] Write Protect is off
      [ 1033.745931] sd 0:0:0:0: [sdb] Mode Sense: 4f 00 00 00
      [ 1033.746316] sd 0:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
      [ 1033.760116] sdb: sdb1
      [ 1033.761280] sd 0:0:0:0: [sdb] Attached SCSI disk
      [ 1033.974667] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1034.146562] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1034.314106] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1034.482734] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1034.654193] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1034.822226] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1034.843511] sd 0:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
      [ 1034.843520] sd 0:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 00 00 10 00 00 30 00
      [ 1034.843526] print_req_error: I/O error, dev sdb, sector 128
      [ 1034.978232] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1035.154185] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1035.322153] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1035.490175] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1035.662689] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1035.830250] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1035.851639] sd 0:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
      [ 1035.851647] sd 0:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 00 00 10 00 00 01 00
      [ 1035.851652] print_req_error: I/O error, dev sdb, sector 128
      [ 1035.851663] Buffer I/O error on dev sdb, logical block 16, async page read
      [ 1035.986558] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1036.158181] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1036.326241] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1036.494574] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1036.666170] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1036.838112] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1036.859691] sd 0:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
      [ 1036.859700] sd 0:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 00 00 10 00 00 01 00
      [ 1036.859704] print_req_error: I/O error, dev sdb, sector 128
      [ 1036.859715] Buffer I/O error on dev sdb, logical block 16, async page read
      [ 1036.994627] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1037.162194] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1037.330671] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1037.502593] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1037.674565] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1037.842148] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1037.998568] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1038.158610] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1038.326168] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1038.494212] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1038.666088] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1038.838106] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1039.006423] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1039.027309] sd 0:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
      [ 1039.027318] sd 0:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 2b aa 0a 0f 00 00 01 00
      [ 1039.027323] print_req_error: I/O error, dev sdb, sector 5860511864
      [ 1039.162519] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1039.330357] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1039.498607] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1039.670622] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1039.838074] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1040.010229] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1040.166228] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1040.334225] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1040.502592] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1040.670166] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1040.842187] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1041.014403] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1041.035690] sd 0:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
      [ 1041.035700] sd 0:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 2b aa 0a 0f 00 00 01 00
      [ 1041.035705] print_req_error: I/O error, dev sdb, sector 5860511864
      [ 1041.035719] Buffer I/O error on dev sdb1, logical block 732563920, async page read
      [ 1041.174731] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1041.342163] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1041.514589] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1041.682152] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1041.850156] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1042.018378] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1042.174419] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1042.342076] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1042.510561] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1042.678675] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1042.846135] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd
      [ 1043.014131] usb 2-1: reset SuperSpeed USB device number 4 using xhci_hcd



      On my other Ubuntu the dmesg reports:

      [ 4252.443444] usb 1-1.1: new high-speed USB device number 8 using ehci-pci
      [ 4252.650818] usb 1-1.1: New USB device found, idVendor=0bc2, idProduct=50a5
      [ 4252.650825] usb 1-1.1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
      [ 4252.650830] usb 1-1.1: Product: GoFlex Desk
      [ 4252.650834] usb 1-1.1: Manufacturer: Seagate
      [ 4252.650838] usb 1-1.1: SerialNumber: NA0MBMMT
      [ 4252.651682] usb-storage 1-1.1:1.0: USB Mass Storage device detected
      [ 4252.652040] scsi host6: usb-storage 1-1.1:1.0
      [ 4253.661354] scsi 6:0:0:0: Direct-Access Seagate GoFlex Desk 0D19 PQ: 0 ANSI: 5
      [ 4253.662161] sd 6:0:0:0: Attached scsi generic sg1 type 0
      [ 4253.663343] sd 6:0:0:0: [sdb] 732566645 4096-byte logical blocks: (3.00 TB/2.73 TiB)
      [ 4253.664453] sd 6:0:0:0: [sdb] Write Protect is off
      [ 4253.664455] sd 6:0:0:0: [sdb] Mode Sense: 4f 00 00 00
      [ 4253.665577] sd 6:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
      [ 4253.686130] sdb: sdb1
      [ 4253.689726] sd 6:0:0:0: [sdb] Attached SCSI disk







      18.04 usb mount hard-drive






      share|improve this question















      share|improve this question













      share|improve this question




      share|improve this question








      edited Dec 2 at 23:56

























      asked Dec 2 at 23:47









      Valerian

      12




      12



























          active

          oldest

          votes











          Your Answer








          StackExchange.ready(function() {
          var channelOptions = {
          tags: "".split(" "),
          id: "89"
          };
          initTagRenderer("".split(" "), "".split(" "), channelOptions);

          StackExchange.using("externalEditor", function() {
          // Have to fire editor after snippets, if snippets enabled
          if (StackExchange.settings.snippets.snippetsEnabled) {
          StackExchange.using("snippets", function() {
          createEditor();
          });
          }
          else {
          createEditor();
          }
          });

          function createEditor() {
          StackExchange.prepareEditor({
          heartbeatType: 'answer',
          convertImagesToLinks: true,
          noModals: true,
          showLowRepImageUploadWarning: true,
          reputationToPostImages: 10,
          bindNavPrevention: true,
          postfix: "",
          imageUploader: {
          brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
          contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
          allowUrls: true
          },
          onDemand: true,
          discardSelector: ".discard-answer"
          ,immediatelyShowMarkdownHelp:true
          });


          }
          });














          draft saved

          draft discarded


















          StackExchange.ready(
          function () {
          StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2faskubuntu.com%2fquestions%2f1098024%2fcannot-mount-external-usb-drive-on-ubuntu-18-04%23new-answer', 'question_page');
          }
          );

          Post as a guest















          Required, but never shown






























          active

          oldest

          votes













          active

          oldest

          votes









          active

          oldest

          votes






          active

          oldest

          votes
















          draft saved

          draft discarded




















































          Thanks for contributing an answer to Ask Ubuntu!


          • Please be sure to answer the question. Provide details and share your research!

          But avoid



          • Asking for help, clarification, or responding to other answers.

          • Making statements based on opinion; back them up with references or personal experience.


          To learn more, see our tips on writing great answers.





          Some of your past answers have not been well-received, and you're in danger of being blocked from answering.


          Please pay close attention to the following guidance:


          • Please be sure to answer the question. Provide details and share your research!

          But avoid



          • Asking for help, clarification, or responding to other answers.

          • Making statements based on opinion; back them up with references or personal experience.


          To learn more, see our tips on writing great answers.




          draft saved


          draft discarded














          StackExchange.ready(
          function () {
          StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2faskubuntu.com%2fquestions%2f1098024%2fcannot-mount-external-usb-drive-on-ubuntu-18-04%23new-answer', 'question_page');
          }
          );

          Post as a guest















          Required, but never shown





















































          Required, but never shown














          Required, but never shown












          Required, but never shown







          Required, but never shown

































          Required, but never shown














          Required, but never shown












          Required, but never shown







          Required, but never shown







          Popular posts from this blog

          Quarter-circle Tiles

          build a pushdown automaton that recognizes the reverse language of a given pushdown automaton?

          Mont Emei