Mouse doesn't work properly and random crashes












0














I recently installed Ubuntu on my new computer and I have to say that it has been a kinda bad experience so far. I've actually been wanting to use it for a while as I've become more enlightened about windows and its flaws and seeing others use it but I must say I didn't expect the amount of trouble I would have to make it work. I'm using Ubuntu 18.04 LTS and I pretty much have had trouble with it from the beginning even when trying to install it. I used rufus to make a bootable USB drive following the tutorial on tutorials.ubuntu. The first many times the installer would keep making errors such that it couldn't install Ubuntu, it was only later when I found out that I had to use rufus DD mode to install it properly. But the problems didn't end there. After the installation I thought everything would work, but the first thing that happened after it booted was that the mouse wouldn't function correctly, it was impossible to use the mouse to click anywhere outside the window that had focus making it almost impossible to navigate around, I have not yet found a permanent fix to that but I found out that when I get the bug I need to logout and then login and it will work. Other than that I get random crashes, sometimes almost constantly (particularly firefox likes to crash but sometimes the whole system or games crash as well) and other times it can work for hours with no issues at all. I do not believe it is a hardware issue as my computer is only 3 weeks old.
I would really like to find a solution because it is just unbearable to work on a computer like that, particularly when the reason I bought the new computer was because the old one had developed this problem (crashing not mouse problems). Any suggestions are appreciated, thanks in advance.



Update: So I tried disabling c-state control in the UEFI and setting power supply idle control to typical current idle which seems to have fixed my freezes and crashes. This is not ideal however as I mostly do light work and just want to save power.
I still can't figure out what the problem with the mouse and windows locking is.



My specs










share|improve this question
























  • In fact firefox crashed right now as i posted this question.
    – Mads
    Dec 19 '18 at 23:57










  • It would be perhaps enlightening to know what hardware you are using; also, near the end of your comments, you seemed to imply that the OLD COMPUTER had the same(mouse???) problems. If this is in fact true, well, then...have you tried another mouse?
    – Thomas Byers
    Dec 20 '18 at 0:01










  • I only offered the try another mouse suggestion, but I should have added, it seems to be clear that there are other problems(firefox, games) as well. Where did you get your download of 18.04? Other questions come to mind.
    – Thomas Byers
    Dec 20 '18 at 0:03










  • I added a picture of my specs to my question, I can see how it could be the mouse thats the issue, but I don't think its the problem because it works on my laptop. Sadly I don't have another mouse to test with.
    – Mads
    Dec 20 '18 at 0:06










  • I downloaded the iso from ubuntus official website
    – Mads
    Dec 20 '18 at 0:06
















0














I recently installed Ubuntu on my new computer and I have to say that it has been a kinda bad experience so far. I've actually been wanting to use it for a while as I've become more enlightened about windows and its flaws and seeing others use it but I must say I didn't expect the amount of trouble I would have to make it work. I'm using Ubuntu 18.04 LTS and I pretty much have had trouble with it from the beginning even when trying to install it. I used rufus to make a bootable USB drive following the tutorial on tutorials.ubuntu. The first many times the installer would keep making errors such that it couldn't install Ubuntu, it was only later when I found out that I had to use rufus DD mode to install it properly. But the problems didn't end there. After the installation I thought everything would work, but the first thing that happened after it booted was that the mouse wouldn't function correctly, it was impossible to use the mouse to click anywhere outside the window that had focus making it almost impossible to navigate around, I have not yet found a permanent fix to that but I found out that when I get the bug I need to logout and then login and it will work. Other than that I get random crashes, sometimes almost constantly (particularly firefox likes to crash but sometimes the whole system or games crash as well) and other times it can work for hours with no issues at all. I do not believe it is a hardware issue as my computer is only 3 weeks old.
I would really like to find a solution because it is just unbearable to work on a computer like that, particularly when the reason I bought the new computer was because the old one had developed this problem (crashing not mouse problems). Any suggestions are appreciated, thanks in advance.



Update: So I tried disabling c-state control in the UEFI and setting power supply idle control to typical current idle which seems to have fixed my freezes and crashes. This is not ideal however as I mostly do light work and just want to save power.
I still can't figure out what the problem with the mouse and windows locking is.



My specs










share|improve this question
























  • In fact firefox crashed right now as i posted this question.
    – Mads
    Dec 19 '18 at 23:57










  • It would be perhaps enlightening to know what hardware you are using; also, near the end of your comments, you seemed to imply that the OLD COMPUTER had the same(mouse???) problems. If this is in fact true, well, then...have you tried another mouse?
    – Thomas Byers
    Dec 20 '18 at 0:01










  • I only offered the try another mouse suggestion, but I should have added, it seems to be clear that there are other problems(firefox, games) as well. Where did you get your download of 18.04? Other questions come to mind.
    – Thomas Byers
    Dec 20 '18 at 0:03










  • I added a picture of my specs to my question, I can see how it could be the mouse thats the issue, but I don't think its the problem because it works on my laptop. Sadly I don't have another mouse to test with.
    – Mads
    Dec 20 '18 at 0:06










  • I downloaded the iso from ubuntus official website
    – Mads
    Dec 20 '18 at 0:06














0












0








0







I recently installed Ubuntu on my new computer and I have to say that it has been a kinda bad experience so far. I've actually been wanting to use it for a while as I've become more enlightened about windows and its flaws and seeing others use it but I must say I didn't expect the amount of trouble I would have to make it work. I'm using Ubuntu 18.04 LTS and I pretty much have had trouble with it from the beginning even when trying to install it. I used rufus to make a bootable USB drive following the tutorial on tutorials.ubuntu. The first many times the installer would keep making errors such that it couldn't install Ubuntu, it was only later when I found out that I had to use rufus DD mode to install it properly. But the problems didn't end there. After the installation I thought everything would work, but the first thing that happened after it booted was that the mouse wouldn't function correctly, it was impossible to use the mouse to click anywhere outside the window that had focus making it almost impossible to navigate around, I have not yet found a permanent fix to that but I found out that when I get the bug I need to logout and then login and it will work. Other than that I get random crashes, sometimes almost constantly (particularly firefox likes to crash but sometimes the whole system or games crash as well) and other times it can work for hours with no issues at all. I do not believe it is a hardware issue as my computer is only 3 weeks old.
I would really like to find a solution because it is just unbearable to work on a computer like that, particularly when the reason I bought the new computer was because the old one had developed this problem (crashing not mouse problems). Any suggestions are appreciated, thanks in advance.



Update: So I tried disabling c-state control in the UEFI and setting power supply idle control to typical current idle which seems to have fixed my freezes and crashes. This is not ideal however as I mostly do light work and just want to save power.
I still can't figure out what the problem with the mouse and windows locking is.



My specs










share|improve this question















I recently installed Ubuntu on my new computer and I have to say that it has been a kinda bad experience so far. I've actually been wanting to use it for a while as I've become more enlightened about windows and its flaws and seeing others use it but I must say I didn't expect the amount of trouble I would have to make it work. I'm using Ubuntu 18.04 LTS and I pretty much have had trouble with it from the beginning even when trying to install it. I used rufus to make a bootable USB drive following the tutorial on tutorials.ubuntu. The first many times the installer would keep making errors such that it couldn't install Ubuntu, it was only later when I found out that I had to use rufus DD mode to install it properly. But the problems didn't end there. After the installation I thought everything would work, but the first thing that happened after it booted was that the mouse wouldn't function correctly, it was impossible to use the mouse to click anywhere outside the window that had focus making it almost impossible to navigate around, I have not yet found a permanent fix to that but I found out that when I get the bug I need to logout and then login and it will work. Other than that I get random crashes, sometimes almost constantly (particularly firefox likes to crash but sometimes the whole system or games crash as well) and other times it can work for hours with no issues at all. I do not believe it is a hardware issue as my computer is only 3 weeks old.
I would really like to find a solution because it is just unbearable to work on a computer like that, particularly when the reason I bought the new computer was because the old one had developed this problem (crashing not mouse problems). Any suggestions are appreciated, thanks in advance.



Update: So I tried disabling c-state control in the UEFI and setting power supply idle control to typical current idle which seems to have fixed my freezes and crashes. This is not ideal however as I mostly do light work and just want to save power.
I still can't figure out what the problem with the mouse and windows locking is.



My specs







mouse crash






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Dec 26 '18 at 22:54







Mads

















asked Dec 19 '18 at 23:56









MadsMads

85




85












  • In fact firefox crashed right now as i posted this question.
    – Mads
    Dec 19 '18 at 23:57










  • It would be perhaps enlightening to know what hardware you are using; also, near the end of your comments, you seemed to imply that the OLD COMPUTER had the same(mouse???) problems. If this is in fact true, well, then...have you tried another mouse?
    – Thomas Byers
    Dec 20 '18 at 0:01










  • I only offered the try another mouse suggestion, but I should have added, it seems to be clear that there are other problems(firefox, games) as well. Where did you get your download of 18.04? Other questions come to mind.
    – Thomas Byers
    Dec 20 '18 at 0:03










  • I added a picture of my specs to my question, I can see how it could be the mouse thats the issue, but I don't think its the problem because it works on my laptop. Sadly I don't have another mouse to test with.
    – Mads
    Dec 20 '18 at 0:06










  • I downloaded the iso from ubuntus official website
    – Mads
    Dec 20 '18 at 0:06


















  • In fact firefox crashed right now as i posted this question.
    – Mads
    Dec 19 '18 at 23:57










  • It would be perhaps enlightening to know what hardware you are using; also, near the end of your comments, you seemed to imply that the OLD COMPUTER had the same(mouse???) problems. If this is in fact true, well, then...have you tried another mouse?
    – Thomas Byers
    Dec 20 '18 at 0:01










  • I only offered the try another mouse suggestion, but I should have added, it seems to be clear that there are other problems(firefox, games) as well. Where did you get your download of 18.04? Other questions come to mind.
    – Thomas Byers
    Dec 20 '18 at 0:03










  • I added a picture of my specs to my question, I can see how it could be the mouse thats the issue, but I don't think its the problem because it works on my laptop. Sadly I don't have another mouse to test with.
    – Mads
    Dec 20 '18 at 0:06










  • I downloaded the iso from ubuntus official website
    – Mads
    Dec 20 '18 at 0:06
















In fact firefox crashed right now as i posted this question.
– Mads
Dec 19 '18 at 23:57




In fact firefox crashed right now as i posted this question.
– Mads
Dec 19 '18 at 23:57












It would be perhaps enlightening to know what hardware you are using; also, near the end of your comments, you seemed to imply that the OLD COMPUTER had the same(mouse???) problems. If this is in fact true, well, then...have you tried another mouse?
– Thomas Byers
Dec 20 '18 at 0:01




It would be perhaps enlightening to know what hardware you are using; also, near the end of your comments, you seemed to imply that the OLD COMPUTER had the same(mouse???) problems. If this is in fact true, well, then...have you tried another mouse?
– Thomas Byers
Dec 20 '18 at 0:01












I only offered the try another mouse suggestion, but I should have added, it seems to be clear that there are other problems(firefox, games) as well. Where did you get your download of 18.04? Other questions come to mind.
– Thomas Byers
Dec 20 '18 at 0:03




I only offered the try another mouse suggestion, but I should have added, it seems to be clear that there are other problems(firefox, games) as well. Where did you get your download of 18.04? Other questions come to mind.
– Thomas Byers
Dec 20 '18 at 0:03












I added a picture of my specs to my question, I can see how it could be the mouse thats the issue, but I don't think its the problem because it works on my laptop. Sadly I don't have another mouse to test with.
– Mads
Dec 20 '18 at 0:06




I added a picture of my specs to my question, I can see how it could be the mouse thats the issue, but I don't think its the problem because it works on my laptop. Sadly I don't have another mouse to test with.
– Mads
Dec 20 '18 at 0:06












I downloaded the iso from ubuntus official website
– Mads
Dec 20 '18 at 0:06




I downloaded the iso from ubuntus official website
– Mads
Dec 20 '18 at 0:06










1 Answer
1






active

oldest

votes


















0














to fully help you, i need to know the computers name and year(as well as any changes from the stock GPU,CPU,RAM cards, etc). some basic troubleshooting for you would be to update BIOS,get drivers for everything(this is a common one), and if that doesnt help, then your pc may not be able to handle Ubuntu






share|improve this answer





















  • Ok so I have updated to the latest bios and the problem persists.
    – Mads
    Dec 20 '18 at 1:55










  • I tried disabling c-state control and setting power supply idle control to typical current idle which seems to have fixed the freezing/crashing but im afraid that my electric bill will spiral out of proportions because of this. It didn't fix the mouse/window problem.
    – Mads
    Dec 20 '18 at 14:32






  • 1




    By computer name and year what exactly do you mean? Its a new pc i build in november. By stock hardware do you imply that i had an old computer that i changed the hardware in? In that case I didnt change anything as i build the pc from scratch.
    – Mads
    Dec 20 '18 at 15:30












  • servethehome.com/…
    – Virtual Ghost
    2 days ago











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1 Answer
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oldest

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1 Answer
1






active

oldest

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active

oldest

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active

oldest

votes









0














to fully help you, i need to know the computers name and year(as well as any changes from the stock GPU,CPU,RAM cards, etc). some basic troubleshooting for you would be to update BIOS,get drivers for everything(this is a common one), and if that doesnt help, then your pc may not be able to handle Ubuntu






share|improve this answer





















  • Ok so I have updated to the latest bios and the problem persists.
    – Mads
    Dec 20 '18 at 1:55










  • I tried disabling c-state control and setting power supply idle control to typical current idle which seems to have fixed the freezing/crashing but im afraid that my electric bill will spiral out of proportions because of this. It didn't fix the mouse/window problem.
    – Mads
    Dec 20 '18 at 14:32






  • 1




    By computer name and year what exactly do you mean? Its a new pc i build in november. By stock hardware do you imply that i had an old computer that i changed the hardware in? In that case I didnt change anything as i build the pc from scratch.
    – Mads
    Dec 20 '18 at 15:30












  • servethehome.com/…
    – Virtual Ghost
    2 days ago
















0














to fully help you, i need to know the computers name and year(as well as any changes from the stock GPU,CPU,RAM cards, etc). some basic troubleshooting for you would be to update BIOS,get drivers for everything(this is a common one), and if that doesnt help, then your pc may not be able to handle Ubuntu






share|improve this answer





















  • Ok so I have updated to the latest bios and the problem persists.
    – Mads
    Dec 20 '18 at 1:55










  • I tried disabling c-state control and setting power supply idle control to typical current idle which seems to have fixed the freezing/crashing but im afraid that my electric bill will spiral out of proportions because of this. It didn't fix the mouse/window problem.
    – Mads
    Dec 20 '18 at 14:32






  • 1




    By computer name and year what exactly do you mean? Its a new pc i build in november. By stock hardware do you imply that i had an old computer that i changed the hardware in? In that case I didnt change anything as i build the pc from scratch.
    – Mads
    Dec 20 '18 at 15:30












  • servethehome.com/…
    – Virtual Ghost
    2 days ago














0












0








0






to fully help you, i need to know the computers name and year(as well as any changes from the stock GPU,CPU,RAM cards, etc). some basic troubleshooting for you would be to update BIOS,get drivers for everything(this is a common one), and if that doesnt help, then your pc may not be able to handle Ubuntu






share|improve this answer












to fully help you, i need to know the computers name and year(as well as any changes from the stock GPU,CPU,RAM cards, etc). some basic troubleshooting for you would be to update BIOS,get drivers for everything(this is a common one), and if that doesnt help, then your pc may not be able to handle Ubuntu







share|improve this answer












share|improve this answer



share|improve this answer










answered Dec 20 '18 at 0:05









Virtual GhostVirtual Ghost

12




12












  • Ok so I have updated to the latest bios and the problem persists.
    – Mads
    Dec 20 '18 at 1:55










  • I tried disabling c-state control and setting power supply idle control to typical current idle which seems to have fixed the freezing/crashing but im afraid that my electric bill will spiral out of proportions because of this. It didn't fix the mouse/window problem.
    – Mads
    Dec 20 '18 at 14:32






  • 1




    By computer name and year what exactly do you mean? Its a new pc i build in november. By stock hardware do you imply that i had an old computer that i changed the hardware in? In that case I didnt change anything as i build the pc from scratch.
    – Mads
    Dec 20 '18 at 15:30












  • servethehome.com/…
    – Virtual Ghost
    2 days ago


















  • Ok so I have updated to the latest bios and the problem persists.
    – Mads
    Dec 20 '18 at 1:55










  • I tried disabling c-state control and setting power supply idle control to typical current idle which seems to have fixed the freezing/crashing but im afraid that my electric bill will spiral out of proportions because of this. It didn't fix the mouse/window problem.
    – Mads
    Dec 20 '18 at 14:32






  • 1




    By computer name and year what exactly do you mean? Its a new pc i build in november. By stock hardware do you imply that i had an old computer that i changed the hardware in? In that case I didnt change anything as i build the pc from scratch.
    – Mads
    Dec 20 '18 at 15:30












  • servethehome.com/…
    – Virtual Ghost
    2 days ago
















Ok so I have updated to the latest bios and the problem persists.
– Mads
Dec 20 '18 at 1:55




Ok so I have updated to the latest bios and the problem persists.
– Mads
Dec 20 '18 at 1:55












I tried disabling c-state control and setting power supply idle control to typical current idle which seems to have fixed the freezing/crashing but im afraid that my electric bill will spiral out of proportions because of this. It didn't fix the mouse/window problem.
– Mads
Dec 20 '18 at 14:32




I tried disabling c-state control and setting power supply idle control to typical current idle which seems to have fixed the freezing/crashing but im afraid that my electric bill will spiral out of proportions because of this. It didn't fix the mouse/window problem.
– Mads
Dec 20 '18 at 14:32




1




1




By computer name and year what exactly do you mean? Its a new pc i build in november. By stock hardware do you imply that i had an old computer that i changed the hardware in? In that case I didnt change anything as i build the pc from scratch.
– Mads
Dec 20 '18 at 15:30






By computer name and year what exactly do you mean? Its a new pc i build in november. By stock hardware do you imply that i had an old computer that i changed the hardware in? In that case I didnt change anything as i build the pc from scratch.
– Mads
Dec 20 '18 at 15:30














servethehome.com/…
– Virtual Ghost
2 days ago




servethehome.com/…
– Virtual Ghost
2 days ago


















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