Sitecore custom personalization rule not appearing in Custom Rule Editor in Sitecore 9 update 2











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3
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I am facing a weird issue. Our custom personalization rules are not appearing in the Rule Set Editor window. These are not new rules and they used to appear all the time. All the already applied rules are still there. I even tried to create new rules but same issue, it also does not appear.



I am using Sitecore 9 update 2



All the rules are created using the method described in this link
How to Customize Personalization Rules in Sitecore 8










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  • 2




    Just for clarity on the question, it would be good to specify which version of Sitecore you are using. In most cases, it probably doesn't matter, but in some versions the items are in different locations.
    – Jay S
    Nov 16 at 14:48










  • I am using Sitecore 9 update 2 @JayS
    – Foysal
    22 hours ago















up vote
3
down vote

favorite












I am facing a weird issue. Our custom personalization rules are not appearing in the Rule Set Editor window. These are not new rules and they used to appear all the time. All the already applied rules are still there. I even tried to create new rules but same issue, it also does not appear.



I am using Sitecore 9 update 2



All the rules are created using the method described in this link
How to Customize Personalization Rules in Sitecore 8










share|improve this question




















  • 2




    Just for clarity on the question, it would be good to specify which version of Sitecore you are using. In most cases, it probably doesn't matter, but in some versions the items are in different locations.
    – Jay S
    Nov 16 at 14:48










  • I am using Sitecore 9 update 2 @JayS
    – Foysal
    22 hours ago













up vote
3
down vote

favorite









up vote
3
down vote

favorite











I am facing a weird issue. Our custom personalization rules are not appearing in the Rule Set Editor window. These are not new rules and they used to appear all the time. All the already applied rules are still there. I even tried to create new rules but same issue, it also does not appear.



I am using Sitecore 9 update 2



All the rules are created using the method described in this link
How to Customize Personalization Rules in Sitecore 8










share|improve this question















I am facing a weird issue. Our custom personalization rules are not appearing in the Rule Set Editor window. These are not new rules and they used to appear all the time. All the already applied rules are still there. I even tried to create new rules but same issue, it also does not appear.



I am using Sitecore 9 update 2



All the rules are created using the method described in this link
How to Customize Personalization Rules in Sitecore 8







personalization marketing-control-panel






share|improve this question















share|improve this question













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share|improve this question








edited 22 hours ago

























asked Nov 16 at 13:38









Foysal

1768




1768








  • 2




    Just for clarity on the question, it would be good to specify which version of Sitecore you are using. In most cases, it probably doesn't matter, but in some versions the items are in different locations.
    – Jay S
    Nov 16 at 14:48










  • I am using Sitecore 9 update 2 @JayS
    – Foysal
    22 hours ago














  • 2




    Just for clarity on the question, it would be good to specify which version of Sitecore you are using. In most cases, it probably doesn't matter, but in some versions the items are in different locations.
    – Jay S
    Nov 16 at 14:48










  • I am using Sitecore 9 update 2 @JayS
    – Foysal
    22 hours ago








2




2




Just for clarity on the question, it would be good to specify which version of Sitecore you are using. In most cases, it probably doesn't matter, but in some versions the items are in different locations.
– Jay S
Nov 16 at 14:48




Just for clarity on the question, it would be good to specify which version of Sitecore you are using. In most cases, it probably doesn't matter, but in some versions the items are in different locations.
– Jay S
Nov 16 at 14:48












I am using Sitecore 9 update 2 @JayS
– Foysal
22 hours ago




I am using Sitecore 9 update 2 @JayS
– Foysal
22 hours ago










1 Answer
1






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oldest

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up vote
8
down vote



accepted










Personalization rules are under attached to the rule "Conditional Renderings". Here is the path to follow looking for you missing rule.



Tags



A tag is the glue between rules and elements. You will have a custom tag under the item, /sitecore/system/Settings/Rules/Definitions/Tags/. Lets say that are called Membership Status. i.e /sitecore/system/Settings/Rules/Definitions/Tags/Membership Status



Element



Under the item path /sitecore/system/Settings/Rules/Definitions/Elements you should have a Element where you custom rules exist. You will create a new element called Membership Status. In that Element there is a Tags item and a child called Default. Path would be /sitecore/system/Settings/Rules/Definitions/Elements/Membership Status/Tags/Default. In the Tag multilist, in the custom tag, you select the Tag you created in step 1 above.



Condition Renderings



Finally you will have a custom Tag under the item /sitecore/system/Settings/Rules/Conditional Renderings/Tags. I usually name the tag custom. In the multilist, in the custom tag, you select the Tag you created in step 1 above.



Your rules in your Element Membership Status and tied to the rule Condition Renderings via the Tag Membership Status.






share|improve this answer





















  • Damn! I forgot the conditional /sitecore/system/Settings/Rules/Conditional Renderings/Tags path. Thanks!
    – Foysal
    22 hours ago











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1 Answer
1






active

oldest

votes








1 Answer
1






active

oldest

votes









active

oldest

votes






active

oldest

votes








up vote
8
down vote



accepted










Personalization rules are under attached to the rule "Conditional Renderings". Here is the path to follow looking for you missing rule.



Tags



A tag is the glue between rules and elements. You will have a custom tag under the item, /sitecore/system/Settings/Rules/Definitions/Tags/. Lets say that are called Membership Status. i.e /sitecore/system/Settings/Rules/Definitions/Tags/Membership Status



Element



Under the item path /sitecore/system/Settings/Rules/Definitions/Elements you should have a Element where you custom rules exist. You will create a new element called Membership Status. In that Element there is a Tags item and a child called Default. Path would be /sitecore/system/Settings/Rules/Definitions/Elements/Membership Status/Tags/Default. In the Tag multilist, in the custom tag, you select the Tag you created in step 1 above.



Condition Renderings



Finally you will have a custom Tag under the item /sitecore/system/Settings/Rules/Conditional Renderings/Tags. I usually name the tag custom. In the multilist, in the custom tag, you select the Tag you created in step 1 above.



Your rules in your Element Membership Status and tied to the rule Condition Renderings via the Tag Membership Status.






share|improve this answer





















  • Damn! I forgot the conditional /sitecore/system/Settings/Rules/Conditional Renderings/Tags path. Thanks!
    – Foysal
    22 hours ago















up vote
8
down vote



accepted










Personalization rules are under attached to the rule "Conditional Renderings". Here is the path to follow looking for you missing rule.



Tags



A tag is the glue between rules and elements. You will have a custom tag under the item, /sitecore/system/Settings/Rules/Definitions/Tags/. Lets say that are called Membership Status. i.e /sitecore/system/Settings/Rules/Definitions/Tags/Membership Status



Element



Under the item path /sitecore/system/Settings/Rules/Definitions/Elements you should have a Element where you custom rules exist. You will create a new element called Membership Status. In that Element there is a Tags item and a child called Default. Path would be /sitecore/system/Settings/Rules/Definitions/Elements/Membership Status/Tags/Default. In the Tag multilist, in the custom tag, you select the Tag you created in step 1 above.



Condition Renderings



Finally you will have a custom Tag under the item /sitecore/system/Settings/Rules/Conditional Renderings/Tags. I usually name the tag custom. In the multilist, in the custom tag, you select the Tag you created in step 1 above.



Your rules in your Element Membership Status and tied to the rule Condition Renderings via the Tag Membership Status.






share|improve this answer





















  • Damn! I forgot the conditional /sitecore/system/Settings/Rules/Conditional Renderings/Tags path. Thanks!
    – Foysal
    22 hours ago













up vote
8
down vote



accepted







up vote
8
down vote



accepted






Personalization rules are under attached to the rule "Conditional Renderings". Here is the path to follow looking for you missing rule.



Tags



A tag is the glue between rules and elements. You will have a custom tag under the item, /sitecore/system/Settings/Rules/Definitions/Tags/. Lets say that are called Membership Status. i.e /sitecore/system/Settings/Rules/Definitions/Tags/Membership Status



Element



Under the item path /sitecore/system/Settings/Rules/Definitions/Elements you should have a Element where you custom rules exist. You will create a new element called Membership Status. In that Element there is a Tags item and a child called Default. Path would be /sitecore/system/Settings/Rules/Definitions/Elements/Membership Status/Tags/Default. In the Tag multilist, in the custom tag, you select the Tag you created in step 1 above.



Condition Renderings



Finally you will have a custom Tag under the item /sitecore/system/Settings/Rules/Conditional Renderings/Tags. I usually name the tag custom. In the multilist, in the custom tag, you select the Tag you created in step 1 above.



Your rules in your Element Membership Status and tied to the rule Condition Renderings via the Tag Membership Status.






share|improve this answer












Personalization rules are under attached to the rule "Conditional Renderings". Here is the path to follow looking for you missing rule.



Tags



A tag is the glue between rules and elements. You will have a custom tag under the item, /sitecore/system/Settings/Rules/Definitions/Tags/. Lets say that are called Membership Status. i.e /sitecore/system/Settings/Rules/Definitions/Tags/Membership Status



Element



Under the item path /sitecore/system/Settings/Rules/Definitions/Elements you should have a Element where you custom rules exist. You will create a new element called Membership Status. In that Element there is a Tags item and a child called Default. Path would be /sitecore/system/Settings/Rules/Definitions/Elements/Membership Status/Tags/Default. In the Tag multilist, in the custom tag, you select the Tag you created in step 1 above.



Condition Renderings



Finally you will have a custom Tag under the item /sitecore/system/Settings/Rules/Conditional Renderings/Tags. I usually name the tag custom. In the multilist, in the custom tag, you select the Tag you created in step 1 above.



Your rules in your Element Membership Status and tied to the rule Condition Renderings via the Tag Membership Status.







share|improve this answer












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answered Nov 16 at 14:28









James Williamson

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  • Damn! I forgot the conditional /sitecore/system/Settings/Rules/Conditional Renderings/Tags path. Thanks!
    – Foysal
    22 hours ago


















  • Damn! I forgot the conditional /sitecore/system/Settings/Rules/Conditional Renderings/Tags path. Thanks!
    – Foysal
    22 hours ago
















Damn! I forgot the conditional /sitecore/system/Settings/Rules/Conditional Renderings/Tags path. Thanks!
– Foysal
22 hours ago




Damn! I forgot the conditional /sitecore/system/Settings/Rules/Conditional Renderings/Tags path. Thanks!
– Foysal
22 hours ago


















 

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